Money does not make the World go Round

Relationships Do

“The rules of work are changing.

We’re being judged by a new yardstick:

not just how smart we are,

or by our training and expertise,

but also how well we handle ourselves and others.”

- Daniel Goleman

IQ is what gets us our position. EQ keeps & builds our position.

What is EQ?

• Ability to be aware of our own emotions and those of others in the moment.

• To use that information to manage self, and others (i.e. relationships).

Source: Daniel Goleman

Self Awareness Social Awareness

Relationship Management

Self Management

Self OtherM

anag

emen

tA

war

enes

s

Relationships of Significance

• Self

• Partner

• Family (immediate and extended)

• Friends

• Peers

• Spiritual

Personal Relationships

• At times we take our personal problems to work.

Peer Relationships

• There are times when we take our work problems home.

Emotional and Social Intelligence

It is an essential part of the whole person:

• Emotional = inner work (personal development)

• Social = outer manifestation of the inner work (how we display this)

Most of the time we function on Autopilot

• 90% of day we perform unconscious actions

• 10% = conscious/thinking behaviours

• Positive and negative interactions every day

• Controllable vs. uncontrollable factors

• Team/group dynamics play a role

• Corporate Culture influences

• Emotions/Detachment

Daily Influences

Source – Academia.eu/EQ Business Case 2010

Higher EQ Leaders are

more likely to make better

decisions, engage and

influence more effectively,

and create the right mood

for the job.

“Employees don’t want to be satisfied

as much as they want to be engaged.

They want a great boss who cares about their development,

and a company that focuses on and develops their strengths.”

Jim Clifton –

Chairman and CEO of Gallup, author of The Coming Jobs War

EQ capacity in the Workplace

• Less capacity to develop EQ skills the higher up we climb the corporate ladder

• Organisations influence consumer emotions in a very real way through their

corporate culture and attitude of their employees.

Customer EmotionsCustomer Emotions

How does EQ benefit us as an Individual?

• Effective Communication

• Powerful influencing Skills

• Conflict Management

• Inspirational Leadership

• Catalysing Change

• Teamwork and Collaboration

• Coaching and Mentoring Others

• Building Trust

• Personal Mastery

To be a successful Leader

• An awareness of one’s own emotions

• The ability to understand the emotions of others

• The ability to use emotional vocabulary

• The ability to feel and express empathy

• The ability to cope with difficult emotions/situations

• A greater awareness of emotions within relationships

• The ability to control and change one’s emotional state

Source – Six Seconds

Individual and Corporate Wellbeing

Paula Quinsee

Life & Relationship Coach

www.ati2ud.com

Facebook – Ati2ud Communications

Email - imago@ati2ud.com