1)Identify forwarding

subordinate administration

activity requirement

Level of management

TOP MANAGEMENT

MIDDLE MANAGEMENT

SUPPORT GROUP

1.TOP MANAGEMENT

THE TOP CONSISTS OF THE BOARD OF DIRECTORS (INCLUDING NON-EXECUTIVE DIRECTORS AND

EXECUTIVE DIRECTORS), PRESIDENT, VICE-PRESIDENT, CEOS AND OTHER MEMBERS OF THE C-

LEVEL EXECUTIVES.

THEY ARE RESPONSIBLE FOR CONTROLLING AND OVERSEEING THE ENTIRE ORGANIZATION. THEY

SET A TONE AT THE TOP AND DEVELOP STRATEGIC PLANS, COMPANY POLICIES, AND MAKE

DECISIONS ON THE DIRECTION OF THE BUSINESS.

TOP LEVEL MANAGERS PLAY A SIGNIFICANT ROLE IN THE MOBILIZATION OF OUTSIDE RESOURCES

AND ARE ACCOUNTABLE TO THE SHAREHOLDERS AND GENERAL PUBLIC.

MIDDLE MANAGEMENT

Consist of general manager, branch managers and department managers.

They are accountable to the top management for their departments function.

the devote more time to organizational and directional function.

Their roles can be emphasized as executing organizational plans in

conformance with the company’s policies and the objectives of the top

management ,

WORKER

The workforce is the labour pool in employment. It is generally used to

describe those working for a single company or industry, but can also apply to

a geographic region like a city, state, country, etc.

The term generally excludes the employers or management, and can imply

those involved in manual labour. It may also mean all those that are available

for work.

Definition of human resources The company department charged with finding, screening, recruiting and training job applicants, as

well as administering employee-benefit programs.

As companies reorganize to gain competitive edge, human resources plays a key role in helping

companies deal with a fast-changing competitive environment and the greater demand for quality

employees.

Type of subordinate activities: work

schedule

A schedule, often called a rota or roster, is a list of employees, and associated information e.g.

location, working times, responsibilities for a given time period e.g. week, month or sports season.

A schedule is necessary for the day-to-day operation of many businesses e.g. retail store,

manufacturing facility and some offices.

BRIEFING SESSION

Learning the job requirements that are expected with a job allows the employee to

perform up to the manager's expectations.

Job descriptions come in a few different formats and companies often tailor the

description to suit their own need.

The employee should keep a copy of the list of duties and responsibilities that she is

expected to do so that she knows her job responsibilities at all times.

Subordinate performance Performance rating is the step in the work measurement in which the analyst observes the worker's

performance and records a value representing that performance relative to the analyst's concept of

standard performance.

Performance rating has much importance because it helps people do their jobs better, identifies

training and education needs, assigns people to work they can excel in, and maintains fairness in

salaries, benefits, promotion, hiring, and firing.

Most workers want to know how they are doing on the job.

Subordinate welfare programme Objectives

The objective of employee welfare is to improve life for a worker both in and outside of work.

These programs increase employee satisfaction and ensure that workers are healthy and not

distracted by personal issues that may affect their productivity.

Additionally, employee welfare programs promote goodwill in the community and enhance the public

image of the organization.

Subordinate activities workflow

undertaking and writing up assessments (sometimes in collaboration with other professionals), which

meet specified standards and timescales

organising and managing packages of support to enable service users to lead the fullest lives

possible

recommending and sometimes making decisions about the best course of action for a particular

service user

maintaining accurate records and preparing reports for legal action

participating in training, supervision and team meetings.

HUMAN RESOURCE STANDARD OPERATING

PROCEDURE

Human Resources (HR) departments play integral roles in companies and

businesses.

HR personnel are typically responsible for finding new employees, filling job

openings, managing benefits, and defining a company’s policies and culture.

The HR department has several roles, which is why it is very important for it

to have set operating procedures in place.

These procedures typically include a position opening request form, job vacancy notification process,

interview processes and set hiring requirements

HR personnel are typically responsible for finding new employees, filling job openings, managing

benefits, and defining a company’s policies and culture. The HR department has several role.

