HUMAN BEHAVIOR IN

ORGANIZATION

AY 2016-2017 (2ND TRIMESTER)

PROF. NAJIBULLAH A. UMPA, RN, MBA, DBM (ON-GOING)

UNDERSTANDING ORGANIZATION BEHAVIOR

LECTURE 1

OBJECTIVES:Understanding organizational behavior

Define organizational behaviorDifferentiate types of organizational behavior

Learn the topics in organizational behavior

ORGANIZATIONAL BEHAVIOR

is individual behavior and group dynamics in organization.

It is the systematic study and careful application of knowledge about how people—as individuals and as groups—act within organizations. It strives to identify ways in which people can act more effectively.

organizational behavior studies the impact individuals, groups, and structures have on human behavior within organizations.

An interdisciplinary field that includes Sociology, Psychology, Communication, and Management.

Organizational behavior complements organizational theory, which focuses on organizational and intra-organizational topics, and complements human-resource studies, which is more focused on everyday business practices.

DIFFERENT TYPES OF ORGANIZATIONAL BEHAVIOR

Organizational studies encompass the study of organizations from multiple perspectives, methods, and levels of analysis: MICRO ORGANZIATIONAL BEHAVIOR – refers to individual

and group dynamics in organizations. MACRO STRATEGIC MANAGEMENT AND

ORGANIZATIONAL THEORY - studies whole organizations and industries, especially how they adapt, and the strategies, structures, and contingencies that guide them.

MESO-SCALE STRUCTUES – involving power, culture, and the networks of individuals in organizations.

FIELD-LEVEL ANALYSIS – which studies how entire populations of organizations interact.

Many factors come into play whenever people interact in organizations. Modern organizational studies attempt to understand and model these factors.

Organizational studies seek to control, predict, and explain.

Organizational behavior can play a major role in organizational development, enhancing overall organizational performance, as well as also enhancing individual and group performance, satisfaction, and commitment.

TOPICS IN ORGANIZATIONAL BEHAVIOR

Organizational behavior is particularly relevant in the field of management due to the fact that it encompasses many of the issues managers face on a daily basis.

Concepts such as leadership, decision making, team building, motivation, and job satisfaction are all facets of organizational behavior and responsibilities of management. Understanding not only how to delegate tasks and organize resources but also how to analyze behavior and motivate productivity is critical for success in management

TOPICS IN ORGANIZATIONAL BEHAVIOR

Organizational behavior also deals heavily in culture. Company or corporate culture is difficult to define but is extremely relevant to how organizations behave.

A Wall Street stock-trading company, for example, will have a dramatically different work culture than an academic department at a university.

Understanding and defining these work cultures and the behavioral implications they embed organizationally is also a central topic in organizational behavior.

Diagram of Schein's organizational behavior model, which depicts the three central components of an organization's culture: ARTIFACTS (visual symbols such as office dress code), VALUES (company goals and standards), and ASSUMPTIONS (implicit, unacknowledged standards or biases).

TOPICS IN ORGANIZATIONAL BEHAVIOR

Understanding Organizational behaviorApproaches and Models of OBCommunicationRole, Status and Organizational CultureMotivationAppraisal and Reward SystemLeadership

TOPICS IN ORGANIZATIONAL BEHAVIOR

Empowerment and ParticipationEmployee Attitudes and their EffectsInterpersonal BehaviorInformal and Formal GroupsTeam BuildingManaging ChangeStress and Counseling

OB provides set of tools at five levels of analysis:

It helps look at the behavior of individuals within organization.

It aids in understanding of the complexities involved in interpersonal relations.

It examines the dynamics of relationships within small groups.

It is interested in the intergroup relations that emerge when two or more groups need to coordinate their efforts.

It views and manages organizations as whole systems.

Four Goals of OB:

To describeTo understandTo predict, andTo control …

human behavior at work

THANK YOU!