QUALITY AWARDS

Submitted by:Pooja Pattnaik:UR1064Prachi Jhankruta:UR14065Pratheesh P:UR14066Preeti Shankar:UR14067Rakesh Jalan:UR14070Rohit Rathi:UR14071

Quality Awards

What are quality awards? To whom the awards is presented? What do awards measure?

Is Quality award of any use?

Inter- National Quality AwardsAustralian Business Excellence AwardsBelgian Business Excellence AwardCanada Award of ExcellenceDutch Quality AssessmentIndonesian Quality AwardKorean National Quality Management

AwardPhilippines Quality awards

The Golden Peacock Award

Instituted by Institute of Directors in 1991, now regarded as a benchmark of Corporate Excellence worldwide.

Total Quality improvements in manufacturing and service organizations in India

Stimulates and helps organizations to rapidly accelerate the pace of consumer-oriented improvement process. Public and private undertakings

All sectors of industry and commerce Government and Semi-Government departments Trade and professional associations Educational, Service and Research Establishments

Scoring and evaluation is based on Approach Deployment Result

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Award selection process is based on the Golden Peacock Awards framework which again is adopted from the Malcolm Baldrige and other European Quality models.

Receives over 1,000 entries per year for various awards, from over 25 countries worldwide.

All sector of the business both in manufacturing and service, whether Public, Private ,Government , NGO’s self accounting Institution , Business Units , are eligible to apply for the award.

The Award applications are assessed at 3 three levels by independent assessors and finally by a Grand Jury.

Past winners

The Golden Peacock Award

Benefits to the Organization Build their Brand Equity Award winners can use the Golden Peacock

Award logo for one year on all their corporate stationery which evidences to all its customers and suppliers the highest accolade claimed by the company.

Company and personal recognition worldwide Preparation helps to inspire and align the entire

workforce and rapidly accelerates the pace of   their improvement. Even if they don't win the award, the feedback from the self-assessment gives a key input to strategic planning process and puts on way to achieving world-class status.

Identifies critical process that need improvement

Identifies organization that excels in the process

Develop benchmarking, best practice Provide guidance Stimulate companies to improve quality

and productivity

Malcolm Baldrige National Quality Award(MBNQA)

•America’s highest honour for innovation and performance excellence in quality,•Named after former United states secretary of commerce, Mr. Malcolm Baldrige,•Started in the year 1987•Issued by United States National Institute Of Standards And Technology.

Categories

Manufacturing Service Small Business Education (added 1999) Health Care (added 1999) Nonprofit (2005)

Criteria For Performance Excellence

Some of the Winners

COMPANY YEAR CATEGORY

PricewaterhouseCoopers Public Sector Practice

2014 Service

Hill Country Memorial, Fredericksburg, TX

2014 Health

St. David’s HealthCare, Austin, TX

2014 Health

Elevations Credit Union, Boulder, CO

2014 Non-profit

Pewaukee School District, Pewaukee, W

2013 Education

Sutter Davis Hospital, Davis, CA

2013 Health

IMC Ramkrishna Bajaj National Quality Award

I MC- INDIAN MERCHANTS CHAMBER

Mission To provide quality service to members and the society at large enabling them

to grow qualitatively & quantitatively, to make India a strong economic nation

Vision Indian Merchants' Chamber shall strive to be a world class Chamber

of Commerce by: Representing views of Commerce and Industry to various levels of

Government. Networking global trade and commerce to benefit members. Devising evaluation criteria for assessment of quality systems that meet

world-class levels/standards. Promoting Trade and Industry Internationally through linkages. Instituting recognition schemes for individuals & companies to promote

excellence.

IMC Ramkrishna Bajaj National Quality Award

Instituted in 1997 objectives Promote quality awareness and

practices in Indian Business Recognize achievements of Indian

companies in the field of quality   Publicize successful quality

strategies and programs

IMC Ramkrishna Bajaj National Quality Award

The Quality Award is presented every year to Companies in

1) Manufacturing organizations

2) Small Businesses 3)Overseas Organizations

4)Education and health care

5)Service organizations

IMC Ramkrishna Bajaj National Quality Award- 2014

CATEGORY WINNER

MANUFACTURING JSW Steel Ltd, Bellary & BPCL, Mumbai Refinery

EDUCATION Thiagarajar College of Engineering, madurai

HEALTHCARE Sankara Eye Care Institutions, Coimbatore

OVERSEAS GIIS, East Coast Campus, Singapore

DEMINGS PRIZE

What is Deming prize ?

