Agile with non-IT teamsScaling collaboration in a big retailer

@antoniolopezg

& more

Spain

“An organization can only be as agile as its least agile part - and that's not IT anymore" - Evan Leyborn

“Everything existing in the universe is the fruit of chance and necessity” - Democritus

(*) We're big and

complicated and we'd

like to be (again)

simple and agile

“To be better who we are” (*)

Our context The playground. the culture

Responsibility..values based culture

Vitality

Our context Sporty people

We like to go further

enjoy being stronger

Sometimes we compete

Our context Accelerated change

Bottom up transformation (IT)

Top down (Board)+bottom up (IT)

2011 2012 2013 2014 2015

Our context Does the size matter?

Interactions!

12.000People Working on retail, the core activity

3People Working on development

Highly distributed

50IT People

We started here

We're here now

First, find the painThe biggest risk for an agile transformation is doing

something that nobody wants

Some pains are ubiquitousWe asked always

(training,

workshops,..) for

pains

Fostering collaboration

CC Photo by @mmtzjr69out https://www.flickr.com/photos/56477019@N00/3225243564/

Visualize collaborationThe day HR people took away our user story map

Visual alignmentUsing boards to align our work

To organize eventsTo build an infrastructure project

Global portfolio products and services

How to diffuse collaboration?What are the competences we're spreading

90%10-15%

Time working together in a meeting room

Rest of the time when we need to work together everyday

Facilitation Design thinking (& Lean Start up)

Scrum / KanbanLean Startup (Experiments)

+

Our Swiss knife workshop a.k.a. cachopo funnel Effective & collaborative meetings–

90%10-15%

Facilitation tools & techniques for our meetings Empathy Define Ideate Prototype Test

Design ThinkingFacilitation techniques

Carbonade

Communities of necessities(*)Distributed collaboration

The self-organizing muscleTraining to be stronger

The efficiency shadowSome principles hard to share - WIP

And then … The Trust

“Share objectives and have visibility into what is being done creates an environment of confidence removing the need to estimate.”

- Francisco León, Decathlon South Europe CIO

Fostering collaboration

Visualize collaboration

How to diffuse collaboration?

The self-organizing muscle

Empathy Define IdeatePrototype Test

Our Swiss knife workshop

And then the trust...

The efficiency shadow

S M L

Summarizing

Experimentation and Lean Startup approach

CC Photo by @Steve Jurvetson https://www.flickr.com/photos/jurvetson/2798315677/

Learning to experimentVery short iterations to test commercial hypothesis

Elabotaring hypothesis

Generating and selecting options

Building solutionsBuilding solutions

Interviewing and learning

2 h Iterations

Collective learningScaling experimentation

Divide the challenge in different parts , experiment solutions and then ...share the results

Experimentation and Lean Startup approach

Experimentation let you to explore solutions very soon

Collaboration let you to experiment (and to learn) collectivelly

… and experimentation prepares you for the uncertain

Summarizing

Think in having allies

2.5% Innovators

13,5% Early adopters

34% Early Majority

34% Late Majority

16% Laggards

First we had our CIOThen members of the Board without them this …transformation isn't possible

Search for movers all along your way

The agile community

@antoniolopezg

To the agile community for your

unconditional support at the

beginning ! You rock!!

Who are we?

Twitter: @antoniolopezgLinkedIn: antoniolopezgonzalez

PhysicistAgile coach – Change agent at Decathlon Spain

Agile instigator ;) Scrum Alliance CSM

Twitter: @oscarpradaF

LinkedIn: oscar-prada-fuertes-377a675b

Oscar PradaTeam Coach and Agile Coach at Decathlon Spain

Scrum Alliance CSM

Antonio López

This presentation was built only with open source software : Ubuntu , Gimp, Libre office

ReferencesApello, Jurgen. [2014]. Management 3.0 Workouts - https://management30.com/product/workouts/

Sohata, Michael. [2012]. An Agile Adoption And Transformation Survival Guide -http://www.amazon.com/Agile-Adoption-Transformation-Survival-Guide/dp/1105735729

Little, Jason. [2014]. Lean Change Management - http://leanchange.org/

(ES) España Lean Startup - http://els2015.com/

Frederic, Laloux [2014]. Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage in Human Consciousness - http://www.reinventingorganizations.com/

Facilitation & design thinking Sibbet, David. [2010]. Visual Meetings: How Graphics, Sticky Notes and Idea Mapping Can Transform Group Productivity - http://www.amazon.com/Visual-Meetings-Graphics-Transform-Productivity/dp/0470601787/

Innovation Games: Creating Breakthrough Products Through Collaborative Play - http://www.innovationgames.com/resources/innovation-games-book/

Gray, Dave. [2010]. Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers - http://www.amazon.com/Gamestorming-Playbook-Innovators-Rulebreakers-Changemakers/dp/0596804172

Designpedia - http://designpedia.info/en/

Ideo design kit - http://www.designkit.org/methods/

Apello, Jurgen. [2014]. Management 3.0 Workouts - https://management30.com/product/workouts/

Sohata, Michael. [2012]. An Agile Adoption And Transformation Survival Guide -http://www.amazon.com/Agile-Adoption-Transformation-Survival-Guide/dp/1105735729

Little, Jason. [2014]. Lean Change Management - http://leanchange.org/

(ES) España Lean Startup - http://els2015.com/

Frederic, Laloux [2014]. Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage in Human Consciousness - http://www.reinventingorganizations.com/