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WWW.NESGLOBALTALENT.COM
ASSIGNMENTSUPPORT
NES Global Talent is proud to support over 10,000 candidates globally, helping them to find a role to suit their career goals – whether it be on a permanent or contract basis, we can support you in your job search.
With over 45 offices across the world we place candidates on some of the world's most exciting engineering projects - across the Oil and Gas, Power, Construction and Infrastructure, Life Sciences, Manufacturing and IT sectors worldwide.
ASSIGNMENTSUPPORT
I just wanted to take a few moments to thank everybody who has been involved with me to date. I can honestly tell you that the professionalism and personal care from all has been astounding. I have never experienced this previously.
NES is clearly head and shoulder above the rest.
Best and fondest regards,Brent
““
Our service goes beyond traditional recruitment; we realise that relocating for a role can be daunting so we guarantee to support our candidates throughout this mobilisation process, during their assignment and beyond.
This means that we handle every logistical hurdle necessary to ensure you and your family has the support you need, regardless of where in the world you are. This is made possible through NES Global Talent’s physical office locations which are staffed by local consultants.
Our approach ensures that we operate in the same time zone, communicate in the local language and develop a true understanding of local culture and practices.
We currently manage a total of 12,000 separate mobilisations annually, providing peace of mind that you are in safe hands.
GLOBAL REACH//LOCAL SUPPORT
WWW.NESGLOBALTALENT.COM
ACCOMMODATION SERVICES
Organising accommodation can be one of the biggest challenges when moving abroad.
Whether you are about to start a new assignment or are moving for a permanent role, issues with accommodation can cause unhappiness, unreliability and in turn damage your productivity.
Which is why we offer to find short term accommodation for candidates when they arrive at their new destination. We have agreements in place with hotels and landlords at all of our projects and client sites around the world so we negotiate the best deals available.
We also support you in your search for long term accommodation, taking you to view properties and arranging cost effective leases with local landlords. We know that not every candidate requires the same type of accommodation. Whether you’re moving alone or with your family, we will establish your requirements and find an accommodation solution to match.
ACCOMMODATIONSERVICES
Our client’s challengeThe client was seeking the support of a company with proven experience of looking after contractors in the country and dealing with local partners to offer all necessary services.
Our solution
We took on a two year lease for a block of apartments on behalf of our client. Using our mobilisation and repatriation solution, we shipped many of the candidates’ personal belongings including furniture, luggage, and in one instance, a pet dog to their new home.
Additionally we also hired security and maintenance personnel as well as a maid to service the accommodation. We also provided full furnishing, internet access and home comforts such as satellite television and phone lines.
The outcome
Our client was safe in the knowledge that the contractors had the practical support to get themselves set up in country and be able to go to work in their new location in no time at all.
CASE STUDY//ACCOMMODATION SERVICES
WWW.NESGLOBALTALENT.COM
COMPLIANCE SERVICES
Whether in your home country or overseas – we have a number of insurance programmes in place to support contractors, including employers’ liability, workers compensation, general liability and third party liability programmes to cover for things like injury, death, damage to property and injury to other individuals.
In the UK, we have a programme in place to help
our contractors purchase essential business
insurances through a Professional Liability Plan
(PLP), easily and at a competitive price.
Please discuss with your local consultant to find
out what insurances will be applicable for your
assignment.
COMPLIANCE// INSURANCES
When you have found a new job overseas, often the last thing on your mind are your tax implications.
We support our contractors by making professional financial information readily available wherever in the world they are.
Whether they are in Angola, Papua New Guinea or Norway, we know how to stay compliant and tax efficient.
As part of our strategy to deliver added value, we have teamed up with our global financial advisor, Deloitte.
They provide free access to a new business information on a range of tax and business issues through detailed reports for 50 countries and synopsis reports for a further 100 countries.
Their business guides and snapshots also look at current issues and trends on tax legislative, regulatory and judicial developments.
COMPLIANCE//TAX REQUIREMENTS
NES Global Talent has partnered with leading employment tax specialists – John Hill & Associates who offer our contractors an initial tax consultation to help demystify tax requirements.
