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Hossam Hassan Curriculum Vitae
27 August 2016 1 | P a g e
Hossam Hassan CELLULAR: +20100 3733780 EMAIL: [email protected]
CAREER OBJECTIVE; Consistently evolve, and develop expertise in optimal resource allocation and maximizing returns out of investments. I am looking forward to working with learned and talented professionals and develop a sustained relationship with the colleagues and the company for a long term.
EDUCATION
Literature University (1999)
General Philosophy Department
Alex University, Egypt
LINGUISTIC ABILITIES
Arabic: Mother Tongue
English: Fluent (Reading – Writing – Speaking)
Russian: Fair
ACHIEVEMENTS
� Building up new portfolio for Moevenpick Nile Cruises which lead to enhanced
market share, awareness and consequently exceeded 2010 budgeted figures with
10M.
� Increase year of 2012 Vs 2011 ADR with +10% growths at Maritime Jolie Ville Hotel.
� Conversion Project Manager of Hilton Alexandria Corniche under flagship brand of
Hilton.
� Increase year of 2013 Vs 2012 ADR +11%, 2014 Vs 2013 ADR with +10.5% and 2015
Vs 2014 ADR with +7 % growths at Hilton Alexandria Corniche.
� Drives Rooms & Non-rooms revenue and accordingly exceed 2014 & 2015 budget
with +8M & 4.5M respectively at Hilton Alexandria.
� Exceed expectations in overall rating for 2013, 2014 & 2015 Performance review
� Enrolled in Shine 4D development program for both years 2014 & 2015 to become
Director of Business Development.
� Contribute strongly in developing a concrete business MIX skeleton for Hilton
Corniche which enabled the hotel to ascend Comp Set and ranked first in terms of
RGI in Ahead & gaining position for 2014 & 2015.
� Achieving nomination for Revenue Manager of the year Middle East & Africa 2014,
in recognition for revenue management excellence over 40+ hotels
� Set and implement mid and long term strategies for market share growth and shift
business from competitive set. COMPUTER SKILLS
� Microsoft Word / Excel / Power Point / Outlook 2007
� PRS net systems (NETREZ, HOTEL VOYAGER & SYNXIS)
� Hotel Links under Word Property Management System
� HIS Property Management System
� Landmark Property Management System
� Fidelio PMS Versions 6.20 (24) , 07.13 , 07.14 & V8
� Portal Property Management System
� OnQ Property Management System
� Horizon (Reservation online system used by HRCC) PERSONAL PROFILE
� Dynamic leader & highly skilled team player with excellent communication skills
� Dedicated and knowledgeable professional with outstanding capabilities in
overcoming defined objectives
� Focused and self-motivated leader who will make an immediate contribution to the
operation
� Innovative, highly positive and confident in taking on new challenges
Hossam Hassan Curriculum Vitae
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LEARNING & DEVELOPMENT COURSES
COURSE ACADEMY Introduction to Hotel Revenue Management Cornell University.
Pricing Strategy and Distribution Channels in Hotel Cornell University
Price and Inventory Controls Cornell University
Price Sensitivity and Pricing Decisions Cornell University
Forecasting and Availability Controls in Hotel Cornell University
Segmentation and Price Optimization Cornell University
Displacement and Negotiated Pricing Cornell University
Forecasting and Availability Controls in Hotel Cornell University
Overbooking Practices in Hotel Revenue Management Cornell University.
Non-Traditional Applications of Hotel Revenue Cornell University
U tell by Pegasus partnership program training Rotana
(AHLA) Training as trainer Sonesta
Revenue management training program Sonesta
Executive Revenue Management Moevenpick
E-Marketing & Distribution Program Moevenpick
You as supervisor HMS International
Leadership HMS International
Time Management HMS International
Effective communication HMS International
Regional e-commerce work shop Hilton University
-Customer Focused Selling.
-Pricing.
-Analyze your use of time.
-Delegation Basics.
-Dynamic Decision Making.
-Problem solving and decision making.
-Set goals and prioritize your use of time.
-Generating alternatives in problem solving.
-Working effectively with customer.
-The foundation of creativity and innovation.
-ONQ R&I full functionality
- Saving Energy
- Code of Conduct
- Forecasting Accuracy
- Operational Excellence
- Commercial Focus
-Quote to Win
Hilton University
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PROFESSIONAL EXPERIENCE August 2011 - CURRENT Business Development Manager
Hilton Alexandria Corniche • Responsible of revenue, sales, eCommerce, marketing.