One of the highest awards given for TQM

initiatives.

It was established by JUSE in December

1950.

Any company in the world is allowed to

participate and get recognised.

It is annually awarded.

How was Deming prize established?

Dr. W.E. Deming was invited to Japan by JUSE in July 1950,

He lectured on statistical quality control to many of the executives, engineers and researchers of Japanese industry,

He donated his royalties to JUSE,

In appreciation to the this JUSE unanimously made a resolution to establish Deming Prize.

Categories of Deming Prize

The Deming Prize for Individuals

The Deming Application Prize

The Quality Control Award for Operation

Business Units.

Checklist for Application

Outline of the Organisation

Organization and

Management

TQM Promotion

Policy Management

Human Resource

Development

Information Management

Implementation Status of

Quality Control

Overall Defects

Future Plan

Structure And Roles Of Deming Prize Committee

The committee members consists of TQM experts from industry and academic field.

The Deming prize

committee

Steering committee

Individual selection

committee

Examination

Committee

Deming Prize winning Indian Companies

YEAR COMPANY

2010 National Engineering Industries Limited (India)

2011 Sanden Vikas (India) Limited

2012 Mahindra & Mahindra Limited, Farm Equipment Sector, Swaraj Division

2012 SRF Limited, Chemicals Business

2013 Rane Brake Lining Limited

2014 Mahindra & Mahindra Limited, Mahindra Powerol Business

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RAJIV GANDHI NATIONAL QUALITY AWARD

Instituted by BIS in 1991

It’s a annual feature

For organizations who have excelled in the field of “quality”, either in manufacturing sector or in service sector

Designed similar to Malcolm Baldrige National Quality Award in USA, Deming Prize in Japan and European Quality Award

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RGNQA HELP’S INDUSTRY

Encouraging improvements, consumer satisfaction

Recognize improved quality Guideline to evaluate own quality Providing specific guidance

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RAJIV GANDHI NATIONAL QUALITY AWARD

Large scale Manufactur

ing

Small Scale

Manufacturing

Large scale Service Sector

Small scale Service Sector

BEST OF ALL

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ASSESSMENT CRITERIA

Leadership Policies Objectives HRM Resources Process Employee satisfaction Business results

Leadership HM Processes Customer focused

results Impact On society Business results

LARGE SCALE ORGANISATION

SMALL SCALE ORGANISATION

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ELIGIBILITY TO COMPETE

The organization should, Be located in India have been in existence for at least three

years Be situated at one place or a unit of an

organization housed at one location Be never convicted by any court for

deficiency in product or service Not be a manufacturer of products, like

tobacco and liquor etc. which are injurious to health.

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RECIPIENTS

BEST OF ALL AWARD Kirloskar Cummins Limited,

PuneCategory Award Winners :Large Scale - Engineering Industry Widia

(India) Limited, Bangalore Electrical Industry Crompton

Greaves Limited, Machine Division I, Mumbai

Chemical Industry Gujarat Ambuja Cements Limited, Gujarat

Textile Industry Century Textiles And Industries Limited, Mumbai

BEST OF ALL AWARD Rail Wheel factory (Ministry

of Railways),BangaloreCategory Award Winners :Large Scale - Sakthi Masala P. Ltd., Erode,

Tamil Nadu Large Scale Service Industry

Tata Business Support Services Limited, Hyderabad

Small Scale - Elin Appliances Pvt. Ltd.,

Solan, Himachal Pradesh

1991-92 ( 1ST AWARDS) 2012 (19TH AWARDS)

CONCLUSION

While leading organisations compete to win awards, the main purpose of these awards is to encourage more companies to adopt quality management principles

The models are practical tools; they help organisations to measure where they are now and where they want to be in the future.

The models also help organisations to create a plan to reduce the gap between these positions. 

32 THANK YOU