Micah Graciani

Professor Polk

MGT 310-03

Paper #1 McDonalds Visit How a business such as McDonald’s can resemble a

machine symbolically.

How to properly handle and take care of your “machine and all its components”(business and employees).

Being more observant of the operations in a business setting.

Paper #2 Team Experience The entire team development process, how it works,

and what it means.

How to bring forward a past experience and break it down into the stages of the team development process.

To recognize that stages we are going through in future team experiences and knowing how to apply these stages within those teams.

Paper #3 Conflict How to decrease dysfunctional conflict among

individuals within a group.

How to increase functional conflict among individuals within a group.

Functional conflict can benefit the business by encouraging innovative ideas/opinions of others.

Paper #4 Manager Interview Importance of listening, training and delegation as a

new manager.

Importance of having a mentor in your field of study who will help you grow and better succeed.

Importance of asking questions you normally don’t. I’ve never asked my father such questions as a manager and I was amazed at the things I heard and could learn from.

Case Study #1 Lamb Consulting Recognizing the ethical and legal issues within an

organization.

Recognizing the options and possible risks for taking action.

Determining that the owner of a business has the most to lose in a predicament like this.

Case Study #2 American Images It is possible to be successful when all employees

participate in all aspects of the business.

It is highly important that you have a business plan to remain successful.

When you don’t know how to run a specific aspect of your business, hire someone who does.

Case Study #3 Xerox Importance of embracing diversity.

Strategic opportunities diversity can achieve.

Diversity does not only include people of difference in race but also people with different sexual orientations or disabilities.

Case Study #4 “Captain’s Tale” Communicating effectively and getting along with

your team is key as a leader.

It is important to treat your team with dignity and respect, give them absolute support and give credit when and where it is due.

To be a Level 5 Leader you must demonstrate humility and dedication.

Chapter 2 Quiz The management pioneers and what they are known

for.

The importance of their contributions.

How their contributions still live on today.

Chapter 6 Quiz Entrepreneurship in the U.S. creates Jobs and

encourages innovation.

Starting a business entitles: writing a plan, choosing a legal structure, and arranging your finances.

Stages of business growth include: start-up, survival, success, takeoff, then maturity.

Chapter 11 Quiz Change within organizations is a hot topic and is

important.

Creativity is important for exploration/innovation

Uncertainty is the number one reason for fear in an organization because people are always afraid of the unknown.

Chapter 16 Quiz Difference between Extrinsic and Intrinsic rewards.

Recognizing what segment of Maslow’s hierarchy of needs a person is presently in.

Goal-setting theory: you have to “buy into” your goals so that you can accomplish them.

Chapter 17 Quiz Different forms of communication.

Characteristics of a good listener.

Proper form of communication to use while, for example, emailing someone.

Who-to-Hire Assignment How to put together a job description, state values, and

write a mission statement.

Listing the pros and cons of an individual and how they might fit your company is beneficial.

How to pick and number by priority potential candidates for the job based on their pros and cons.

Learning Log Assignment The use of a learning log is great to refresh your

memory of things learned throughout the semester.

It is a great way to organize your thoughts.

You can retain this information for the long-term to review what you learned previously.

Bio-Poem Assignment I learned about the many CEOs, their managerial

styles, beliefs, and lives.

How to utilize a biography to decipher a CEO’s management style/beliefs.

Learning from CEOs and choosing what type of manager I want to exemplify in the future.