This initial tax consultation is completely free and is designed to help you clarify any issues you might have or to ask any tax related questions, you may have around…
• Employment taxes & PAYE/NIC investigations• IR35 and MSC legislation• Tax dispute resolution & management of
HMRC enquiries• Income tax & capital gains tax mitigation
COMPLIANCE// UK TAX ADVICE
TO ARRANGE AN APPOINTMENT CALL 01704-870-148 OR EMAIL [email protected]
WWW.NESGLOBALTALENT.COM
HEALTH MATTERS
A new job should offer huge opportunity and minimal risk.The health of our candidates is of paramount importance to us and we take great pride in placing the welfare of our talented professionals at the heart of everything we do.
We have industry leading medical insurances and evacuation assistance measures in place - giving you peace of mind when you're on assignment overseas.
NES Examples• In November 2013 a contractor with NES Global
Talent was evacuated from Iraq at a cost of £37,247 which was paid by our policy. This was not pre-authorised. Many competitors would have only paid 50% of the cost.
• Early in 2014 an NES Global Talent Contractor was evacuated from China to Hong Kong to receive vital treatment but very sadly passed away some weeks later. During this sad time his daughter was flown out to join him and stayed in HK for 2 weeks. All the travel and hotel costs were paid by our insurer.
HEALTH MATTERS
Our candidate’s challenge
Our contractor, a Malaysian national, suffered a detached retina as a result of a non-work related accident while on assignment in Nigeria.
He required urgent assistance if he was to regain his vision.
Our solution
With the support of our global medical partners, we flew our contractor to London, the nearest medical center of excellence, on a doctor-escorted plane, where he was able to attend a specialist eye hospital.
We also arranged for our contractor’s wife and immediate family to fly out from Malaysia to London to be with him while he was having his operation and was recovering.
The outcome
With his family around him, our contractor underwent an operation to reattach his retina and made a full recovery in London, completely regaining his vision.
CASE STUDY//HEALTH MATTERS
WWW.NESGLOBALTALENT.COM
IN-COUNTRYORIENTATION
Travelling to a new assignment in an unfamiliar country can be a daunting process, but with offices in 45 countries our recruitment consultants are on hand to give candidates all the help they need.
We help candidates settle in to new locations, offering support services such as pre-mobilisation information, meeting them at the airport on arrival and helping with the local language. In areas of risk we work with our global network of approved partners to provide all the information and support needed to ensure contractors keep safe during their time in country. Where necessary, we transport people in armoured vehicles and provide familiarisation tours to enhance the security profile.
IN-COUNTRYORIENTATION
We can assist with navigating through the many personal administrative tasks required of an expatriate abroad.
Just some of the ways in which we support our contractors with this service include arranging social security registrations, local driving licences, mortgage assistance, local IT support, language translation or finding work for a spouse.
We will also ensure that candidates are comfortable in their new location by providing all the home comforts they’re used to. This includes help decorating a new property, registering with local sports
and leisure facilities, securing home delivered shopping services and even sending flowers back home.
Our in country orientation services are designed to ensure that candidates are ready and happy to start work on the agreed date.
IN-COUNTRYORIENTATION
Our candidate’s challenge
Our candidate, an American national, had been offered a long term contract vacancy working in Lagos, Nigeria. However, he was uncertain about the location, expressing concern about relocating with his family to such an unfamiliar area.
Our solution
Prior to accepting the job and being mobilised, one of our Nigerian consultants was in touch with the candidate to discuss the benefits and drawbacks to life in Nigeria. He also agreed to help our candidate secure places at the local international school for his children and sent information on the best areas to live in.
The outcome
After lengthy discussions and advice about the area and potential lifestyle change, our candidate decided to accept the position and relocate with his family to Lagos.
As well as arranging full mobilisation, we were there to meet him and his family at the airport, transporting them to their new accommodation. When they were ready, we also provided a guided tour of the local area including the children’s new school, local amenities and potential areas for long term accommodation.
CASE STUDY//IN-COUNTRY ORIENTATION
WWW.NESGLOBALTALENT.COM
MOBILISATION AND REPATRIATION
To date, we have mobilised over 69 different nationalities across 73 different countries. A total of 12,000 separate mobilisations annually.
Our comprehensive mobilisation service provides candidates with all the relevant transport, paperwork and accommodation information needed to ensure a smooth transition to a new working location.
