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The Business ofGreen CleaningStephen Ashkin and David Holly
AgendaAgenda1. The Business of Green
Cleaning
2. Define Green & Green Cleaning
3. “Roadmaps”
4. Take-Aways
5. The Future
Book ObjectiveBook Objective• Identify how green cleaning operations
and best practices will affect facility and property management, tenants of buildings and suppliers of such practices.
This document will provide real data that demonstrates how one can realize environmental, economic and operational success in their facilities through:
– Substantiated research– Case studies– Model programs and guidelines
Book FormatBook Format1. Book
Green Definitions, Terms, Organizations & Standards
“Roadmaps” to Green Cleaning Products, Process and Procedures Finding a Green Service Provider; RFI & RFP
Process Selling Green Cleaning Internally Common Challenges Hard and Soft Costs of Green Cleaning Where We Go From Here
Book FormatBook Format2. Appendixes
Global Eco-labeling Network Provider List Green Cleaning Products Selection Criterion Green Cleaning Products Proposed Contract IU’s Sustainability Task Force
Recommendations RFI & RFP Prototypes Establishing a Performance-based Cleaning
System Walk-Through Audit Management Tool Green Cleaning Survey Results
Book FormatBook Format3. Case Studies
Adobe Systems – Cushman & Wakefield Bentall Capital Great River Energy Harvard Medical School Massachusetts State Office Buildings Metro Health Pacific Northwest Laboratory Shell Oil Troutman Saunders Universities of Alberta, McMaster & Michigan Viva Verde Vonachen
Book FormatBook Format3. Case Studies --- continued
AbilityOne FBG GOJO Harvard Maintenance JohnsonDiversey Maintex Millicare Servicon Tennant UGL Unicco
The Business of Green The Business of Green CleaningCleaningDefining Green & Green Defining Green & Green CleaningCleaning
• …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”
What Is Green & Green What Is Green & Green CleaningCleaning
• …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”
What Is Green & Green What Is Green & Green CleaningCleaning
• …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”
• Green Continuum
It’s a It’s a journeyjourney
What Is Green & Green What Is Green & Green CleaningCleaning
• …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”
• Defining Green Cleaning Cleaning that protects health without harming the environment
What Is Green & Green What Is Green & Green CleaningCleaning
• Concept / Approach to Cleaning– Preventative maintenance– Time management– Pollution prevention– Continuous improvement– Just-in-time inventory– Six Sigma– Total Quality Management
What Is Green & Green What Is Green & Green CleaningCleaning
• Concept / Approach to Cleaning– Preventative maintenance– Time management– Pollution prevention– Continuous improvement– Just-in-time inventory– Six Sigma– Total Quality Management
• Focus on reducing health and environmental impacts
What Is Green & Green What Is Green & Green CleaningCleaning
The Business of Green The Business of Green CleaningCleaningRoadmapsRoadmaps
RoadmapsRoadmaps• LEED for Existing Buildings• 10 Steps To Green Cleaning Implementation• Collaborative for High Performance Schools• Quick & Easy Guide to Green Cleaning
RequirementsRequirements• Green chemicals
Chapter 5: Chapter 5: Product ConsiderationsProduct Considerations Bio-Based / Renewable Resources Biodegradability pH Volatile Organic Compounds (VOCs) Flashpoint Dyes Fragrances Ingredient Choices
Case Study 3Case Study 3Pacific Northwest National Pacific Northwest National LabsLabsCRITERIA RESPONSE BACK-UP DOCUMENTATION
1. Meets all mandatory Requirements Items 1-8
Yes/No (add in description as required for nos. 3 and 8)
Certify
9. Price/unit Describe 10. Aquatic Toxicity Whole product single
ingredient(s) (please list as attachment)Measure (e.g. LD50):_____Concentration (mg/l):____Type of fish_____________
MSDSother_______________
11. Skin Irritation Index None MSDSother_______________
12. Eye Irritation None MSDSother_______________
13. Dilution range Heavy duty __:__Daily use __:__
MSDSother_______________
14. Product Container Returnable/reusable_______% recycled content________Recyclable plastic # ______Screened labeling ________Color coded labeling______Other _______________
MSDSother_______________
Case Study 12 – IU Case Study 12 – IU RecommendationsRecommendationsChemical Cleaning ProductsChemical Cleaning Products1. All Purpose Cleaners: shall meet the requirements of Green
Seal’s GS-37 and/or Environmental Choice’s CCD-146. shall meet the requirements of Green Seal’s GS-37 and/or Environmental Choice’s CCD-146.
