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Realizing Value Potential with Workforce Management Software
GLOBAL RETAILER SUCCESS STORIES
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Jamie Sommerfeld Manager, WFM &
Merchandise Flow
Jim Highfill Global Staff Planning
Process Leader
Charlie DeWitt Vice President,
Business Development
Exploring Workforce Management Strategies with
OUR PANELISTS
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• Men’s and Women’s fashion
clothing brand
• Over 650 total retail and factory
outlet locations in US and
Canada
• 18 franchise locations across
Latin America and Mexico
• Employs an average of 15,000
employees
• Kronos V8 Workforce Central,
Timekeeping, Attestation, Mobile
and Operations Planner
EXPRESS
Store
Managers Zone Vice
Presidents
Regional
Directors
Regional
Labor Experts
District
Managers
SAMPLES INFO ONLY – UNIQUE WORKPLACE BACKGROUND
Change Management and Training Cascade
Learn the
System
Lead Change
Management Train the
System
Ensure
Execution Objectives
• Focused change management training
• Monthly newsletter sharing rollout updates and tips and tricks
• Regional and District Labor Expert programs
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• World's largest furniture retailer
• 389 stores worldwide and will
have 915 million store visits, 2.1
billion website visits
• Employs 183,000 co-workers
• The IKEA Vision: To create a
better everyday life for the many
people.
• Kronos Workforce Central is
running in 12 countries currently
with 3 countries in project phase
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Global Standards vs Local Flexibility
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The best of both worlds GLOBAL STANDARDS VS LOCAL FLEXIBILITY
STANDARDIZATION
Visibility across
all locations
Single source of truth
Foundation for expansion
LOCALIZATION
Adherence to country-
specific regulations
Local language
Country-specific rules
As companies stake their growth strategies on global expansion and pursuit of new markets, their
ability to forge a human capital strategy and HR capability that is both globally consistent and
locally relevant will be critical to success.