ANGRYCUSTOMERS

10 tips to handle

Like a boss

Like Hulk,

your customers

AREN’T

ALWAYSTHAT ANGRY

But sometimes they «turn green»

for different reasons

Luckily there are ways to

make them happy again!

our new ebookThe following tips are taken from

GET MY ebook

Click here to get a FREE copy now!

1I am truly sorry

nothing works betterthan a sincere apology

2it doesn’t matterwhose fault it is.Don’t blame it onyour customer

3throw them a line instead

by taking responsibility

4 consider your

and show sympathycustomers’ feelings

5by showing your care

mend broken relationships

6x

ALL CAPS!!!!

when writing toangry customers

never useALL CAPS, « ! », emoticons

7follow-up to make surethe problem was fixed

8take the time toactually listen toyour customers

9don’t waste timemaking excuses

10working on fixes

use this time

Check out our ebookWant even more tips?

GET MY ebook

Click here to get a FREE copy now!

THANK YOU!

connect with us on social media

and at customericare.com