Sandra Marques, FENACERCI

Ageing with Quality

Needs of Clients and Professionals

Sandra Marques, FENACERCI

Project Ageing with Quality

Starting Point The project Quality of life Reality check Old, me?

Sandra Marques, FENACERCI

Project Ageing with Quality

Who are our “old” clients?How do our clients “see” the ageing

process they are going through?What do our clients want?

Sandra Marques, FENACERCI

Project Ageing with Quality

Who are our professionals? Main problems/concerns of our

professionals What strategies they use? Training modules for professionals (215

hours)

Sandra Marques, FENACERCI

Project Ageing with Quality

What do we need to do?

Sandra Marques, FENACERCI