How to improve your Management & Leadership Skills

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1. Overview

2. Aims & objectives

3. Content & style

4. Who should attend

5. Programme leader

6. How to book, fee, terms & conditions

7. What people say

MAX Effective Leadership & Management Skills

A dynamic two day open programme to develop 21st Century Managers www.maximatraining.com

1. Overview

The business world has evolved and continues to evolve rapidly. New technology, new legislation and new ways of working mean that the modern manager is no longer just a manager who can rely on positional power, age old management principles and a one dimensional management style to get the job done. The modern manager needs to inspire exceptional performance from a wide range of people with different skill sets and motivations. The modern manager can’t just manage in the traditional sense, they need to show leadership, they need to coach, they need to train, they need to motivate, they need to engender great teamwork and they need to get each and every member of their team focused and contributing effectively to achieve the desired result. The reality is that the modern manager has a very demanding and critical role to play in developing people and process in their area of responsibility, to develop the business. Yet many managers promoted to this level of responsibility rarely receive formal training in the key areas of modern management and leadership which directly impact on individual and team performance. Our research with clients has shown that managers who have the opportunity to experience, study and understand the concepts we cover on this programme, are able to improve their own performance and that of their team by at least 10% and in many cases much, much more. So if you have a need to MAX Effective Leadership & Management Skills in your organisation then this programme will give you a great foundation to build upon.

Words are words, promises are promises, only performance is reality.”

Harold Geenen 1910 - 1997 Top American businessman

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1. Overview


3. Content & style


5. Programme leader


7. What people say

MAX Thought


[email protected] www.maximatraining.com 01403 733337

mailto:[email protected]

http://www.maximatraining.com/

2. Aims & Objectives

Aim To enable participants to utilise the key skills, principles and processes of leadership and management, to maximise their own and their individual team member’s performance, in line with the goals and results they are charged by their company to achieve. Objectives By the end of this programme participants will be able to;

Understand the difference between leadership and management and why the

modern leader needs to use both disciplines

Understand the Insights Discovery concept of personal preferences

Manage change

Manage successful interpersonal communication

Maximise personal effectiveness, time management and delegation Build the team, through effective people management and motivation

Enhance team performance through coaching and development

Problem solve and deal with conflict

Management is doing things right; leadership is doing the right things.”

Peter Drucker Invented management 1909 - 2005

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1. Overview


3. Content & style


5. Programme leader


7. What people say

MAX Thought





3. Content & style This is an intensive programme focusing on all the key tools and techniques required of leaders and managers in today’s fast moving business environment. We have designed MAX Effective Leadership & Management Skills as a blended development programme, by which we mean participants will be asked to invest time in learning in a variety of ways so they fully understand the subject. The programme will be highly motivational, participative and full of real life examples. There will be quality input on state of the art leadership and management techniques, there will be discussion, there will be group exercises and role play. We will also use case studies. This is a very hands on practical programme, focused on improving both goal driven personal and team performance. During the programme, we will provide participants with a framework of 21st century leadership and management skills, principles and processes, which will enable participants to leave with a practical toolkit of best practice management techniques which they can implement immediately on their return to work.

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Each participant is presented with a personalised work book

Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.”

Jack Welch American businessman



MAX Thought



4. Who should attend This programme is suitable for anybody who has responsibility for leading and managing a team. It works for both experienced and new managers and participants have included; GM’s Head Chef’s Operations Managers Front of House Managers Directors of Sales Food & Beverage Managers Accountants Revenue Managers Conference and Banqueting Managers Restaurant Managers Leisure Club Managers Over 250 people have attended this programme in the past two years. If you need help deciding if this programme is right for you or your people, then contact us and we will analyse your need and give you our considered advice. We also run MAX Effective Leadership & Management Skills as a bespoke in-house programme if that works better for your team.

Some of our important choices have a time line. If we delay a decision, the opportunity is gone forever. Sometimes our doubts keep us from making a choice that involves change. Thus an opportunity may be missed.”

