[Warm Gun 2014] PatientsLikeMe >> Kim Goodwin, "You’re Hired! Strategies for Finding the Perfect Fit"

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Kim Goodwin VP of UX, PatientsLikeMe @kimgoodwin

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  • 1. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 @kimgoodwin Warm Gun 2014 5 lessons for finding the perfect fit

2. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 2 3. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 3 avoid the wrong choice dont miss the right opportunity 4. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 4 5 Lessons 5. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 5 1 Hire with a long-term growth plan in mind. 6. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 6 Small teams need generalists 7. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 7 Big teams can use specialists Corkscrew CC-By Alex May 8. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 8 % grow % buy 9. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 9 Senior project lead Mid-level Junior 10. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 10 2 Understand the market. 11. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 11 Hiring managers expect this: #ofpeople level of expertise 12. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 12 But its probably more like this: #ofpeople level of expertise 13. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 13 14. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 14 #ofpeople level of expertise Skilled specialists, generalists, and team leads 15. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 15 #ofpeople level of expertise Spotty or developing skills 16. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 16 Experience does not equal expertise 17. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 17 Likely value of 5 years: 100% small team or startup 100% mid-to-large design consultancy 60% consultancy & 40% in-house 18. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 18 19. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 19 20. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 20 21. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 21 It takes craft to assess craft 22. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 22 Ask Be honest Trade 23. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 23 HCI vs. design Academic program strengths & weaknesses Also: education matters 24. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 24 3 Make 2 lists before you post the job. 25. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 25 User Experience (UX) designers connect people with products & services in meaningful, enduring ways. Formal education & experience in visual, interactive, UX or industrial design Proven foundation in industry standard design processes, methods, & tools Proven innovative vision supported by a disciplined attention to detail Demonstrated written & verbal interaction skills Knowledge of HTML and CSS Experience working in an Agile environment Visual design experience, particularly in layout and information design 26. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 26 1 responsibilities 2 skills needed 3 job posting 27. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 27 1 responsibilities 2 skills needed 3 job posting set job expectations evaluate candidates excite candidates 28. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 28 skills needed NOT experience with your: - Product - Design problem - Design tools - Development tools 29. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 29 - User research - Problem definition - Service & system design - Interaction design - Information architecture - Visual design - Content strategy - Usability testing - Listening - Communication - Collaboration - Negotiation What skills? 30. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 30 More granular = easier to assess 31. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 31 - Knows what to ask stakeholders & users - Synthesizes multiple perspectives - Clearly & concisely identifies core issues - Brings others along in the thought process - Negotiates agreement to proceed Problem definition skills 32. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 32 Knows basic concepts Can do with coaching Can do very well solo Can teach others Skill 1 Skill 2 Skill 3 Skill 4 Skill 5 Define what level you need 33. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 33 Similar-to-me effect 34. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 34 4 Focus the evaluation process on the skills you need. 35. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 35 Portfolios & CVs are mostly bozo filters, not proof 36. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 36 Beware the aesthetic usability effect 37. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 37 Beware seductive pixels & sticky notes 38. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 38 More: - Goals - Process - Role - Results - Lessons 39. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 39 Interviewing 40. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 40 Tell me about a time when... 41. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 41 Show me 42. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 42 Conversation, not interrogation 43. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 43 Look for actions, not just words 44. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 44 5 Be real to close the right deal. 45. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 45 Remember to say Im excited about you 46. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 46 47. Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 2014 47 Thanks! Where to find me: My book: Designing for the Digital Age Random brain droppings: @KimGoodwin on Twitter Email: [email protected] [email protected]