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Building and
Managing a
European
Recruitment Team
Over 20 years in developing and implementing HR business strategies
Fellow of the Chartered Institute of Personnel & Development (CIPD)
European Mentoring & Coaching Council (EMCC) Practitioner
Experience covering Africa, Australia, Central Eastern Europe, Middle East,
Western Europe, South America
Eoin Hanley
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Negotiation skills Executive coaching Talent development
Advanced sales Team based coaching Recruitment strategies
Influencing skills Career coaching Testing solutions
Communication &
presentation skills
Project design &
management (HR)
Action based learning Onboarding programs
Management foundation Competency frameworks
Recruiter & hiring manager
interviewing skills
Employee value propositions
Advanced recruiter &
recruitment mgt. skills
Reduction of staff attrition
CIPD certification Recruitment gamification
Coaching practitioner
certification
Strategic workforce planning
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Uzbekistan
Estonia
Latvia
Lithuania
Moldova
Romania
Bulgaria
Hungary
Czech Republic
SloveniaKyrgyzstan
Azerbaijan
Croatia
Bosnia
Macedonia
Poland
Georgia
Albania
MontenegroArmenia
Turkmenistan
Mongolia
Kosovo
Belarus
Russia
UkraineKazakhstan
Slovakia
Serbia
Tajikistan
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1998 1996-01
2004-08
2014-..
(2001-02)
2012-13(2009-11)
2020…
Development of HR in the CEE Region
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1998 1996
2004
2014
2001
20122009
2020…
Personnel
Personnel
/HR
Agency
Growth
Concept
of HR
New HR
Development of HR in the CEE Region
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1998 1996
2004
2014
2001
20122009
2020
Personnel
Personnel
/HR
Agency
Growth
Concept
of HR
New HR
Development of HR in the CEE Region
CEE Personnel 1990’s to 2011Focus on technical criteria
Formal Structures (formal language/tenure)
Task focused selection (bums on seats)
Contract & Pay enforcement
Drop in the ocean HR attempts
Sounds like: No, Not possible, We don’t do
that here, We already do that, do as I say,
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1998 1996
2004
2014
2001
20122009
2020
Personnel
Personnel
/HR
Agency
Growth
Concept
of HR
New HR
Development of HR in the CEE Region
Concept of HR 2004 to 2009Focus on recruitment
More drops in the ocean
More expressive than Personnel
war for talent, CEE still a growth region
Sounds like: I think..., I know someone..., We
believe..., Best in class...,not important, do as
I say.
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1998 1996
2004
2014
2001
20122009
2020
Personnel
Personnel
/HR
Agency
Growth
Concept
of HR
New HR
Development of HR in the CEE Region
New HR 2015 to todayPersonnel dept. relegated to a sub dept.
More specialists roles,
senior peer group that are paid more
Even more drops in the ocean
War for talent linked to Key Talent and Brand
Sounds like: How can we? who can show
us? That’s interesting? how do we rate?
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Specialist roles still not visible and where they exist they are often without budget accountability
Lack of system use and understanding around KPIs
Recruitment still often embedded in HR (Personnel)
Recruitment seen as the place to start your career before moving into HR
Poor training around new tools (social media)
A lack of understanding that “information is power”
Dots are still not being connected (recruitment, onboarding, induction, training, talent development)
Development plans still not equating to new JDs
Discrimination and lack of diversity is a major issue
Areas still to be Tackled in CEE
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CEE countries not fixed on one industry sector
Education still linked to technical skills (+ -)
Gen development means culture is changing fast
and naysayers are gradually being called out
(internally & externally)
Unemployment decreasing, competition increasing
Salaries remain competitive for savings to be made
Middle market continues to grow
Cost of doing business is low, stable with good returns
Mobility/travel/Gen. helping fuel a culture shift
Starting to see social causes appear in resumes
Growth Factors contributing to Success in CEE
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Understand that they are still young democracies
Many countries resisted not though violence or confrontation (culture/sport/friendship/family)
Find as many dots as you can in the work they do
Understand they don’t know what they don’t know
Change the word “But” for “And”
Monitor detail/KPIs and explain reasons why, empowering them
Share your knowledge openly and unpretentiously
Appreciate that as an outsider, real openness needs to be earned and can easily be lost
Personal tips for success in CEE
