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The Change Matrix – Unique
and Useful Guidelines for Managing ChangePresenter – Bonita M Volcy, LM
Moderator – Vanita De Jesus, CEPanelist – Aknesha Miller, LMPanelist – Donnell Campbell, ATK
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Session Objectives1. EXAMINE THE CHANGE MATRIX AND ASSOCIATED MANAGEMENT
SKILLS
2. EXPLORE HOW MANAGEMENT AND LEADERSHIP SKILLS IMPACT THE CHANGE PROCESS
3. EXAMINE HOW TO SUPPORT TEAMS THROUGH CHANGE 4. EXPLORE OPTIONS TO REMAIN INSPIRED AND COMMITTED
DURING TIMES OF CHANGE
5. IDENTIFY SPECIFIC STRATEGIES AND EXAMPLES OF OBSTACLES AND CHANGE CREATING STEPPING STONES FOR GREAT OPPORTUNITIES
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WHAT DRIVES CHANGE?
LEADER’S ACTIONS
EMPLOYEE ENGAGEMENT IN RESPONSE TO LEADER’S ACTIONS
MANAGING THE TRANSITION
EFFECTIVE COMMUNICATION
RE-EXAMINE AND TWEAK THE ENVIRONMENT AS NECESSARY FOR SUSTAINED SUCCESS
The Change Matrix
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MATRIX REPRESENTS:
CURRENT COLLECTION OF ORGANIZATIONAL PRACTICES
DESIRED COLLECTION OF ORGANIZATIONAL PRACTICES
TRANSITIONAL STATE TO BRIDGE CURRENT AND DESIRED STATE
The Change Matrix
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The Change Matrix
A MATRIX OF CHANGE IS ONE STRATEGY THAT CAN HELP LEADERS ANTICIPATE THE COMPLEXITY OF HOW PEOPLE, PROCESSES, AND SYSTEMS IMPACT EACH OTHER IN A CHANGE EFFORT.
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The Change MatrixPEOPLE CONSIDERATIONS KNOW YOUR AUDIENCE FOR CHANGE? WHO IS GETTING
IMPACTED?
WHO ARE YOUR CHANGE AGENTS AND LEADERS?
HAVE THEY PARTICIPATED VS. LED IN A PROJECT LIKE THIS BEFORE?
DOES YOUR CURRENT STAFF HAVE THE SKILLS REQUIRED TO ADJUST ONCE THE CHANGE HAS BEEN IMPLEMENTED?
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The Change MatrixPROCESS CONSIDERATIONS ACCEPTANCE AND COMMUNICATION ON WHAT IS HAPPENING
OUTSIDE YOUR ORGANIZATION THAT IS DRIVING CHANGE. WHAT ARE THE CONSEQUENCES IF YOU DON’T CHANGE?
HAVING A CONSISTENT ANSWER TO “WHY ARE WE CHANGING, WE’VE ALWAYS DONE IT LIKE THIS”?
DOES THE “NEW WAY” GO AGAINST ANYTHING YOUR ORGANIZATION HAS ESTABLISHED AS CORE VALUES OR GUIDELINES?
ESTABLISHING HOW YOU WILL REINFORCE THE CHANGE SO IT DOES NOT BECOME A “FLAVOR OF THE MONTH”
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The Change MatrixSYSTEM CONSIDERATIONS DOES YOUR TECHNOLOGY DRIVE YOUR PROCESS OR
WILL YOUR PROCESS DRIVE WHAT TECHNOLOGY IS NECESSARY?
ARE YOU A TECHNICAL ORGANIZATION?
BRINGING IN THE RIGHT PEOPLE WHO CAN AUDIT FOR COMPLIANCE.
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Building The Change Matrix1) IDENTIFY CRITICAL PROCESSES2) IDENTIFY SYSTEM INTERACTIONS3) IDENTIFY TRANSITION INTERACTIONS4) SURVEY STAKEHOLDERS
