Bgsu keynote - jake jacobs

The Illumination Project: A Story of Commitment,

Hope and Action

Bowling Green State University

MOD Anniversary Conference

Robert “Jake” Jacobs October 28, 2016

Today’s Purpose

To enable you to see new possibilities for how to rapidly improve relationships between multiple parties in contentious situations.

Outcomes

• A reminder of the tragic consequences of broken relationships in our communities

• Seeing the world through a new lens: Polarity

• Thinking as a promising path forward

• Understanding The Illumination Project – what it is, how it works and what it is accomplishing

• Ideas for how you can leverage your learning

Agenda• Context and Background

• Project Status

• Understanding The Illumination Project – what it

is, how it works and what it is accomplishing

• Leveraging Lessons Learned

Copyright © PMA 2002 Polarity Map ™

Current Situation

Phase 1Planning

Phase 2 Steering Group Development

Phase 3 Community Input, Research, Analysis/ Findings, Actions Defined

Phase 4Evaluation

THE ILLUMINATION PROJECT

Phase 5Ongoing

SeptJulyJuneMayAprilMarchJanDecNovOct Feb AugSept

Enhance police-community relationships throughout the city and all parts of CPD

Bring together all parts of the community to promote calm, measured exploration of public sentiment

Celebrate what is working well in police-community relations

Agree what and how to change, preserving both Public Safety and Civil Liberties

Increase local capacity to have civil, meaningful dialogue with difficult issues

Develop specific, concrete, implementable plans

Local and national events have highlighted the troubled relationships between police and their communities.

Listening Session The World We’re Living In

and

The Underlying Tension for all the Charleston Work

Public Safety Individual Rights

Copyright © PMA 2002 Polarity Map ™ 9

Listening Session Public Safety

The combination of effective policing services and citizen involvement that creates a safe, secure, and livable city.


Listening Session Individual Rights

The ability for people, regardless of their individual circumstances, positions, or authority, to be treated with fairness, equity, dignity and respect based on the rights and freedoms described in the US Constitution and other related laws and customs.

Greater Purpose Statement

Further strengthen Citizen/Police relationships grounded in

trust and legitimacy

Illumination Project


Polarity Maps

Further Strengthen Citizen/Police Relationships Grounded In Trust/Legitimacy

Police/Citizens are Divided/Distrustful

Costs from too much focus on Individual Rights to neglect of Public Safety:

1. Loss of trust in municipal authority by citizens, law enforcement don’t want to work here

2. Increase in crime/disrespect of law 3. Lack sense of safety 4. Lose the big picture of community/police safety 5. Loss of communication, information plus limited English 6. Focus on loudest/most organized voices, not overall need 7. May infringe on another’s rights and concerns between

business and community 8. Negative economic impact, businesses leave 9. Lack of accountability for individuals and lack of justice

for victims

Benefits of Individual Rights:

1. Reduced conflict between law enforcement and community, recruiting benefit for law enforcement

2. Facilitate open dialogue 3. Actualized freedom 4. Fosters better community leadership 5. Fosters feelings of respect 6. Model representative of US Constitutional Rights 7. City perception as fair and inviting to all races 8. Positive impact on quality of life and economy 9. Empowering people to be responsible, individual

accountability, strong society

Costs from too much focus on Public Safety to neglect of Individual Rights 1. Mistrust of police department, unjust 2. Closed communication, isolated, withdrawn, alienation 3. Tension between haves and have nots 4. Lose community’s willingness to help 5. People feel invisible, treated like objects of no value 6. Polarized community between those with power and

no power 7. Freedom is compromised, police state 8. Increased financial costs to businesses, productivity,

tourism, staff police, lawsuits 9. People dependent on government, stop problem

solving, less community engagement

Benefits of Public Safety:

1. Community trust increases, top draw for law enforcement

2. Reduction of crime and victimization 3. Increased sense of safety 4. Strong community involvement 5. Divergent ideas about community’s health/welcoming 6. Community pride, raised city profile, positive

reputation 7. Increased fairness and perception of fairness 8. Positive impact on costs living/doing business here 9. More likely to report crimes