James E Faust 1920 - 2007 American lawyer, politician and religious leader

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1. Overview


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7. What people say



MAX Thought



5. Programme leader

Martin Pepper FInstSMM [email protected] Martin is the Managing Director of Maxima Training & Development. Martin has held Senior Management positions in the airline and hospitality industries and was Director of Sales Training & Business Development World-wide for Forte Hotels before founding Maxima in 1995. Martin believes that business reality has changed and that leadership and management need to evolve accordingly. In developing this programme Martin has researched and applied the best modern thinking on how leadership and management need to work hand in hand to drive business performance. Valued by clients for his experience, down to earth approach, fast pace, understanding of business reality, humour and his ability to communicate in a motivational style that makes people want to take action. Martin has over 30 years of experience working with top business leaders and managers. Martin uses this experience to give real life industry examples to the programme which participants say they find very beneficial in helping them see how they can turn theory into practical action. Martin is a sought after conference speaker on a range of subjects related to developing people to develop business. He is a qualified trainer and coach through the CIPD and a licensed Insights Discovery Practitioner. A life long learner, Martin has resisted the temptation to complete a PHD on the basis that no one would take a Doctor Pepper seriously!

The only thing worse than training employees and loosing them, is not training them and keeping them.”

Zig Ziglar 1926 - 2012 Motivational author and speaker

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MAX Thought




6. How to book, fee terms & conditions

The fee The fee includes access to highly motivational training and best practice in this area across the industry. Each participant will receive a copy of the Max Guide to Effective Leadership & Management plus an Insights Discovery profile including the Foundation and Management chapters. Each participant will also have a follow-up phone coaching session 30 days following the programme. The fee also includes refreshment on arrival, lunch and mid – morning and afternoon tea and coffee on both days. The fee per person is £875 plus vat please see terms and conditions below. How to book Email us at - [email protected] Call us on – 01403 733337 Book online at – Click here Terms and conditions of business On receipt of your booking Maxima will confirm your booking via email. Maxima will also invoice you the fee for the programme for which the payment is due on receipt. All fees must be paid prior to the training day. Once booked, fees are not refundable and cancellations are charged in full. Substitutions are allowed at anytime. Maxima reserve the right to cancel or postpone any programme where minimum numbers are not obtained. In such a case, participants will be offered a full refund or a place on an alternative programme. Should a programme need to be postponed or cancelled, Maxima will notify participants at least 14 days in advance of commencement of the programme.

An investment in knowledge pays the best interest.”

Benjamin Franklin 1730 - 1774 American inventor, statesman and many other things not least a man born well ahead of his time

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1. Overview


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5. Programme leader


7. What people say

MAX Effective

Leadership & Management

Skills



MAX Thought




http://www.maximatraining.com/site/open-sales-training-programmes/MAXp92





7. What people say Below are just some extracts of feedback about what delegates say they have taken out of this programme. “Thank you. I now feel I have a framework that will enable me to get the best out of myself and the team.” “I didn’t want to attend the programme when my GM put me on it, but I am so glad I came as it has really opened my eyes to better ways to motivate my team.” “The Discovery profile and concept have helped me understand my own management style and to identify the different working styles my team members have. I am now looking forward to adapting and connecting with each of them more effectively.” “I wish I had had this training when I started in management. It has helped me see that there are simple and effective ways to motivate and develop my team.” “As a chef this is the first training I have had to help me lead and manage. I can now see that effective delegation will develop the team and free me up to work on the business not just work hard in the business.” “Thank you I took a lot from the programme. I have a number of key action points and I am looking forward to implementing them.” “What opened my eyes is that I need to work smarter not harder and I need to do the same for my team. Thank you, this programme has shown me how.” “I liked the fact this programme was very practical and I could use the stuff we talked about in the real world. I had been on a management programme in the past which was a lot of theory that did not fit into my working day. Thank you for keeping it real.”

I think it is very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be making it better.”

Elon Musk Business Magnate and worth a fortune

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MAX Thought

