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Apresentation of 3rd Quarter 2009 Results
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RESULTS3Q09
Vivo Participações S.A.November 05 2009November 05, 2009
HIGHLIGHTSR$ billion
3Q083Q09
Net Service Revenue 3.63.8
Δ %
4.0%
Expenses
Ebitda
Ebitda Margin
(2.7)
1.3
32 5%
(2.7)
1.4
34 4%
-2.6%
6.0%
1 9 p pEbitda Margin
Ebit
Net Income – R$ million
32.5%
0.6
133.9
34.4%
0.6
340.0
1.9 p.p.
8.9%
153.9%
Cash Flow – R$ million (216.2)620.3 n.a.
QUALITY INDICATORS
100
Customer Care Performance Index - IDA Vivo obtained the
maximum grade in
70
80
90
100
Player 1Player 2
l
maximum grade in
the Customer Care
Performance Index in
50
60Player 3
the last three months.
Quality Goals reached by Operators - PGMQ
90%
100%Player 1Player 2
Q y y p Q
80%
90%
Player 3
70%2007 2008 1Q09 2Q09 3Q09
Source: Teleco/Anatel.
Operating Performance
COMMERCIAL PERFORMANCECOMMERCIAL PERFORMANCE
+ 6,570
Nationwide market leader
GSM + WCDMA: 80.7% of our customer base
CUSTOMERS - thousand
48,84746,819
+ 2,028
MARKET SHARE - %QoQ YoY
8.1159.044 9.26742,277
30,5%31,2% 31,4%
MARKET SHARE - %2.5% 14.2%
34.162 37.775 39.58030,0%
29,3% 29,4%4.8% 15.9%
3Q08 2Q09 3Q09 3Q08 2Q09 3Q09
Pre paidPost paid
Post paidBlended
SAC BlendedSAC Blended
R$
- 7.2%
+ 1.3%
R$
24% 76 77
83
31% 36% 38%
23% 24%
23%
46% 40% 39%
Maintenance of rationality in 3Q08 2Q09 3Q09
Subsidy Comissions Advertising
Maintenance of rationality in
the customers acquisition.
ARPU TREND
+ 0.4%
- 10.2% R$
MAIN CAMPAIGNS26.4
29.426.3
13,010,9 11,0
16,4 15,4 15,4
3Q08 2Q09 3Q09
Outgoing IncomingOutgoing Incoming
MOU AND TRAFFIC TRENDS
MOU VOICE TRAFFIC
11.3%
0.0%
+ 16.1 %
+ 16.1% Million of minutes
8980
8911,023 11,022
12,800 QoQ YoY
3227
284.003 3.787
3.983 5.2% -0.5%
57 53 617.020 7.235
8.817 21.9% 25.6%
3Q08 2Q09 3Q09
OutgoingIncoming
3Q08 2Q09 3Q09
OutgoingIncomingIncoming Incoming
Financial Performance
Desempenho FinanceiroDesempenho Financeiro
NET SERVICE REVENUER$ million$
+ 4.0%
+ 4.4%
+ 4.0%
1.5691 463 1.531
1.654 1.679 1.710
3,644 3,630 3,789
1.463 .
Access and Usage
QoQ YoY
1.8 % 3.4 %
57 31 37
364457 511 Network Usage
Data and VAS
Others
11.7 % 40.1 %
4.7 % -2.4 %
3Q08 2Q09 3Q09
Others 20.1% -34.9 %
DATA AND VAS Data + VAS Revenue
REVENUE 13.5% of Net Service Revenue
40% YoY growth
76% YoY growth in Vivo Internet
Data + VAS Revenue
76% YoY growth in Vivo Internet
REVENUE – R$ millionINTERNET UNIQUE
USERS* - million
511+ 11.7%
+ 40.1%
9.1+ 11%
+ 41%
225237365
457 QoQ YoY
5 % 31 % 6.5
8.2
134 190 236
181
24 % 76 %
49 42 38
3Q08 2Q09 3Q09
Vivo InternetSMS + MMS
-11 % -22 %
3Q08 2Q09 3Q09
* Includes internet usage by handset (WAP)
Othersand internet usage by Smartphones and Datacards (ZAP).
