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London • 10–13 February 2014 • #SESLON @SESConf The Rapidly Changing Face of Google Alan Coleman & Brendan Almack Wolfgang Digital

The Rapidly Changing Face of Google

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Google is updating all the time. All its updates have one goal, that is, to make the users search experience as enjoyable and rewarding as possible. In this presentation (which we did for SES London), we talk through a number of Google changes from the last year, and make some bold predictions for the future.

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Page 1: The Rapidly Changing Face of Google

London • 10–13 February 2014 • #SESLON @SESConf

The Rapidly Changing Face of GoogleAlan Coleman &Brendan AlmackWolfgang Digital

Page 2: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Alan Coleman, CEOBrendan Almack, Digital Marketer

Page 3: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

What Makes An Awesome Digital Marketer?

1. Being First2. Being Smartest

Page 4: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

How Many AdWords Updates in Q4 2013?

Page 5: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

AdWords Updates Q4 2013

1. Estimated Total Conversions2. ROAS bidding3. Google Shopping Goes Local4. Mobile PLA Improvements5. Improved Location Targeting for

Int. Searches6. New Google Shopping Campaigns7. Ad Rank Improvements8. Search Network with Display

Select9. Google Shopping in 8 New

Countries

10. Adwords T&C’s Change11. Calls as Conversions12. New Opportunities Tab13. Google Shopping Images

Upgrade14. Google Trusted Stores

Expands15. Google Partners Goes Global16. AdWords Video:Earned

Actions17. Active Views on Display18. Engagement Ads

Page 6: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Change is a Digital Marketer’s Best Friend

Page 7: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Or Worst Enemy…

Page 8: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Remarketing CTRs Over Time

Page 9: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Product Listing Ads CPCs Over Time

Page 10: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

How Important is Search

Page 11: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Europeans Love Search

Page 12: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 13: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

>10% Market Share

Page 14: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 15: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 17: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 18: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 19: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

“Lob some more pictures on there lads!”

Page 20: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 21: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

3M Study

We Process Images 60,000 x Faster than Text

Page 22: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 23: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

“The perfect search engine would understand exactly what you mean and give back exactly what you want”

Larry Page

Page 24: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Google Mantra

“Fast Is Better Than Slow”

Page 25: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Paradigm Shift

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

A Picture is worth 1,000 words......and lots of revenue

Page 29: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Product Listing Ads

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Not A Level Playing Field

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Back in the Game

PLA Campaign Conversion Rate = +130%

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@WolfgangDigital

To America...

Page 35: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Text Ad Phenomenon

• Text Ad CTR (While PLAs Live) = 3.1%

• Text Ad CTR (PLAs Paused) = 1.6%

?

Page 36: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

What the CPC?

+30% in CPC

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Source: 1. Adobe 2. Marin Software

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

I’m Not Scared

Page 39: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

It Comes Down To…

Price Competitiveness Product Image

The Product Data Feed

Page 40: The Rapidly Changing Face of Google

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@WolfgangDigital

Start Labelling

Price Buckets Profit Margin Buckets Sale Items

Page 41: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Great User Experience

Great Customer Experience

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Great Customer Experience

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Image Ad Extensions

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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@WolfgangDigital

Our Experience• Available to e-commerce & service providers• Precious ad real estate • Impact on CTR (+40%)• User is closer to taking action

Page 49: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Remember Organic Results?

Page 50: The Rapidly Changing Face of Google

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@WolfgangDigital

50%

50%

Page 51: The Rapidly Changing Face of Google

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@WolfgangDigital

20%

80%

Page 52: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Source: notprovidedcount.com

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Old School SEO

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@WolfgangDigital

Technological Singularity

Page 56: The Rapidly Changing Face of Google

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@WolfgangDigital

Getting Onboard with Google

Page 57: The Rapidly Changing Face of Google

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@WolfgangDigital

Eric Schmidt, Google Executive Chairman

“The internet is a cesspool of lies and misinformation”

Page 58: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Eric Schmidt, Google Executive Chairman

“Within search results, information tied to verified online profiles will be ranked higher than content without such verification.”

“The true cost of staying anonymous, then, might be irrelevance.”

Page 59: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Google Authorship

Page 60: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Click Through Rate150% lift

Page 61: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

The Future of Keywords

1. Dynamic Search Ads2. Product Listing Ads3. Other Feed Based Ads4. Hummingbird5. The “Thesaurus” Patent

Page 62: The Rapidly Changing Face of Google

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@WolfgangDigital

Noteworthy Also-Rans

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

What Do The World’s Hottest Internet Properties have in Common?

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@WolfgangDigital

Personalisation

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@WolfgangDigital

Traditional v Digital Marketing Mindset

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@WolfgangDigital

Personalisation: Enhanced Campaigns

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Enhanced CampaignsSmelt Funny

Page 68: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

New Google Influencing Factor

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Personalisation: Remarketing Lists for Search Ads

Remarketing lists for search ads allow you tailor your keyword bids and ad text for your highest value prospects — people who have visited your website in the past.

Page 70: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Remarketing Lists for Search Ads: A Smart Use

Page 71: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

This Is Semantic Search

Semantic Search = Personalised Search Results

Page 72: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

Page 73: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

What Next For Search

Page 75: The Rapidly Changing Face of Google

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@WolfgangDigital

Prediction 1:Video Ad Extensions

Page 76: The Rapidly Changing Face of Google

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@WolfgangDigital

Prediction 2:Personalised Search Experience

“The future of search is dictated by the devices people use to access search and how search uses those devices to learn about people”.

Amit Singhal, Google VP. SXSW Interactive 2013

Page 77: The Rapidly Changing Face of Google

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@WolfgangDigital

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@WolfgangDigital

Life Patterns

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@WolfgangDigital

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@WolfgangDigital

Prediction 2:“Google Clairvoyant”

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@WolfgangDigital

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@WolfgangDigital

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@WolfgangDigital

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@WolfgangDigital

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@WolfgangDigital

Page 86: The Rapidly Changing Face of Google

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@WolfgangDigital

Actionable Insights1. Use PLAs, Image Extensions & Google Authorship to improve

campaign impact.2. Outsmart your competition with Product Feed Labels.3. Get ready for Video ad extensions.4. Move resources from SEO to PPC.5. Put a search box on your homepage for greater keyword

visibility.6. Granular advertising = Personalised communications7. Use RLSA to manage your Impression Share8. Familiarise yourself with Google Now.

Page 87: The Rapidly Changing Face of Google

London | 10–13 February 2014 | #SESLON | @SESConf

@WolfgangDigital

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