Vision and Values: From Individual Fluency to Organizational CoherenceFacilitators: Dan Schwab and Evans Kerrigan

• Examine the role of the leader in creating intentional culture

• Explore bringing “Big V” vision down to teams and individuals in an organization

• Highlight the integration of personal and organizational values

• Provide practical tools for creating a healthy organizational culture

Our Agenda Today

Icebreaker

Who is Integris?

EnterpriseAlignment

ContinuousImprovement

Customer-Focused Purpose

Cultural Enablers

Culture Dimension: Building a Solid

Foundation for the healthy organization to flourish...

“A group of norms, behaviors and underlying shared values

that help keep those norms in place. “-John Kotter, Author of Leading Change

What is Culture?

• Explore

• Advocate

• Model

• Defend

What is the Leader’s Role?

• Explore

• Advocate

• Model

• Defend

What is the Leader’s Role?

Core Questions

Who are we?

Where are we going?

What is Vision?

• Dream• Apparition• Possibility• Image• Visualization• Prophecy• Direction• . . . .

What is Vision?

ResultWork PlanStrategyVision

MissionCulture

Vision & Mission

Statement

Our purpose and reason for being

Answers the question:

Why are we here?

“Mission” defined

To organize the world’s information

and make it universally accessible and useful.

--Google

Mission statements

An image of a positive future we seek to create

Answers the question:

What do we want the future to look like?

“Vision” defined

Imagine a world in which every single human being can freely

share

in the sum of all knowledge.

That's our commitment.

--Wikipedia

Vision statements

A Vision Is An ideal and

unique image of the

future for the common good

20

BIG “V”ision

little “v”ision

. . . this is where most of us work

Inspire a Shared Vision

“Nesting” vision

Organization

Department

Team

I talk about future trends that will influence how our work

gets done

Visionary behavior

• Your own research

• Practicing Outsight

• Staff meetings

• Individual assignments

Future trends

Curiosity

I paint the “big picture” of what

we aspire to accomplish

Visionary behavior

• Define the “v’s”

• Cultivate a vision “lens”

• Practice

Paint the big picture

Communication

I show others how their long term interests can be realized

by enlisting in a common vision

Visionary behavior

• Know your people

• Articulate the destination

• Make it an adventure

The Interests of Others

Common interest

“So, Jim, where do you see yourself in ten minutes?”

• Explore

• Advocate

• Model

• Defend

What is the Leader’s Role?

Personal & Organizational

Values

What intentions do you have for your culture?

Designed and facilitated by Tom Pearce & Renee Harness, The Leadership Challenge®, Copyright ©2013 by James M. Kouzes and Barry Z. Posner.

Published by Wiley, www.leadershipchallenge.com. All Rights Reserved.

Personal ValuesWhat really matters to

me?What do I really care

about?

Use the list of values in the handout. Identify the top 7 most important values for you

From your list of 7, select your top three values

These represent what you stand for, your personal “bottom line”

Share 1 of your top values with your table What does that value mean to you?

Why is that value near the top of your list?

Activity - Defining Your Values

• How do you live your values?

• How do you let your values guide you in making tough decisions?

Questions To Ponder

The Role of the Leader in

Intentional Culture

42

Organizational Values

Taking the Values exercise to a new level

Designed and facilitated by Tom Pearce & Renee Harness, The Leadership Challenge®, Copyright ©2013 by James M. Kouzes and Barry Z. Posner.

Published by Wiley, www.leadershipchallenge.com. All Rights Reserved.

Organizational Values

What needs to matter to all of us?

What do we need all of us to really care about?

What Are Organizational Values?

• Part of an organization’s culture and agreed upon group behavior.

• Qualities that define an organization’s people, products and/or services.

• Overarching principles for how employees behave when doing their work, working with co-workers and/or with customers.

• Explore

• Advocate

• Model

• Defend

What is the Leader’s Role?

Identifying Organizational Values

1. Using the same starting list of values, have each leader identify their top answers to the following question:

• “What values matter most to our organization?”

• “What values should drive the decisions our people make?”

2. Facilitate a discussion among the leadership to determine the most critical values for the organization

Example of Organizational Values

• Have your organization create definitions around each of the identified values

• Use “catchball” to socialize the values and to identify potential issues

Create Organizational Value Definitions

Stripe the Field

“Culture is created by what is tolerated and

promoted” --Dr. Henry Cloud

What is tolerated in your organization?

• Explore

• Advocate

• Model

• Defend

What is the Leader’s Role?

Organizational Values: Southwest

We operate with a Warrior Spirit,

a Servant’s Heart, and a Fun-LUVing

Attitude.

• Explore

• Advocate

• Model

• Defend

What is the Leader’s Role?

• How do employees breathe the values?

• How do leaders reinforce the values?

Intentional Culture

“Being a leader means

taking responsibility for what actually happens in the world.”

– Marc Roberts, Professor, MIT

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