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The question
Speed of change
Employee / customer expectations
Inclusive and innovative
response
Faster, cheaper
transformationWar for
talent
External pressures Internal responses What is on offer from:
• Recent thinking in change management
• Socially inclusive and innovative technologies
“Whoever can adapt fastest will win?”
De-briefEvolution of change• The Power of Engagement• History of Change – the Business Perspective• History of change – the HR Agenda• Emergent Ideas – Organisation Design and Development• Case Study in Action
The evolution of change
Project discipline User adoption Engagement
80s 90s 00s 10s
Collaboration
Digitally enabledEmployee-ledProcess-lite/ adaptable
The evolution of change
Project discipline User adoption Engagement
80s 90s 00s 10s
Collaboration
Informed case for changeEmpowered by leadersOwners of the change
CHANGE FUNDAMENTALS – THE POWER OF ENGAGEMENT
Leading ChangeJohn Kotter
The evolution of change
Project discipline User adoption Engagement
80s 90s 00s 10s
Collaboration
-> ‘Flexible workforce’
-> De-layering & rationalising
-> Outsourcing
-> 24*7 Global / networked organisations
Employment law reviews => Competitiveness & globalisation = Service based economy
Charles Handy: flexible workforce / Strategic HRM
Technological exploitation
Customer led
BUSINESS CHANGE
People and Organisational Development: A New Agenda for Organisational EffectivenessHelen Francis, Linda Holbeche and Martin Reddington
Increasing pace of change
The evolution of change
Project discipline User adoption Engagement
80s 90s 00s 10s
Collaboration
-> ‘Flexible workforce’
-> De-layering & rationalising
-> Outsourcing
-> 24*7 Global / networked organisations
Employment law reviews => Competitiveness & globalisation = Service based economy
Charles Handy: flexible workforce
Technological exploitation
Customer led
-> Employment relationship Breaking of unions ‘Job for life’ to ‘employability’ Scarcity of specialist talent => employee ‘value proposition’
-> HR discourse Personnel & training Ulrich: Strategic v operational role of HR/change
Organisation design / development+ employee engagement to release discretionary effort
BUSINESS CHANGE
HR AGENDA CHANGE
People and Organisational Development: A New Agenda for Organisational EffectivenessHelen Francis, Linda Holbeche and Martin Reddington
Jeremy Corbyn?
Emergent ideas
Politically savvy
Leadership and capability
Able to listen and intervene
Emergent ideas for the HR practitioner
Organisation design
Organisation development
• Governance and decision-making• Power, structure and sponsorship
• Engagement of those impacted*• Richer & sounder solutions
• Leadership coach• Capability and sustainability
Accelerate: A Dual Operating SystemJohn Kotter
* Digitally enabled – through platforms such as pinpa
Case study in actionNHS Whitepaper :
‘New era of thinking and practice in change and transformation.‘
Helen Bevan and Steve Fareham
Glassdoor:
With your HR / Employer hat on:
One word to explain how you feel about Glassdoor
Today’s example
Exploiting glassdoor:
“How can you leverage the opportunities and manage the threat of Glassdoor for your organisation?”
15 mins: discuss in your table groups and add ideas in Pinipa
Putting into into practice
People and Organisational Development: A New Agenda for Organisational EffectivenessHelen Francis, Linda Holbeche and Martin Reddington
Accelerate: A Dual Operating System John Kotter
NHS White paper – New Era of Thinking and Practice in Change and TransformationHelen Bevan and Steve Fareham
Faith Forster Geoff PuddephaCEO, Pinipa Org Design and Development
For more inspiration
Explore emerging trends in organisational change in a shared learning forum spanning the globe
11th & 12th November 2015 London | Sydney | Globally online
www.cmiconference.com