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Mobile Application Services
Based Upon
Open Urban Government Data
Agnes Mainka, Sarah Hartmann, Christine Meschede, Wolfgang G. Stock
Wednesday, 25/Mar/2015, iConference, Newport Beach, CA
Sm
art C
ity A
pp
s
Early morning…
What has happenedin the world?
Do I need a jacket today?
Sm
art C
ity A
pp
s
Using my bump appto report all potholesto the city
On the way…
Op
en
D
ata
?
What happens then?
?
DDohler
Pete Dungey
VDOT
City
Op
en
U
rb
an
Gove
rn
me
nt
Data
?
Statistics
How is the data gathered?
Oliver Tacke
Op
en
U
rb
an
Gove
rn
me
nt
Data
?
Statistics
How is the data gathered?
Oliver Tacke
User generated
Op
en
U
rb
an
Gove
rn
me
nt
Data
?
Statistics
How is the data gathered?
Oliver Tacke
Sensors
User generated
Statistics
How is the data gathered?
Oliver Tacke
User generated
Sensors
Op
en
U
rb
an
Gove
rn
me
nt
Data
?
How is the data used?
CITY OPEN DATA PORTAL
• Online and Free• Machine readable• Creative Commons• ...…
Op
en
U
rb
an
Gove
rn
me
nt
Data
?
CITY OPEN DATA PORTAL
OTHER DATA
?
How is the data used?
???
businesscitizens
city administration
Op
en
U
rb
an
Gove
rn
me
nt
Data
?
Ca
se S
tud
y
24 Informational World Cities
Data Collection
Are mobile apps (m-apps) available on governmentwebsites?
https://open.wien.gv.at/site/anwendungen/
link to
Ca
se S
tud
y
What is the app about?
!
Categories maydiffer in the variousapp stores
Pro
ble
ms
What is the app about?
Categories maydiffer in the variousapp stores
!Poor app description
Pro
ble
ms
What is the app about?
Categories maydiffer in the variousapp stores
!Poor app description
Poor translation ofdescriptions
Pro
ble
ms
Inv
est
iga
tio
n
Hypotheses
Nearsoft Inc
Citizens develop urban m-apps
M-apps with many topics and feature are more often downloaded
Equal m-apps for different operating systems
Apple Inc.
Google Inc.
jayRaz
loac
M-apps which call for citizens engagement are often downloaded
Hypotheses
Nearsoft Inc
Citizens develop urban m-apps
M-apps with many topics and feature are more often downloaded
Equal m-apps for different operating systems
Inv
est
iga
tio
n
Apple Inc.
Google Inc.
jayRaz
loac
M-apps which call for citizens engagement are often downloaded
Hypotheses
Equal m-apps for different operating systems
Apple Inc.
Google Inc.
Nearsoft Inc
Citizens develop urban m-apps
M-apps with many topics and feature are more often downloaded
Inv
est
iga
tio
n
jayRaz
loac
M-apps which call for citizens engagement are often downloaded
Hypotheses
Nearsoft Inc
M-apps which call for citizens engagement are often downloaded
M-apps with many topics and feature are more often downloaded
Equal m-apps for different operating systems
Nearsoft Inc
Citizens develop urban m-apps
Inv
est
iga
tio
n
Apple Inc.
Google Inc.
