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This slideshow highlights the work of the PRCC over the past year.
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Chamber Accomplishments
2010
Final Membership Numbers
Final Membership Numbers
771
746 746
754
731735
710
720
730
740
750
760
770
780
2005 2006 2007 2008 2009 2010
members
Joins and Drops Trends
Membership Joins & Drops
114
68
86
102
74
969593
86
97 97
92
60
70
80
90
100
110
120
2005 2006 2007 2008 2009 2010
joins
drops
Retention Trends
Membership Retention
87.70%
88.10%
88.50%
86.95%86.80%
87.40%
85.50%
86.00%
86.50%
87.00%
87.50%
88.00%
88.50%
89.00%
2005 2006 2007 2008 2009 2010
retention
Ribbon Cuttings
ribbon cuttings
50
32
52 51
43
73
0
10
20
30
40
50
60
70
80
2005 2006 2007 2008 2009 2010
ribbon cuttings
Member Events
member events
32 3135
46 46
53
0
10
20
30
40
50
60
2005 2006 2007 2008 2009 2010
member events
Member/Prospect Visits
128 123
83
172
133
75
5643
29
0
20
40
60
80
100
120
140
160
180
200
2006 2007 2008 2009 2010
Member visits
Potential Member Visits
Phone Calls per Month
Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Total
2010 calls per month 0** 1964 1232 725 1465 1259 1730 1764 1333 1090 904 959 14425
2010 calls per day 91 57 34 68 58 80 82 62 50 42 44
2009 calls per month 1270 1193 1400 1301 1546 1787 2152 1515 1133 1172 1147 942 16558
2009 calls per day 59 55 65 60 72 83 100 70 52 54 53 44
2008 calls per month 1607 1300 1276 1390 1139 1979 2451 1920 1436 1364 1365 1269 18496
2008 calls per day 74 60 59 64 53 92 113 89 66 63 63 59
*based on 21.6 workday average per month
**Jan/Feb 2010 combined
New Office!
Remodeling Project completed in the Spring of 2010!
Member Services
Started new local spending program to replace CertifiChecks
Sold more than $40,000 worth during the holiday season.
Member Services Launched Tiered Dues Structure Created and presented first-ever Small
Business Conference, Oct. 5 Provided health insurance reform
information for members on web site Co-Hosted Entrepreneur Club of Emmet
County Administration of SCORE Weekly E-Mail
Member Services--Education
Assisted local contractors in landing local government jobs with seminar and discussion, Nov. 5 (22 attendees)
Other Seminars Customer Svc. (57) Social Networking (35) Partner with BC Downtown Retailing, Nov. 8
Member Services--Events
Golf Outing State of Community Luncheon Breakfast for Champions Graduated 12th Leadership Little
Traverse Class
Networking
Business After Hours (9) Airport After Hours (1) Business Before Hours (5) Connecting Women in Bus. (9) YP Book Club
Advocacy Expanded Alliance to six chambers Carlin testified in front of Senate
Finance Committee re: Pure Michigan Two Lansing trips Hosted Reception for Senator Stabenow Co-Hosted forum for primary candidates Co-Hosted forum for cong. Candidates Co-Hosted forum for state Candidates Representation on Bay Harbor CKD
Regional Stakeholder’s Group
Downtown
Advocacy on sign ordinance Awarded 6 façade grants Coordinated $60,000 marketing
campaign
Downtown Events
Farmer’s Markets Concerts in the Park Art in the Park Spring Open House Sidewalk Sales Shopping Scramble Trick or Treating Winter Blues Festival Holiday Parade Christmas Open House Gallery Walk
New Downtown Businesses Jolly’s Cookies and Café North Country Cycle Sports Big Girls in Tights Marshall’s Fudge County Emmet Celtic Shop Northern Sole Bead Hollow Sand and Snow Resortwear Sky Iris Twisted Olive Pallette Bistro N.M. Silk Flowers JJ Sandwich Shop Petoskey Yesterday
Publications
Membership Directory Visitor’s Guide Welcome Back Resorters Downtown Shopping Map Northern Michigan Business
(magazine) Festival on the Bay Program
Festival!
Another success Festival on the Bay!
Tourism Planning and Ticket Sales for train
tour Concierge Services for Blue Water
Adventure Wooden Boat Show at Bay Harbor
Information Kiosk at 2 soccer tournaments
Continue to operate Visitor’s Information Center and web site.
Preview of 2011 Health Care Reform Symposium,
April 28th
2nd Annual Small Business Conference, Oct. 11
Planning for Int’l Heming Society Conference in 2012
Upgrade of chamber data base and accounting software