Roadio Quick Start Guides

How to make changes to

lesson bookings

Use Roadio to make changes to

lesson bookings and inform your pupils instantly

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•  Make changes to lesson bookings and inform your pupils

•  Receive and confirm requests for booking changes from your pupils

Welcome To access the booking you want change, tap on the Lessons menu

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This displays your booked lessons

This displays your booked lessons

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Next, tap on the lesson you want to make changes to

Let’s pick Leo’s lesson

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You can now see the lesson details

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You can now see the lesson details

Scroll all the way down

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Here you will see the Reschedule button

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Reschedule allows you to change date, time or location of the lesson

10  Tap here

Tap on New Time to change the time of the lesson

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Now you can pick a new date and time for the lesson

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Scroll through here to select your new date and time

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(You can’t select the date here. This section displays the date & time you have picked below)

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Tap Select when you’re finished scrolling

Great! You have just changed your booking time and date The proposed new time/date now appears here

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If you want to change pickup location tap New Location

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This displays your pupil’s saved pickup locations

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Tap Add to add a new location

Type in the pickup address in the search box

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Type in the pickup address in the search box Then tap Search to locate the address

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Finally, tap Done to save the location

The location is now saved as one of Leo’s locations

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Just tap on the location you want to select

The proposed new location now appears here

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Tap Done to finish rescheduling the booking

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You can now see your proposed changes when you tap on the lesson

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(This is what your pupil sees) Leo instantly receives an email and a notification informing him of the lesson changes

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Leo also sees your proposed lesson changes in his app

Dave Jones

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He can now accept your changes from his app

Dave Jones

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Or instead he can propose a different time or place

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You will receive a pop up notification like this as soon as Leo confirms or reschedules the changes you made to the booking

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Now when you tap on the lesson, you will see Pupil Confirmed marked as green

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Now when you tap on the lesson, you will see Pupil Confirmed marked as green Your pupil has seen and confirmed the changes

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Similarly, your pupil can send you a request to make changes to a booking

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Just tap Confirm to accept the changes requested by your pupil

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Or if you don’t wish to accept the changes scroll down to reschedule the lesson again

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Tap here to reschedule again

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(This is what your pupil sees) Your pupil will receive your confirmation or proposed changes as an email and a notification

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That’s it! You now know how to make changes to lesson bookings using Roadio Take a look at our Roadio support library for more how-to’s

For more guides and more information visit:

Roadio support library

Or email support@roadio.com

www.roadio.com