OPERATING EXPENSES*R$ million
Service Rendered Goods Sold Selling ExpensesService Rendered Goods Sold Selling Expenses
-26.0%+2.8%
+9.3%
+ 0.9%
+ 4.9%- 5.0%
835 888 913 615 451 455 814 899 854
3Q08 2Q09 3Q09 3Q08 2Q09 3Q09 3Q08 2Q09 3Q09
General and Ad i i t ti
H.R. Fistel, Fust, FuntelAdministrative
+10.6%
- 5.9% - 4.1%+ 5.6% + 1.3%
+20.1%
161 137 151
3Q08 2Q09 3Q09
195 214 206
3Q08 2Q09 3Q09
194 230 233
3Q08 2Q09 3Q09
* Excluding Depreciation.
3Q08 2Q09 3Q09 3Q08 2Q09 3Q09 3Q08 2Q09 3Q09
$
EBITDA AND MARGINR$ million
BALANCE BETWEEN SALES AND PROFITABILITY
32,5%
34,4%
Service Revenue YoY 4 0%30,4%
Service Revenue YoY 4.0%
Costs YoY 2.6%
Ebitda YoY 6.0% QoQ YoY
1.324 1.198 1.404 17.2% 6.0%
3Q08 2Q09 3Q09
EBITDA EBITDA Margin
CASH FLOW AND EBITR$ million
EBIT
CASH FLOW EBIT
557,4 607,2
1.010,8
620 3 375,9
620,3
3Q08
2Q09 3Q09
3Q08 2Q09 3Q09(216,2)
NET RESULTSR$ million
340,0
133,9 172,4
3Q08 2Q09 3Q09Q Q Q
FINANCIAL RESULT, ,GROSS DEBT AND NET DEBTR$ million
FINANCIAL RESULT NET DEBTGROSS DEBTFINANCIAL RESULT NET DEBTGROSS DEBT
- 20.6% - 11.7%
- 10.3% + 6.0%
55%
(90 8)
3Q08 2Q09 3Q09
3.968,5 4.692,6 4.207,0
59% 72%
5,849.86,511.1
5,167.3
(192,1)
(110,4) (90,8)
41% 28% 32%
59% 72%68%
3Q08 2Q09 3Q093Q08 2Q09 3Q09
Short Term Long Term
CAPEX% Capex/Net Revenue
R$ milhões
21,3%
15,4%15,4%13,4%
606 8
868.4
621
548.7
606.8
Investments in i d 406
333
96 73 105152 127 111
capacity and improvement of GSM and WCDMA network
3Q08 2Q09 3Q09
Network Technology Others
RESSALVAS QUANTO A CONSIDERAÇÕES FUTURASCONSIDERAÇÕES FUTURAS
Algumas informações apresentam nossa visão de futuro e perspectivas ou objetivos, tais como o crescimento da base de assinantes, a distribuição dos vários serviços a serem oferecidos e os resultados provenientes dos serem oferecidos e os resultados provenientes dos mesmos. Essas informações estão sendo disponibilizadas com o exclusivo intuito de elucidar como pretendemos expandir nossos negócios, portanto elas não têm o p g pobjetivo de propiciar projeções para o alcance de tais objetivos
Muitos fatores podem distorcer nossos resultados reaispcomparativamente aos objetivos que foram apresentados, incluindo fatores políticos e econômicos brasileiros, o desenvolvimento de tecnologias competitivas, o acesso ao capital necessário para o alcance dos objetivos e o ao capital necessário para o alcance dos objetivos e o surgimento de forte competição nos mercados em que estamos presentes