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Depesh Mandalia Head of Performance Marketing From crawl to run - how we grew up, fast

Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

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Page 1: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Depesh Mandalia Head of Performance Marketing

From crawl to run - how we grew up, fast

Page 2: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

● Our story

● Facebook ads

● Managing growth

● 7 key takeaways

Page 3: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

TECH + STORYTELLING + PERSONALISATION=

MAGIC

Page 6: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

November 2012

An idea… “we can create a better personalised book than this...”

Page 7: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

April 2013

Public beta launched

Page 8: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

December 2013

Founders quit their day jobs to run Lost My Name

23k book sold

Page 10: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

May 2014

500% ROI through Facebook ads

the “wow” and “aha” moment

Page 12: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

October 2014

Going global:

Launch of EN-US, FR, ES and DE languages

Page 14: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

December 2014

325k books sold

10X growth

Page 15: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

February 2015

Mega growth 2: US, DE, FR, ES sales liftoff

Page 16: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

May 2015

BIG decline. #fail

Burned by Facebook changes and pushing limits

Page 18: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

July 2015

More global, bigger ambitions, recruitment push

Page 19: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

September 2015

Growth is back on track

Page 20: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

November 2015 (today)

Mega growth 3: Xmas kicks-in

Page 21: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Facebook adsFacebook ads

Page 22: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

http://making.lostmy.name/data

Page 23: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Spend v Revenue

Page 24: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Spend v Revenue

Page 25: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Facebook ads zen

• Obsess over your target audience

• Trust in Facebook’s creepy user intelligence

• The algorithm wins

• Get creative

• Test, immensely, deeply.

Page 26: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Think: Growth

Page 27: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Stay tangle free

Page 28: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

Hypothesis

Prioritisation

Test

Outcomes

Page 29: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

Page 30: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

1. Fail fast, fail often

Page 31: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

2. Controlled risks/losses

Page 32: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

3. MVP everything, move fast

Page 33: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

4. Don’t assume you know your audience

Page 34: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

5. Process and document everything

Page 35: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

6. Resource ahead

Page 36: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast

7 Growth Takeaways

7. Stretch but don’t snap

Page 37: Figaro digital conference - From crawl to run - how Lost My Name grew up, fast