GETTING RADICALLY CUSTOMER CENTRIC IN RETAILHere are some SXSW sessions – by industry – that you may not want to miss to get smarter about relevance through a customer-first lens.

MARCH 11th12:30 PM - 1:30 PMData Alone Can’t Decode the Fashion Industry To survive, data is not enough. Predicting shopping behaviors is a definite step up, but fashion now depends on a balancing act between artificial intelligence and that of human discovery.

5:00 PM - 6:00 PMWhy E-Commerce Is Finally Ready for Big Spenders As buyers become increasingly comfortable with big purchases sans tactile benefits, macro-consumerism is now one of the biggest trends hitting online shopping.

11SATURDAY

MARCH 12th9:30 AM - 10:30 AMCommunity Comes First: The New Brick & Mortar NormRetailers are no longer selling garments, they are selling community and inspiration – something NIKE and Under Armour know quite a bit about.

3:30 PM - 4:30 PMShop Shi�ing: How Tech Is Changing Commerce Big Tech advancements (including artificial intelligence and virtual/ augmented reality) are poised to completely alter and simplify the way we go about our purchase cycles.

12SUNDAY

Commerce, both on- and offline, is breaking new ground every day thanks to evolving tech and data practices. Here, our leaders highlight the sessions you shouldn’t miss if the future of consumer retail experiences matters to you.

MARCH 13th9:30 AM - 10:30 AMFuture of Retail: The On-Demand, Peer EconomyFrom sharing closets to taking garments for a test drive, shopping options are evolving to cater to the ever-revolutionary Millennial customers and their desire for collaborative consumption.

12:30 PM - 1:30 PMArtificial Intelligence Is the Future of FashionEmerging manufacturing tech will allow fashion and sports brands to be some of the first to prove the social benefits of biometric data and artificial intelligence at scale.

13MONDAY