How we support you:
We are here to advise you on what you need to do prior to mobilisation, and we can share our knowledge of other geographies and different cultures, in order to make the transition into your new location a seamless one.
We’ll also help you to manage any difficult situations when you arrive in a new country, so that you feel confident and happy to start work, on the agreed date.
MOBILISATION ANDREPATRIATION
Our candidate’s challengeAfter living and working in Indonesia for 20 years and recently getting married and having two young children, our candidate was looking to return home to the UK. He was looking for a suitable role which matched both his skillset and the needs of his family, making sure the position was located near to appropriate schooling for his children.
Our solutionOur candidate worked exclusively with us to find a permanent staffing role. We found him several suitable jobs in various locations that matched his needs, including Greater London and Aberdeen.
We also offered him and his family a full repatriation service including securing him and his wife the documents they required to return to the UK. We secured passports for his two young children, booked flights and once he had decided upon Aberdeen as a location, we arranged a short term accommodation lease and suggested the best local schools and nurseries.
The outcomeOur candidate made a stress free and efficient transfer back to the UK with his family and is now working as a General Manager Operations in Aberdeen.
CASE STUDY//MOBILISATION AND REPATRIATION
WWW.NESGLOBALTALENT.COM
PAYROLLSERVICES
Better service... guaranteed
We have the best systems, staff and record of any payrolling team in our industry and as testament to this have recently been reaccredited by the prestigious Payroll Quality Partnership. We are so confident in our team that we have even introduced service guarantees to give you peace of mind when you’re working with NES Global Talent.
PAYROLLSERVICES
Payroll guarantee for contractors
We all do our best to avoid them, but mistakes are can sometimes happen and we know how inconvenient this is if it happens with your pay. Through our payroll guarantee, you will be paid correctly – first time, every time.
It covers you for:
- Late payments- Incorrect amounts- Incorrect currencies
If we make a mistake with your pay, you’ll receive 100 USD compensation per day, (1) (or the equivalent in your currency) – from the day after you have formally notified us by submitting an online ‘Payroll Guarantee Form’ until the day it is rectified by us.
All you need to do is:
• Make sure you submit your timesheets in on time
• Retain confirmation your sent fax/email submission
• Send your timesheets to the right fax number or email address(2)
If you think that you are entitled to make a claim, fill out our payroll guarantee form.
PAYROLLSERVICES
(1) Subject to the Payroll Guarantee Offer Terms and Conditions (2) The correct fax numbers and email address is included in your Payroll Pack.
WWW.NESGLOBALTALENT.COM
SAFETY AND SECURITY
International engineering and technical jobs can be based in challenging environments, which can cause a degree of stress and worry for our contractors and their families.
The safety of our contractors is paramount, which is why we aim to provide the best you can get in safety and support. We go beyond just simple recruitment.
24 hours - 365 days a year
We have a partnership with Control Risks. A leading, independent global risk consultancy with a network of government, police, NGO's, banking, media and law specialists across all continents. Through Control Risks, we offer all our candidates a helpline that is activated 24 hours a day, 365 days a year.
You can call them for:- Travel advice- Pre-mobilisation advice- Any security concerns you may have- Advice on “areas to avoid”
This service is multilingual and in the event that an incident occurs, we have access to real-time information and world class response teams who can rapidly remove you from dangerous situations.
Helpline Number: +44 (0)20 7939 8674
We also work with City Brief, an online security information portal, providing independent analyses of the latest political, security and travel developments in over 300 cities worldwide.
SAFETY AND SECURITY
Partners on the groundSometimes things don’t go to plan. But with more than 45 offices in 28 countries, we are never far from the contractors that we represent. In cases of emergency we are there and have partners on the ground to assist with sorting out any crises.
To ensure we fully understand the requirements and implications of all the areas our candidates work in, we attend the same training as them, partaking in hostile environmental awareness training and crisis management scenarios.
SAFETY AND SECURITY
Our contractor’s challenge
We had several contractors working on a Libyan project, however, during the course of their assignment a widespread protest against the national government broke out. Soon the protests became violent, putting contractors and their families in potential danger.
Our solution
Such was our knowledge of the developing situation that we put together an individual security plan for each of our contractors and their families.
We assessed the situation, kept the contractors fully informed via text, email and phone calls and were in continuous contact with our local security partners.