Individual Rights

Public Safety


The Listening Sessions


The Prayer Gatherings


Community Involvement


Research Partner


6

The National Studies


Every Busy Woman

Boeing

Braithwaite Innovation Group

Cannon Green

Charleston Airport

Charleston Police Department

Charleston Southern University

College of Charleston

The Citadel

MUSC

Pink Moon Consulting

Roper St. Francis

Santee Cooper

SCRA

SC Neuropsychology

SC Ports Authority

Trident Tech

YMCA of Greater Charleston

Charlotte Anderson, Retired 211

Arlethia Lemon-Cusack, Retired NEA

Ethel Rutledge, Consultant

Anne Sbrocchi, Retired Educator

The Facilitators

Copyright © PMA 2002 Polarity Map ™ 20Facilitators’ Training Session

Copyright © PMA 2002 Polarity Map ™ 21Youth Facilitator, Bianca

Early Returns From the Listening Sessions


Ideas For Action Underway

Listening Session 2016

Welcome! Thank you for caring.


Charleston Police Fund

The City of Charleston

Paul Tinkler Law Firm

Medical University of South Carolina

Roper St. Francis Health Care

Kenneth Canty, Freeland Construction

Daniel Island Community Foundation

Avery Research Center at

College of Charleston

Convention and Visitors Bureau

Patrick Properties

Keller Williams

Triangle Char and Bar

Indigo Road Restaurant Group

Costco

Greek Orthodox Church

Santee Cooper

Sponsor List Is Growing!


Listening Session Purpose of Listening Sessions

To get your ideas about what our police and citizens can do now to improve relationships with one another.


Listening Session At The End of Session We Hope You Will:

27

• Appreciate that there are many different leaders and supporters who are behind this effort

• Have had creative conversations where everyone in the room feels heard and understood

• Have come up with specific actions which both citizens and police can take to build trust, respect, and improve their relationships

• Have confidence that this process is reliable and good things will result from the it


Small Group SupportFacilitator

• Makes sure everyone in the group has an opportunity to speak

• Keeps track of time to make sure tasks are completed in the on time

• Explains assignments introduced from the front of the room in more detail so you know you’re doing the right work

• Records your responses to questions on paper so no one’s ideas get lost


So we all may better understand and appreciate what everyone brings here today, please share...

• Your name

• Your role in the community

• How long you’ve lived in Charleston or loved Charleston

• Why you came to today’s Listening Session1 minute max for each person please☺ 29

Listening Session Introductions


Agenda We Will Discuss…

30

• What Makes The Illumination Project Different

• A New Way of Building Respectful Partnerships

• Your Ideas For the Future


Listening Session Group Agreements

• Speak Your Truth and Listen for Others’ Truths (Remember persuading is different than informing.)

• Be Honest with Others and Be Considerate

• Say Your Piece and Leave Time For Others to Say Their Piece (Don’t assume you have more or less to say than others.)

• Remember Past and Current Situations and Focus on the Future

• Stay on Topic and Pay Attention to One Another

• Turn Phones Off or to Vibrate Only


Listening Session Who’s Involved?

• Process Management Team (10)

• Citizen Steering Group (22)

• Community Resource Group (77)

• Listening Sessions Facilitators (33)

• The Citizens of Charleston (unlimited)


Listening Session Citizen Steering Group Subgroups

• Community Resource Group

• School/Youth Inclusion Strategies

• Faith Community Engagement and Activities

• Facilitator Recruitment and Training

• Research/Metrics

• Things the Citizen Steering Group Can do Together

Copyright © PMA 2002 Polarity Map ™ 34Boyz to Gentlemen


Community Resource Group Sharing Thoughts


Community Resource Group Activity


Seidler and Scott Discussing Ideas

Individual Rights

Public Safety

Further Strengthen Citizen/Police Relationships Grounded

Citizens/Police are Divided/Distrustful

Benefits of Public Safety:

1.Community trust increases, top draw for law enforcement

2.Reduction of crime and victimization

3.Increased sense of safety

Costs from too much focus on Public Safety to neglect of Individual Rights

1.Mistrust of police department, unjust

2.Lose community’s willingness to help

3.People feel invisible, treated like objects with no value

Benefits of Individual Rights:

1. Reduced conflict between law enforcement and community, recruiting benefit for law enforcement

2.Fosters better community leadership

3.Fosters feeling of respect

Costs from too much focus on Individual Rights to neglect of Public Safety:

1.Loss of trust in municipal authority by citizens, law enforcement don’t want to work here

2.Increase in crime/disrespect of law

3.Lack sense of safety


Listening Session Building Respectful Partnerships

QUESTION We recognize the issues facing our society, that are at the forefront across our country, involving citizen and police encounters that led to tragedy. In light of the current environment, what are your concerns about building respectful partnerships in the Charleston community between citizens and police?


