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This session is dedicated to the possibility that the majority of leadership thinking is wrong as it is ultimate based on manipulation - trying to “get someone to do something.” Coming to terms with this idea is difficult and not for everyone because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interesting in having a conversation about healing leadership, you are invited to attend this session facilitated by Ed Kless, Sage senior director of partner development and strategy. This material is based on the work of Howard Hansen and Steve Geske, who have presented at previous Sage Summits.
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Healing LeadershipEd Kless - @edklessMAX-558
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The contents of this presentation were provided by individual(s) and/or company listed on the title page. The information and opinions presented in this presentation may not represent Sage’s positions, strategies, or opinions. Unless explicitly stated, Sage is not responsible for the content herein and no endorsements are implied. ©2014 Sage Software, Inc. All rights reserved. Sage, the Sage logo, and any product and service names mentioned herein are trademarks of Sage Software, Inc. or its affiliates. All other names used in this presentation are for informational purposes only and may be trademarks of their respective owners.
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To be recognized as the most valuable supporter of small and
medium sized companies by creating greater freedom for
them to succeed.
What Gridlock Looks Like
• Organizational Paralysis• Absence/Abdication of Mission/Purpose• Disoriented Planning • Chaotic Communication• Resistance and Sabotage• Toxic environment• Adapting towards the least mature• Ineffective Actions
What Gridlock Looks Like
• Reactive responses• Focus on Symptoms• Blame Displacement• Unending treadmill of trying harder• Looking for answers rather than
reframing questions• Either/or thinking that creates false
dichotomies
Traditional Models
• Power– Influencing others to do what it is believed they
should do.
• Rescuing– Saving others from consequences of decisions
made.
“The way out of our ruts in leadership requires shifting our orientation, from one that focuses on techniques that motivate others to one that focuses on the leader’s own presence and being”. - Ed Friedman
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Chronic vs. Episodic Anxiety
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Chronic
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Chronic vs. Episodic Anxiety
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Process and Presence
• Power lies in presence rather than method.• Leaders should avoid trying to instill insight
into the unmotivated.• Self definition = responding non-anxiously.• Watch the triangles.
5 Principles of Non-anxious/Present Leadership
1. The capacity to separate oneself from surrounding emotional processes.
2. The capacity to obtain clarity about one’s principles and vision.
3. The willingness to be exposed and to be vulnerable.
4. Persistence in the face of inertial resistance. 5. Self-regulation in the face of reactive sabotage.
What A Well-Differentiated Leader Does in Times of Crisis
• Works out balance between being responsible for self and being labeled obstreperous.
• Keeps the system loose through humor. • Makes decisions when the same question brings
no new information.• Confronts people with their freedom.
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Session code: BUS-559Session title: Increasing User Adoption
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