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Fully In Love Experiential Marketing Solutions

How To Make Customers Fall In Love With Your Business

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The best business models pay close attention to how the customer feels when they interact with a product or service. When a customer falls in love with your business, they talk about it, refer it to others and that results in invaluable word-of-mouth advertising money can't buy. Find out how Fully In Love Experiential Marketing Solutions proposes to help you re-structure your current business model so that your customer's have an amazing experience and you improve your sales margin.

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Page 1: How To Make Customers Fall In Love With Your Business

Fully In LoveExperiential Marketing Solutions

Page 2: How To Make Customers Fall In Love With Your Business

Re-Imagining Your Business

Page 3: How To Make Customers Fall In Love With Your Business

Re-Imagining Your BusinessCapturing Customer’s Hearts

Page 4: How To Make Customers Fall In Love With Your Business

Five Signs Your Business Needs More Love...

Your products and services are not solving your customer’s problems or satisfying their needs

Your advertising budget is over the top and your business is not a part of the social discussion

Page 5: How To Make Customers Fall In Love With Your Business

Five Signs Your Business Needs More Love...

Your retail atmosphere is depressing for both your employees and your customers

Customer spending and loyalty are decreasing

Your business does not stand out in the market for anything your customer’s find truly memorable or conversation worthy

Page 6: How To Make Customers Fall In Love With Your Business

Unfortunately...

Many businesses are closing, not because there is a shortage of money to be spent but, because customer’s have become more discriminating where they shop.

Page 7: How To Make Customers Fall In Love With Your Business

It’s A Fact

Businesses which provide customer’s with the experiences they want are thriving while those stuck in old, traditional models are experiencing losses.

Page 8: How To Make Customers Fall In Love With Your Business

Take a moment...

If this sounds at all familiar, then you need to re-consider the structure of your business and marketing model

Page 9: How To Make Customers Fall In Love With Your Business

Take a moment...

If this sounds at all familiar, then you need to re-consider the structure of your business and marketing model

RIGHT NOW

Page 10: How To Make Customers Fall In Love With Your Business

Why Experiential Marketing?

Today’s customer is bombarded with an ever widening range of similar products and services and it is so easy for your business to be lost and forgotten amid the crowd.

Page 11: How To Make Customers Fall In Love With Your Business

Why Experiential Marketing?

Every business owner should be thinking about how to gain competitive advantage through memorable, experiential business models.

Page 12: How To Make Customers Fall In Love With Your Business

Why Experiential Marketing?

Shopping experiences designed to touch your customer’s hearts and satisfy their needs are magnetic

Customers slow down, stop and give your business the second look needed to close the sale.

Page 13: How To Make Customers Fall In Love With Your Business

...Worth A Second Look?

Your business should carry a strong theme that leaves a positive and indelible print on the psyche of your customers.

Your theme should be seamlessly woven into a model that makes your customers feel at ease, valued, important and most of all loved by you.

Page 14: How To Make Customers Fall In Love With Your Business

...Worth A Second Look? Your business should exist for the

pleasure of your customers When you please them, the returns will

be much greater for you in the long-term.

Page 15: How To Make Customers Fall In Love With Your Business

Consider these examples

Five Ways To Add Experiences To Your Business

Page 16: How To Make Customers Fall In Love With Your Business

A P

LAC

E T

O U

NW

IND A fragrant cafe paired with a bookstore encourages persons to take more time

to browse, read and socialize.

Page 17: How To Make Customers Fall In Love With Your Business

CO

MPA

SS

ION

ATE

A petting area can be ideal for relaxing little children who are a little nervous before a visit to the dentist.

Page 18: How To Make Customers Fall In Love With Your Business

MA

KES

YOU

FEEL A

LIVE Aromatherapy and the addition of healing fragrances can be used to uplift the

mood of customers who enter your store environment.

Page 19: How To Make Customers Fall In Love With Your Business

FEEL LIK

E A

WIN

NER Adding games, contests, and prize-winning opportunities to your retail offering

are popular strategies for increasing business seasonally.

Page 20: How To Make Customers Fall In Love With Your Business

PO

WER

OF C

HO

ICE Many salad bars and delis have flexible menus which allow customers to

design and choose what they want to eat.

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Take Your Business Deeper

Do more than simply presenting your product or service.

Align your business operation to how your customer’s truly feel about having their needs met.

Page 22: How To Make Customers Fall In Love With Your Business

Take Your Business Deeper

Delight them, anticipate what drives their happiness, exceed their expectations

Watch cursory glances transform to intense admiration

Page 23: How To Make Customers Fall In Love With Your Business

Did You Know That...

Research shows that when businesses blend memorable experiences with their operational requirements and normal service-provider behaviours, there is:

Page 24: How To Make Customers Fall In Love With Your Business

Did You Know That...

Research shows that when businesses blend memorable experiences with operational requirements and normal service-provider behaviours, there is:

1. Increased Customer Loyalty

Page 25: How To Make Customers Fall In Love With Your Business

Did You Know That...

Research shows that when businesses blend memorable experiences with operational requirements and normal service-provider behaviours, there is:

1. Increased Customer Loyalty2. Increased Customer Spending

Page 26: How To Make Customers Fall In Love With Your Business

Did You Know That...

Research shows that when businesses blend memorable experiences with operational requirements and normal service-provider behaviours, there is:

1. Increased Customer Loyalty2. Increased Customer Spending3. A willingness to pay higher prices for

goods and services

Page 27: How To Make Customers Fall In Love With Your Business

Did You Know That...

Research shows that when businesses blend memorable experiences with operational requirements and normal service-provider behaviours, there is:

1. Increased Customer Loyalty2. Increased Customer Spending3. A willingness to pay higher prices for

goods and services4. Word-of-mouth marketing and regular

new business

Page 28: How To Make Customers Fall In Love With Your Business

Our Consultation Process

Re-imagine

Research

RedefineRe-position

Re-launch

Page 29: How To Make Customers Fall In Love With Your Business

Re-Imagine

Develop a clear vision Adapt the vision into a cohesive theme

which enhances your model Envision the ideal shopping experience

for your customers Distinguish your shopping experience

within its market Evaluation of key activities, channels

etc.

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Research Is your concept feasible and valuable in

today’s market? Defining your target market and the best

ways to connect with them Knowing the needs and desires of your

target market Ways of streamlining your operating costs Best strategies for market penetration

and developing sales channels

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Redefine

We submit to you a comprehensive outline of the proposed solutions which would work best for your business.

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Re-Position

Eliminate negatives and distractions Re-branding Experiential Product and Service

Upgrades Enhancement of Social Exchanges Training and re-assignment of labour for

greatest efficiency Design Effective Marketing Campaigns Retail Atmospherics and Design Upgrades

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Re-launch

Implementation of the proposed strategy

Employee training Collect initial customer feedback for

final adjustments

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Ask About Our Services

Full Business Model Transplant Social Media Management Copy Writing and Guest Blogging New Product Launches

Page 35: How To Make Customers Fall In Love With Your Business

Contact Information

Simmone Thorpe Fully In Love Experiential Marketing

Solutions Email: [email protected] Website: http://fullyinlove.com