REVENUE MANAGEMENT
� Develop 3-month, 6-month and 12-month strategic action plan
� Preparing annual revenue proposal, and developing budget
� Enhancement of content and imagery on online 3rd parties
� Develop and oversee incentive programs for reservations and front
desk departments
� Orchestrated team selling between Business Development, Pricing,
Revenue Control and Sales to maximize profits and reduce costs
effectively
� Proactively manage inventory for the property to maximize rooms
revenue
� Continually analyze transient booking patterns and recognize trends
and movements
� Prepare month-end critiques and discuss results
� Facilitate discussion on trends, market growth, and selling initiatives
� Initiate 3 month, 6 month and 12 month forecast
� Lead monthly credit meetings, and take necessary actions for
outstanding amounts collection
� Conduct and chair weekly/monthly commercial meetings
� Creation of experience packages with diversity of components, such as
F&B, Spa and sightseeing options
� Prepares all weekly, monthly, 3 month forecast and budget.
� Uses specialist knowledge of the hotels and markets to produce hotel
forecast.
� Driving commercial performance : Drives incremental EBIDA, RevPar
and fair market share performance through :
- Ensure growth in performance of KPIs such as room type
supplements, peak nights and house overbooking.
- Work effectively with Team members, Hotel ( GM, DBD and
revenue team , sales, RDR, Marketing, e commerce to ensure
incremental financial performance,
� Drive hotel fair market share performance, moving hotels into Gaining
quadrants.
SALES � Developing and implementing effective sales strategies to capture
premium revenue and share in coordination with sales department
� Research input relative to competitive activity and marketplace
conditions to influence product development and market share
growth
� Conduct weekly/monthly meetings and conference calls with sales
team to review performance, agreed actions and explore
opportunities
� Tailor MICE packages to leverage demand specifically in need periods
Hossam Hassan Curriculum Vitae
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eCOMMERCE � Full review and quarter update for PPC keywords to enhance SEO
� Partner with 3rd party to deliver multilingual booking engine to
increase conversion from specific source markets on brand website
� Consistent review of brand site content, enhance keywords density,
update meta keywords and optimize text to enhance SEO
� Initiate local eDMs broadcast bookable online
� Develop social media channels, launch competition aiming at user
engagement
MARKETING � Responsible for all aspects of advertising and promotions
� Handling collaterals and ensuring company guidelines are in place
� Developing annual budget with detailed activities
� Perform different activities, such as marketing communications,
collaterals, advertising, promotional activities for both online and
offline channels. Deliver activities effectively within agreed timeframe
and budgets with measureable ROI
� Coordinate and develop with regional marketing manager, innovative
and creative campaigns
� Supporting in house merchandising to maximize sales and revenues
Previous Experience Dates Previous Jobs
October 2009 – July 2011
Director of Revenue & Reservations
Moevenpick Nile Cruisers Egypt (05 *)
M/S Radamis I
M/S Radamis II
M/S Royal Lotus
M/S Royal lily
M/S Prince Abbas
May 2008 – October 2009 Revenue & Reservations Manager
Sonesta Pharaoh Beach Resort
October 2007 – April 2008 Revenue & Reservations Manager
La Résidence des Cascades, Golf Resort & Thalasso Center
February 2007 – September 2007
Central Reservations Manager
Sol y Mar Makadi Marine (04 * Hotel)
Sol y Mar Makadi Sun (04 * Hotel)
Sol y Mar Makadi Star (05 * Hotel)
October 2006 – January 2007 Assistant Reservations Manager
Coral Beach Rotana Resort
February 2003 – September 2006 Assistant Reservations Manager
Sultan Beach Hotel Hurghada
March 2002 – January 2003 Reservations Supervisor
Sultan Beach Hotel Hurghada
November 2000 – May 2001 Receptionist
Mercure Romance Accor Alexandria
May 2000 – October 2000 Receptionist
Le Pasha Cataract Hurghada
March 2000 – April 2000 Tel operator
Le Pasha Cataract Hurghada
March 1999 – February 2000 Receptionist Panorama El Fayoum Resort
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REFERENCES
NAME CONTACT DETAILS
JOERG POTRECK
Cluster General Manager
HILTON HURGHADA PLAZA I HILTON ALEX CORNICHE
Samar Samir
Director of Business Development
Hilton Alexandria Corniche
ROLF JAN VAN ZEIJL
General Manager -Hilton Alexandria Corniche [email protected]
Chris Muth
General Manager – Double Tree by Hilton Doha [email protected]
Ehab Reda
Director of Operations
Hilton Alexandria Corniche
Ehab Barghouth
General Manager -Hilton Alexandria Green Plaza [email protected]
Tarek Labib
Regional Director of sales & marketing
Hilton Worldwide Egypt Regional Office
Amandio Martins
Hilton-Regional Director of Revenue, Egypt and Levant [email protected]
Mohamed El Sherbini
Hilton - Regional eCommerce Manager - Egypt & Levant [email protected]
Alan O'Dea
Vice President Revenue Strategy & Development
Mövenpick Hotels & Resorts
Mohamed El Nagar
Group Director of Sales and Marketing
Makkah Clock Royal Tower–A Fairmont Hotel | Raffles
Makkah Palace | Swissotel Makkah
Amgad Barakat
Moevenpick Nile Cruisers
Director of Sales & Marketing
All certificates and supporting documents are available upon request