The outcome
We recognised that events were deteriorating rapidly and through prompt action we evacuated all of our contractors and their families from the country. This was completed a full 24 hours before Western governments issued evacuation notices that initiated panicked scenes, ensuring our contractors were safely evacuated before the rush.
CASE STUDY//SAFETY AND SECURITY
WWW.NESGLOBALTALENT.COM
TRAVEL SERVICES
Recruiting and mobilising individuals and teams across the world requires planning and organisation. Whether travelling between projects, countries, or transiting offshore, our travel services team are on hand to deal with all your travel requirements.
We’re experienced at arranging even the most
complicated journeys. As well as booking flights,
we also arrange any local transportation that you
require, from hiring cars, booking train tickets
and organising taxis on your behalf.
Our team will guarantee to arrange the travel
needed to get you to your new destination on
time and within budget.
How we support you:
We keep in touch with our candidates throughout
the recruitment process, ensuring they’re fully
aware of what flights you need to catch, what
they need to bring, and what the arrangements
are for local transportation.
With our dedicated in-house support team we cut
out the middle man and get the best deals on
transport and accommodation. We take over all
the hassle of logistics and manage the entire
process ourselves.
Our experienced team will have candidates
where they need to be, in good time, to start their
new role fully focused on the job at hand.
TRAVELSERVICES
Our client’s challenge
Our client, a global oil company, had completed an offshore project in Angola and needed to repatriate the project staff back to the UK.
However, the flight that many of the contractors were scheduled on had been cancelled, leaving them stranded with no travel arrangements and no accommodation. The contractors were anxious to return home so we stepped in to help.
Our solution
Our specialist travel team in the UK took on the challenge of making alternative arrangements on behalf of the contractors.
Once we had the contractors on mainland Angola, we sourced and booked a good quality local hotel
where they could stay and relax while we arranged their repatriation. During this time, our travel team contacted several airlines and were able to secure enough spaces on upcoming flights back to the UK to be able to transport all staff.
The outcome
Following their night in the hotel, all contractors
were able to return back to the UK the next day,
suffering a delay of less than 24 hours, a result
which wouldn't have been possible if we hadn't
taken up the challenge.
CASE STUDY//TRAVEL SERVICES
WWW.NESGLOBALTALENT.COM
VISA AND WORK PERMITS
Finding jobs abroad can be an exciting prospect: new challenges, new possibilities and new opportunities to accelerate your career.
For well-qualified engineers, it’s likely – especially if you’re seeking oil and gas jobs overseas – that you’ll discover great opportunities to match your skill set, but then you’ll need to obtain the correct work permit or visa before you can start working legally.
With offices throughout the globe, our specialist visa team can help to mobilise our candidates anywhere in the world.
Whether you are a British national seeking oil and gas jobs in Saudi Arabia, a French national seeking subsea engineering jobs in Nigeria or a Filipino national looking for offshore engineering work in the Middle East, our team can help with all the paperwork, making the process of applying for and obtaining visas run smoothly for you.
We have strong working relationships with foreign embassies around the world, giving us the contacts, resources and know-how to guarantee you will be ready to work wherever and whenever you are needed.
VISA AND WORK PERMITS
Mobilisation and RepatriationOur comprehensive mobilisation service provides candidates with all the relevant transport, paperwork and accommodation information needed to ensure a smooth transition to a new working location.
Visas and Work PermitsOur expert teams are here to help with the paperwork and make the process as smooth as possible.
Health MattersWe have industry leading medical insurances and evacuation processes in place.
Payroll ServicesThrough our payroll guarantee we guarantee to pay our candidates correctly first time, every time.
MOBILISATIONSUPPORT
Accommodation servicesWe have agreements in place with hotels and landlords at all of our projects sites and can negotiate the best deals available.
Compliance servicesWe have a number of insurance programmes in place to support you, covering things like injury (to yourself or others), death and damage to property.
Safety and SecurityWe have a partnership with Control Risks and offer our candidates a 24/7 helpline.
In-country OrientationOur recruitment consultants are on hand with local knowledge to help candidates become accustomed to their new surroundings.
Travel ServicesFrom arranging flights to booking taxi transfers, our team on are hand to handle all travel needs.
MOBILISATIONSUPPORT
