28
Why Mobile Context Matters: Using real-time contextual data to instantly engage consumers in a multi-screen, connected world

dotMobi Digital Element - why mobile context matters MWC14

Embed Size (px)

Citation preview

  • Why Mobile Context Matters: Using real-time contextual data to instantly engage consumers in a multi-screen, connected world

  • Device

    Intelligence IP

    Intelligence

    a digitalelement product

    What Is Mobile Context?

    Mobile Context

    Intelligence

  • How Much Traffic Is Mobile ? Retail websites, UK: 26th December 2013

    Mobile reached of traffic (up 42% on 2012)

    29.9% Smartphone, 28% tablet

    iOS drove of all traffic, Android Sales: 34.7% iOS, 9.8% Android.

    Source: IBM Benchmark Reports 2013 http://www-01.ibm.com/software/marketing-solutions/benchmark-hub/boxingday.html

  • How Much $ Is In Mobile?

  • Evolution of the Device Landscape

    Portable OR Capable

    2002

    Portable AND Capable

    2012

  • 2014, And Were Just Getting Started

    Portable/ Capable, and Ubiquitous

    Wearables

    Appliances Automotive

  • Diversity at Every Level in the Stack

  • Multiple Connection Types

  • Provided by Many Different Carriers

  • Mobile Complexity Is Here To Stay

    Device Complexity Screen Size Capabilities Operating Environments Connectivity Complexity Wired/ Mobile / WiFi Carrier Location

  • We Engage Differently In Different Environments

  • Best Practice Example: Google.com

    0 200 400 600 800 1000 1200 1400

    Blackberry Curve

    Lumia 820

    iPhone

    Desktop

    JavaScript

    HTML

    Images

    Source: http://prism.mobiforge.com/?url=google.com

    Page weight (kB)

  • The Potential Rewards Some benefits of optimisation based on context:

    Minimised data plan impact

    Better network utilisation

    Fast page loading

    Improved engagement

  • But How Do You Do That? Data Levers At Your Disposal: Device Type

    iPhone, Android, etc Operating Environment Screen Size

    Connection Type Wired / Mobile / WiFi Mobile Carrier Location (Language, Currency)

    Real-Time, Solicitation-Free, Privacy-Sensitive

  • +

    Compact footprint Industry leading accuracy Scalable, resilient, and fast.

    Real time actionable intelligence, right where you need it.

    Mobile Context Intelligence, delivered

  • Case Studies 1. Mobile Publisher

    2. Mobile Carrier

    3. Mobile Commerce

  • Targeted Offer

    VS

    1. Mobile Publisher Case Study

  • Device Type OS / Screen Size Wired / Mobile / WiFi Mobile Carrier Country / Language

    1. Mobile Publisher Case Study

  • 1. Mobile Publisher Case Study

    REQUESTING DEVICES PUBLISHER WEB SERVER

    +

    Ads Targeted by: - Device - Screen Size - Wired/Mobile/WiFi

    Knowledge of Device & Connection Type

    User Content Request

    Device Headers IP Address

  • 2. Mobile Carrier Case Study

  • 2. Mobile Carrier Case Study

    +

    REQUESTING DEVICES CARRIER WEB SERVER

    Targeted Content: - Device Type - Mobile Carrier

    User Content Request

    Knowledge of Device & Connection Type

    Device Headers IP Address

  • 3. Mobile Commerce Case Study

  • 3. Mobile Commerce Case Study +

    REQUESTING DEVICES MOBILE COMMERCE

    WEBSITE

    Targeted Offerings - Local Currency - Local Language - Screen Size

    Knowledge of Device & Country Location

    User Content Request

    Device Headers IP Address

  • Example Analytics Applications

    Goal:

    Compare the quality of service delivered by different operators over time.

    Inputs: 1. Device Type

    2. Connection Type and Carrier

    3. Connection Speed 0

    100

    200

    300

    400

    500

    600

    Jan-

    10

    May

    -10

    Sep-

    10

    Jan-

    11

    May

    -11

    Sep-

    11

    Jan-

    12

    May

    -12

    Sep-

    12

    Jan-

    13

    May

    -13

    Sep-

    13

    Jan-

    14

    May

    -14

    Carrier A

    Carrier B

    Carrier C Carrier D

    Page load time (ms)

  • Make the first impression count

    Use real time data to your advantage

    Its a journey, not a destination

    Get the foundations right.

    Summary & Recommendations

  • Q&A

    @DigitalElement

    Digital Element

    @dotMobiOfficial

    dotMobi

  • How it works

    Visiting browser presents IP address as part of HTTP Headers Local lookup of IP Address via API provides Mobile Carrier if applicable.

  • Different Contexts, Interfaces, Input Methods

    Slide Number 1What Is Mobile Context?How Much Traffic Is Mobile ?Slide Number 4Evolution of the Device Landscape2014, And Were Just Getting StartedDiversity at Every Level in the StackMultiple Connection Types Provided by Many Different CarriersMobile Complexity Is Here To StayWe Engage Differently In Different EnvironmentsBest Practice Example: Google.comThe Potential RewardsBut How Do You Do That?Mobile Context Intelligence, deliveredCase Studies1. Mobile Publisher Case StudySlide Number 18Slide Number 192. Mobile Carrier Case StudySlide Number 213. Mobile Commerce Case StudySlide Number 23Slide Number 24Summary & RecommendationsQ&AHow it worksDifferent Contexts, Interfaces, Input Methods