73
The Internet and Your Ethics Jabez LeBret [email protected]

The Internet, Your Ethics, and Your Reputation

Embed Size (px)

Citation preview

The Internet and Your Ethics Jabez LeBret [email protected]

JABEZ LeBRET

Where We Are

Our BookAMAZON’S #1 BEST-SELLING LAW PRACTICE MARKETING BOOK

Jabez LeBret Mark Homer

How to Turn Clicks INTO CLIENTS

THIRD EDITION

ONLINE

PRACTICESTRATEGIES

LAW

2005

Online = Website

2015

Online = Presence

No AdsNews

ArticlesLaw Firm

Directory Listings

Howell, Homer, LeBret LLP1775 Mentor Street #302

Cincinnati, OH 45212513-444-2016

Howell, Homer, LeBret Law Firm1775 Mentor St Suite 302

Cincinnati, OH 45212513-423-4487

Google+ Local

16,713 Views No Branding

No Images

Google+ Local

Replace image with g+ pic with visits data

Your Directory Listing Ethics1.Link  to  Website    2.Once  you  Claim  the  listing  you  are  responsible    3.Comparative  Speech    4.With  no  commercial  speech  it  is  not  an  advertisement    5.Make  statements  that  imply  results  6.Jurisdiction  correct?  7.Practice  Areas  correct?

@jabezlebret

WHY REVIEWS MATTER

67% OF CONSUMERS

READ 6 REVIEWS OR

LESS TO MAKE UP THEIR MIND

SAY POSITIVE REVIEWS MAKE THEM TRUST A BUSINESS MORE

OF CONSUMERS TRUST ONLINE REVIEWS AS MUCH AS P E R S O N A L RECOMMENDATIONS

79% 73%

Reviews

Where to Get Reviews:

@jabezlebret

Reviews

Reviews• Don’t  make  up  proKiles  to  write  reviews  • You  can’t  write  your  own  online  reviews  • Don’t  pay  for  reviews    • Be  careful  when  asking  for  reviews    • You  are  responsible  for  the  content  of  that  review    EXAMPLE:  Joe  Smith  leaves  a  review:    “Jim  will  win  every  time.  He  won  $1  million  for  me  in  an  auto  accident  lawsuit,  Jim  is  the  best  Personal  Injury  attorney  ever!!”

Your Website Matters

Your Website

Your Website

Your Website

Your Website Disclaimer

Your Website Ethics1. Have  at  least  one  lawyer  contact  information    2. Do  not  make  statements  that  lead  someone  to  expect  results  like  “I  can  save  your  business”  or  “I  will  get  you  money  for  your  [Blank].”  Avoid  even  saying  “I  can  [Blank]  for  you”  

3. Comparative  Speech    4. No  advertising  disclaimer  needed  when  has  a  family,  close  personal,  or  prior  professional  relationship  with  the  lawyer.  

5. Make  statements  that  imply  results  6. Disclaimers  are  your  friend    7. Not  a  full-­‐time  ofKice,  say  “by  appointment  only”

@jabezlebret

CONTENT

Search Engine Benefit

Google Authorship

Content - Blogging

SEO Value? Deeper Content

Fewer PostsStill Good

Add Personality

Creating Content“This does not mean that you cannot do your divorce yourself. However, many people who do not consult with attorneys may leave out certain very important provisions that can come back to haunt them later on, and cost them a great deal.”

Nevada Divorce Attorney + 12 Other States

City PagesPractice Area Pages

Other Content

Lawyer Bio(s)

Your Content Ethics1. Avoid  mentioning  clients  by  name    2. Do  not  make  statements  that  lead  someone  to  expect  results  like  “I  can  save  your  business”  or  “I  will  get  you  money  for  your  [Blank].”  Avoid  even  saying  “I  can  [Blank]  for  you”  

3. Comparative  Speech    4. No  advertising  disclaimer  needed  when  has  a  family,  close  personal,  or  prior  professional  relationship  with  the  lawyer.  

5. Make  statements  that  imply  results  6. Mentioning  Judges,  Neutrals,  Politicians  

@jabezlebret

COMPETENCY

http://bit.ly/15SxCap

Social Media

@gngfound

FACEBOOK

Branding Cover Image

Likes Geo Info Keywords

@gngfound

TWITTER

@gngfound

LINKED IN

Social Media Nicolle Schippers ARAG Ethics Game:

Case is finally over. Unanimous verdict! Celebrating tonight.

Social Media Ethics Game:

Another great victory in court today! My client is delighted. Who wants

to be next?

Social Media Ethics Game:

Just published an article on wage and hour

breaks. Let me know if you would like a copy

Ethics•What  counts  as  advice    • Is  this  Advertising    •Don’t  Imply  Results  or  Mislead      •Creating  a  client  relationship  •Discovery  issues  •Keep  records  of  ads  •Mentioning  Judicial  OfKicers,  Neutrals  etc  

The Internet and Your Ethics Jabez LeBret [email protected]

Reputation Defense Jabez LeBret [email protected]

Our BookAMAZON’S #1 BEST-SELLING LAW PRACTICE MARKETING BOOK

Jabez LeBret Mark Homer

How to Turn Clicks INTO CLIENTS

THIRD EDITION

ONLINE

PRACTICESTRATEGIES

LAW

Referrals Are Going Online

Before They Meet The Lawyer

2005

Online = Website

2015

Online = Presence

2005 2015

2005

2015

Page #1 Google

Firm WebsiteFirm Website

Images

LinkedInYelpAvvo

Page #1

ReviewsThe Knowledge Graph

WHY REVIEWS MATTER

67% OF CONSUMERS

READ 6 REVIEWS OR

LESS TO MAKE UP THEIR MIND

SAY POSITIVE REVIEWS MAKE THEM TRUST A BUSINESS MORE

OF CONSUMERS TRUST ONLINE REVIEWS AS MUCH AS P E R S O N A L RECOMMENDATIONS

79% 73%

Reviews

Where to Get Reviews:

@jabezlebret

Reviews

Reviews

Reviews

Your Website Matters

Your Website

Your Website

Keyword Stuffing

We  sell  custom  cigar  humidors.  Our  custom  cigar  humidors  are  handmade.  If  you’re  thinking  of  buying  a  custom  cigar  humidor,  please  contact  our  custom  cigar  humidor  specialists  at  [email protected]

1.Repeating  the  same  words  or  phrases  so  often  that  it  sounds  unnatural,  for  example:

Keyword Stuffing1.“Blocks  of  text  listing  cities  and  states  a  webpage  is  trying  to  rank  for”

Pasadena,  Sherman  Oaks,  Encino,  Culver  City,  Van  Nuys,  Santa  Clara,  Ventura,  Simi  Valley,  Thousands  Oaks

MOBILE

25%

Impact of Mobile

25%

9%66%

Desktop Tablet Mobile

data from 30,191 visits from August 2014

@gngfound

MOBILE WEBSITE SEARCH

CONTENT

Content - Blogging

SEO Value? Deeper Content

Fewer PostsStill Good

Add Personality

Creating Content“This does not mean that you cannot do your divorce yourself. However, many people who do not consult with attorneys may leave out certain very important provisions that can come back to haunt them later on, and cost them a great deal.”

Nevada Divorce Attorney + 12 Other States

@gngfound

ONLINE VIDEO

Social Media

Social Channels

•Avvo  •Website    •Facebook    •LinkedIn  •Twitter

@jabezlebret

•Google+  •Thumbtack  •Press  Releases    •Instagram    •Guest  Posting  

Reputation Defense Jabez LeBret [email protected]