These procedures typically include a position opening request form, job vacancy notification process,

interview processes and set hiring requirements.

A schedule, often called a rota or roster, is a list of employees, and associated

information

e.g. location, working times, responsibilities for a given time period e.g.

week, month or sports season.

A schedule is necessary for the day-to-day operation of many businesses

e.g. retail store, manufacturing facility and some offices.

2) ARRANGE FORWARDING OPERATION

SUBORDINATE ADMINISTRATION ACTIVITIES

Type of work schedule: Daily

A daily schedule is usually ordered chronologically, which means the first employees working that day

are listed at the top, followed by the employee who comes in next

Type of work schedule: monthly

A weekly or monthly schedule is usually ordered alphabetically, employees being listed on the left hand

side of a grid, with the days of the week on the top of the grid

It generally signifies a solution designed for a specific problem or task, non-generalizable, and not

intended to be able to be adapted to other purposes.

Subordinate performance report

Yearly

On a sales job, a favourable outcome is a certain level of revenue generated through the sale of something (merchandise, some service, insurance).

Revenue can be generated or not, depending on the behaviour of employees. When the employee performs this sales job well, he is able to move more merchandise.

However, certain factors other than employees' behaviour influence revenue generated.

Mid-year

Another closely related construct is productivity.

This can be thought of as a comparison of the amount of effectiveness that results from a certain level of cost associated with that effectiveness.

In other words, effectiveness is the ratio of outputs to inputs—those inputs being effort, monetary costs, resources, etc.

Appraisal form

Ensure your systems, training and materials for appraisals reflect current

employment/equality laws. For example it is unlawful to discriminate against anyone on

the grounds of age.

This has several implications for performance appraisals, documents used, and the

training of people who conduct staff appraisals.

For example, while not unlawful, the inclusion of age and date-of-birth sections on

appraisal forms is not recommended (as for all other documentation used in assessing

people).

For further guidance about the effects of Age/Equality/Discrimination on performance

appraisals, and other aspects of equality, see the Equality information.

Show cause letter

In the Case of Poor or Non-Performance

Where an employee under-performs or fails to perform, you can issue a letter

to show cause after informing the employee in writing to improve his or her

performance.

Personal file

Definition:

The employee personnel file is the main employee file that contains the

history of the employment relationship from employment application through

exit interview and employment termination documentation.

Only Human Resources staff and the employee’s immediate supervisor and

manager may have access to the information in the employee personnel file,

and it never leaves the Human Resources office.

Human Resource database

Departments are the entities organizations form to organize people, reporting

relationships.

work in a way that best supports the accomplishment of the organization's

goals.

Departments are usually organized by functions such as human resources,

marketing, administration, and sales.

Subordinate welfare programme

Don’t assume that employees automatically want to have their birthday announced.

Ask new hires if they would like to be included in the announcement and celebration of birthdays.

Be aware that some religions forbid recognition of birthdays.

Again get the employee’s permission before automatically celebrating to avoid religious

discrimination issues.

Employee Benefits and Marriage

One thing that you should think about when you are considering marriage is

how you and your future spouse will deal with employment benefits and

insurance.

If you both work and you both intend to continue working, you will have to

review the benefits available to you and choose which employer's plans suit

your needs.

If only one of you will be working, then the working spouse will have to add

the non-working spouse to the benefit plans.

Product discount

An employee discount may be offered as an incentive to work for a company.

Usually the employee discount is available to those working for a company

selling commercial goods. Sometimes, however, those working in the service

industry may receive a discount on services.

Amount of an employee discount is highly variable. Standard discounts can

range for 10-30% of regularly priced merchandise or services. Discounts may

not apply to sale merchandise, or services at sale prices.

Meal voucher

Someone who works a long shift is not entitled to any free meal from their

employer.

They are free to buy a meal or if there are no other options in the area they

are also free to bring a lunch with them but their employer is in no way

obligated to give them a free lunch for working a long day.

Briefing session checklist

Attendance list

Invitation list

Throughout the year, companies often host events after work hours to foster

employee camaraderie and celebrate holidays and other special events.

Such an event can be as simple as an after-work happy hour at a nearby

restaurant or something as elaborate as an extravagant holiday party in a

hotel ballroom.