jayRaz
loac
Typology of M-Apps: Topics
# amount of m-apps categorized as (topic)
Mobility
Points of Interest(POI)
Education
Information Awareness
Health
Public Safety
# = 263
# = 198
# = 100
# = 178
# = 61
# = 18
Re
sult
s471 m-apps in total
Typology of M-Apps: Features
# amount of m-apps categorized as (feature)
# = 312
# = 253
# = 28
# = 82
# = 17
# = 16
# = 17
# = 10
GPS
Map
Payment
Game/Achievements
User Feed
Real Time Information
Problem Identification
Problem Resolution
Re
sult
s471 m-apps in total
Points of Interest
Single Topic # 221Multi Topic # 42
Topics: Example
# 263 R
esu
lts
Topics: Example
Education
City # 73School/University #
27
# 100 R
esu
lts
Features: Example
# m-apps with feature Game/Achievements 28
Topic: Education/City & POI/Single Topic
Re
sult
s
Features: Example
10 m-apps with feature Problem Resolution
17 m-apps with feature Problem Identification
Topic: Information Awareness/Government
Re
sult
s
Developer
Vienna
84.71%m-apps developed bygovernment agencies
Hong Kong
0%m-apps developed bygovernment agencies
Re
sult
s
Operating Systems
Vienna Hong Kong
# of m-apps # of m-apps
0 20 40 60 80
Mobile Web App
iOS
Android
Windows Phone
Other Mobile
Device
0 20 40 60 80
Mobile Web App
iOS
Android
Windows Phone
Other Mobile
Device
Re
sult
s74 m-apps in total 85 m-apps in total
More Topics/Features
= More Downloads?
100-500 downloads
Re
sult
s
100,000-500,000 downloads
5,000-10,000 downloads
More Topics/Features
= More Downloads?
1,000,000 - 5,000,000 downloads
Re
sult
s
Call for eParticipation
= More Downloads?
Problem Identification Problem Resolution
Plantilla Awesome Inc. Jasmin Hamadeh
Most m-apps with these features have100-500 & 1.000-5.000 downloads
Re
sult
s
Developer & Operating Systems
VS
1 m-app4 operating systems
1 m-app1 operating system
citizens city administration
Co
ncl
usi
on
Topics/Features
many topics
+ many features
____________________
= lots of downloads
P
Co
ncl
usi
on
eParticipation
Steven Feather
DDohler
call for eParticipation
= lots of downloads
Co
ncl
usi
on
Can Open Data help to improve
eParticipation?
Futu
re R
ese
arc
h
Questions?
Presented by:Agnes MainkaEmail ME: [email protected] ME: @Agnieszka_Em
Sarah HartmannEmail ME: [email protected] ME: @HartmannSa
Tha
nk
Yo
u
M-Apps
Re
fere
nce
sAnne‘s Amsterdam: https://itunes.apple.com/us/app/annes-amsterdam/id520476666?mt=8
Bicing: https://itunes.apple.com/es/app/id303950687?mt=8https://play.google.com/store/apps/details?id=es.bcn.bicinghttp://www.windowsphone.com/es-es/store/app/bicing/e4d0cc3a-8083-4bcc-b06c-f39619669826http://appworld.blackberry.com/webstore/content/19182180/?lang=es
Boston Citizens Connect: https://play.google.com/store/apps/details?id=gov.cityofboston.citizensconnect
Defis in Wien: https://itunes.apple.com/at/app/defis-in-wien/id577773995
Food Safety: https://itunes.apple.com/hk/app/shi-wu-an-quan-food-safety/id809676158?mt=8&l=enhttps://play.google.com/store/apps/details?id=com.fehd&hl=en_GB
Kurzparkzonen Lite: https://play.google.com/store/apps/details?id=com.stprograms.kurzparkzonenwien
mDubai: https://play.google.com/store/apps/details?id=com.deg.mdubaihttps://itunes.apple.com/app/id619712783
myENV: https://play.google.com/store/apps/details?id=sg.gov.nea#?t=W251bGwsMSwyLDIxMiwic2cuZ292Lm5lYSJd
MyObservatory: https://play.google.com/store/apps/details?id=hko.MyObservatory_v1_0&hl=en_GB
SF Trees: https://play.google.com/store/apps/details?id=com.elbatrop.sftrees
Sydney Culture Walks: https://itunes.apple.com/au/app/sydney-culture-walks/id818861652?mt=8
Toilets in Paris: https://play.google.com/store/apps/details?id=com.magetys.sanisettes
UP2CODE: https://play.google.com/store/apps/details?id=com.seeclickfix.up2code.app
Vienna City Bike: https://appworld.blackberry.com/webstore/content/20077963/?lang=de&countrycode=AT
Wien Mobil - Stadtplan: https://play.google.com/store/apps/details?id=at.xylem.wienmobil
