Communication is the sum of all things one person does when

he wants to create understanding in the mind of another. It

involves systematic and continuous process of telling, listening

and understanding.

: Louis Allen

Communication is transfer of information from the sender to the receiver with the information being understood by the receiver.

: Harold Koontz and Heniz Weihrich

Communication is a process by which people create and

share information with one another in order to reach common

understanding.

: Rogers

Sender means person who conveys his thoughts or ideas to

the receiver. The sender represents source of communication.

It is the content of ideas, feelings, suggestions,

order etc., intended to be communicated.

It is the process of converting the message into

communication symbols such as words, pictures,

gestures etc.

It is the path though which encoded message is transmitted

to receiver. The channel may be in written form, face to face, phone call, internet etc.

It is the process of converting encoded

symbols of the sender.

The person who receives communication of

the sender.

It includes all those actions of receiver

indicating that he has received and

understood message of sender.

Noise means some obstruction or hindrance to

communication. This hindrance may be caused to

sender, message or receiver.

Ambiguous symbols that lead to faulty encoding.

A poor telephone connection.

An inattentive receiver.

Faulty decoding

poor understanding of message.

Gestures and postures that may distort the

message.

Clarify the ideas before communication

Communicate according to the needs of receiver

Consult others before communicating

Be aware of languages, tone and content of message

Convey things of help and value to listeners

Ensure proper feedback

Be a good listener

“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus

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