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Fred Kofman VP of Executive Development
WHAT IS YOUR JOB?
YOUR JOB IS NOT YOUR JOB
“Connect the world’s professionals to make them
more productive and successful.”
LINKEDIN’S MISSION
WHAT WAS YOUR JOB
AGAIN?
DOING YOUR JOB MAY BE HAZARDOUS TO YOUR CAREER!
System Sub-systems
Team Goal
DEFENSE PREVENT
OFFENSE SCORE
5 - 4 0 - 1
1 - 0 4 - 5
Score > Opponent
Company Goal
OPERATIONS SAVE
SALES SELL
5 - 3 3 - 2
3 - 1 5 - 4
Revenues > Costs
Global Incentives
STRENGTH WEAKNESS ONE TEAM FREE RIDERS
Alignment Complexity
Corporation Moral Hazard
Risk Pooling Adverse Selection
Local Incentives STRENGTH WEAKNESS
Excellence Silo Mentality
Focus Myopia
Accountability Sub-optimization
Favorable Selection Risk Bearing
,, ,,
The economic problem of (an organization) is rapid adaptation to changes in its particular circumstances. Then, the ultimate decisions must be left to the people who are familiar with these circumstances, who know directly of the relevant changes and of the resources available to meet them. This problem cannot be solved by first communicating all this knowledge to a central board which then issues its orders. But the "man on the spot" cannot decide solely on the basis of his limited but intimate knowledge of his immediate surroundings. There still remains the problem of communicating to him such further information as he needs to fit his decisions into the whole pattern of changes of the larger (organizational) system.
10% Compliance
90% Commitment
Accomplish the mission with
efficiency and integrity