2. Glass Cleaners: shall meet the requirements of Green Seal’s GS-37 and/or Environmental Choice’s CCD-146.
3. General Purpose Cleaners: shall meet the requirements of Green Seal’s GS-37 and/or Environmental Choice’s CCD-146.
4. Washroom Cleaners (non disinfecting): shall meet the requirements of Green Seal’s GS-37 and/or Environmental Choice’s CCD-146.
5. Floor Care Products (Finishes): shall be durable and slip resistant. In addition, the finish shall be free of zinc (metal-free) OR shall meet the requirements of Green Seal’s GS-40 and/or Environmental Choice’s CCD-147.
Case Study 12 – IU Case Study 12 – IU RecommendationsRecommendationsChemical Cleaning ProductsChemical Cleaning ProductsIte
m #Description
Green Cleaning ChemicalsQTY Unit Brand /
Order #Unit Price
Extended
AmountDilution Rate for Medium
Soils
Cost Per Usable
Gal
1
GREEN CLEANER, general purpose/floor cleaner. Must be certified by Green Seal (GS-37) or Environmental Choice (CCD 110 or CCD 146I).
Gal $47.50 $47.50 64:1 $0.74
2GREEN CLEANER, glass, windows and mirrors. Must be certified by Green Seal (GS-37) or Environmental Choice (CCD 146A).
Gal $ $ $
3GREEN CLEANER, restroom & tile cleaner. Must be certified by Green Seal (GS-37) or Environmental Choice (CCD 146J).
Gal $ $ $
4GREEN CLEANER, carpet and upholstery cleaner. Must be certified by Green Seal (GS-37) or Environmental Choice (CCD 148A).
Drum $ $ $
RequirementsRequirements• Green chemicals• Carpet & Rug Institute for vacuums
RequirementsRequirements• Green chemicals• Carpet & Rug Institute for vacuums• EPA for janitorial paper and liners
RequirementsRequirements• Green chemicals• Carpet & Rug Institute for vacuums• EPA for janitorial paper and liners• Training and Standard Operating
Procedures
RequirementsRequirements• Green chemicals• Carpet & Rug Institute for vacuums• EPA for janitorial paper and liners• Training and Standard Operating
Procedures• Communications
• Other janitorial products– Entrance mats– Micro-fiber cloths– Micro-fiber mops– Recycling bins
• Other products– Automatic flush valves and faucets– Hand hygiene– Waterless urinals– Compact fluorescent light bulbs– Pest management products– Landscaping products
Other RequirementsOther Requirements
• …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”
In Lieu of Standards and In Lieu of Standards and CertificationCertification
• …products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.”
• Green Continuum
In Lieu of Standards and In Lieu of Standards and CertificationCertification
–Conserve chemicals
–Conserve water–Conserve energy
–Reduce toxicity–Recycle content–Durability
The Business of Green The Business of Green CleaningCleaningTake-AwaysTake-Aways
Global Ecolabelling Global Ecolabelling NetworkNetwork
Request for Information Request for Information (RFI)(RFI)Mission or Vision StatementCorporate Environmental Policy or
Sustainability StatementCompany Strategic and Succession
PlansOrganizational ChartEvidence of Corporate Compliance Service Delivery Model Administrative SystemsReferences
Request for Proposal Request for Proposal (RFP)(RFP)Basic Administrative InformationAccurate Operational InformationDetailed Set of SpecificationPerformance-Based ContractingQuality Control PlanCommunications PlanWeighting
Site ManualSite Manual Introductory Material Schedule of Routine Cleaning Operations Green Floor Care Plan Schedule of Other Periodic Cleaning
Operations Green Cleaning Plans for Special Situations
−Vulnerable Populations Recycling ProgramGreen Chemical PolicyGreen Equipment PolicyTraining ProgramCommunication Plan
The Business of Green The Business of Green CleaningCleaningThe FutureThe Future
Where We Go From HereWhere We Go From Here• Green Collar Jobs and the “Living Wage”
Where We Go From HereWhere We Go From Here• Green Collar Jobs and the “Living Wage”
• Extended Product Responsibility/Take-Back Programs
Where We Go From HereWhere We Go From Here• Green Collar Jobs and the “Living Wage”
• Extended Product Responsibility/Take-Back Programs
• Sustainability
Next StepsNext Steps• Internationally Data
– Developed Countries– Developing Countries
Next StepsNext Steps• Internationally Data
– Developed Countries– Developing Countries
• Case Studies
Next StepsNext Steps• Internationally Data
– Developed Countries– Developing Countries
• Case Studies• Contracting Language
Next StepsNext Steps• Internationally Data
– Developed Countries– Developing Countries
• Case Studies• Contracting Language• Translated into Other Languages
The Business ofGreen CleaningStephen Ashkin and David Holly