Listening Session Building Respectful Partnerships

QUESTION We recognize the issues facing our society, that are at the forefront across our country, involving citizen and police encounters that led to tragedy. In light of the current environment, what are your hopes about building respectful partnerships in the Charleston community between citizens and police?


Listening SessionAction Ideas for the Future

What suggestions do you have for police to further strengthen relationships with citizens that both preserve Public Safety and safeguard Individual Rights? For example, ideas about what police could start doing, stop doing, continue doing and do more (any of these).


IDEAS FOR POLICE

Ideas For The Future


Listening SessionAction Ideas for the Future

What suggestions do you have for citizens to further strengthen relationships with police that both safeguard Individual Rights and preserve Public Safety? For example, ideas about what citizens could start doing, stop doing, continue doing and do more (any of these).



44

IDEAS FOR CITIZENS


Listening Session Posting and Priority Choice Instructions

• Choose your PRIORITY (BEST) ideas from two tables close to yours

• Each person has 5 choices total

• A check mark with your pen is how you show your choice

• No more than one check mark for each idea


PRIORITIES IDEAS FOR POLICE



PRIORITIES IDEAS FOR CITIZENS



Listening Session Headline Report Outs

• Each facilitator call out top 2-3 ideas from their group’s list


April 6 College of CharlestonApril 12 Hellenic CenterApril 13 Bishop Gadsden Retirement Ctr.April 13 ILA Hall (NAACP Co-sponsor)April 14 St. Andrews Old Middle SchoolApril 19 James Island Charter HighApril 26 Hellenic CenterApril 27 The Shaw CenterMay 8 Hellenic Center

Public Listening Sessions


A Promising Path Forward for Charleston, SC…and the Country

Chief Greg Mullen

Mayor Joe Reilly Margaret Seidler

Robert “Jake” Jacobs

Chandra Irvin Bob Seidler

Recruitment Strategies




Recruitment StrategiesPrint, Radio and Outreach


Recruitment StrategiesFlyer Distribution





Regardless of the circumstances or who was right or wrong, the outcome was the same – communities were being ripped apart. I care deeply about Charleston, its citizens and my officers and I wondered would we be next? My answer came on June 17, 2015.

The Illumination Project Strategic Planning and Implementation Report


Five Strategic Goals: 2017 — 2020

61

Goal 1 | Different Cultures and Backgrounds

Goal 2 | Respectful, Trusting Relationships

Goal 3 | Training Curriculum

Goal 4 | Policies and Procedures

Goal 5 | Community Policing


Ten 2016 High Priority Strategies

62

Goal 1: Develop better understanding between citizens and police of different cultures, backgrounds, and experiences to build mutually beneficial relationships

1.2P Objective: Police contribute to creation of diverse partnerships to enhance community safety

STRATEGY 1 Collaborate with citizens who are disproportionately impacted by crime to develop crime reduction strategies to improve relationships and gain cooperation

Measurement: Identify the top 5 crime prone neighborhoods within the city based on crime analysis data; conduct listening sessions within these neighborhoods to build a mutual understanding and strategy to address crime; measure change in crime rates; measure change in relationships by involving neighbors to conduct a door-to-door survey


Getting the Word Out






Listening Session Approach: 6 C’s

Convene Create Context Connect to the Content Craft Your Preferred Future Commit to the Cause Close

Listening Session Defined This approach substantively improves the relationship between the police and the citizens they serve.

This substantive improvement happens through mindset change, behavioral change, and structural change.

These three types of change are substantive, begin immediately, and stick over.


The Illumination Project, if it is to realize its full potential, needs to become a regular way of working and living in the city of Charleston. When it becomes this type of ongoing process we will both have completed our work and at the same time ensured the work to further improve the relationship between citizens and police, with trust and legitimacy, will never end.

Leadership & Management

Bgsu keynote - jake jacobs