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Content Creation - Consumer Communication in the Digital Economy

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CONTENT CREATION CONSUMER COMMUNICATION IN THE

DIGITAL ECONOMY

PANA 2016 GMM Jason Cruz | McCann Worldgroup Philippines

June 30, 2016

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JASON CRUZ BUSINESS LEAD FOR SOCIAL, MWG

Questions, comments, or tags:

JSNCRUZ [email protected]

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THE THREE KEY POINTS FOR TODAY

CONTENT’S BUSINESS IMPACT

ELEMENTS OF GREAT DIGITAL

CONTENT

WHAT THE FUTURE HOLDS

FOR US

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THAT’S WHAT STORYTELLERS DO. WE RESTORE ORDER WITH IMAGINATION.

WALT DISNEY

Founder, The Walt Disney Company

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299 8 98

Reference: Facebook Data (2016), TIME Magazine, CMO Mobile Summit, Twitter Data (2014)

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GREAT CONTENT ARE UNIVERSALLY ENTERTAINING.

Reference: IKEA

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GREAT CONTENT ARE EDUCATIONAL; SOMETHING OF VALUE TO ITS AUDIENCE.

Reference: Spotify

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GREAT CONTENT ALSO TUG AT OUR FEELINGS AND EVOKES EMOTION.

Reference: NESCAFE Philippines

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THE FORMULA OF GREAT CONTENT IS ACTUALLY NOT THAT DIFFICULT (IN THEORY).

ENTERTAINS, EDUCATES, OR

EVOKES EMOTION

HAS CLEAR AND RELATABLE

STORYTELLING

MEMORABLE IN ALL THE RIGHT

WAYS

CLEAR CALL TO ACTION FROM THE

VIEWER

IF THE ADAGE OF ‘PLACE’ IN THE 4Ps IS TRUE, THEN THIS P ON DIGITAL IS SOCIAL.

IIDM CDM PROGRAM 2016 Social Marketing Module 101

” 11

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92 51 114

Reference: Facebook Data (2016), IIDM Certified Digital Marketer Program, We Are Social

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CLEARLY, IT’S NOT EVEN A DEBATE AS TO WHERE

WE SHOULD BE INVESTING OUR MONEY,

BRAINS, AND TIME.

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WE HAVE ALL OF THESE GREAT IDEAS AND CONTENT – WHAT DO WE DO NEXT?

CONTENT SHOULD GROW

COMMUNITIES

CONTENT SHOULD CONSISTENTLY BUILD TRUST

CONTENT SHOULD BOOST

ENGAGEMENT

CONTENT SHOULD ESTABLISH

RELATIONSHIPS

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WE DON’T HAVE TO DO ALL OF THEM AT ONCE – BUT IT DOESN’T HURT TO TRY!

Reference: Volvo “Interception”

MARKETING IS TELLING THE WORLD YOU’RE A ROCK STAR. CONTENT MARKETING IS SHOWING THE WORLD YOU ARE ONE.

ROBERT ROSE

Chief Strategist, Content Marketing Institute

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BUSINESSES BENEFIT BY CREATING VALUE WITH USEFUL CONTENT.

Businesses that blog regularly receive up to 77%

more traffic, and 97% more links to their website

than those that do not.

Reference: Red Bull Stratos Brand Blog

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SOCIAL CONTENT MAKES BRANDS RELEVANT DURING MOMENTS THAT MATTER.

Reference: KITKAT Philippines “Facebook Down”

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WE CAN DICTATE A DESIRED ACTION FROM CONSUMERS THROUGH CONTENT.

Reference: Netflix, Humboldt County

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BRAND COMMUNITIES CAN BE GIVEN ‘A HOME’ – BUILDING A VALUABLE CAPTIVE AUDIENCE.

Reference: Nike Women

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IT’S A POTENTIAL GOLD MINE FOR NEW PR: PERCEPTION RECALL.

Reference: Twitter, Manila Bulletin, ABS-CBN

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EVERY BRAND’S DREAM IS FOR ITS CONTENT TO ‘GO VIRAL’. IT MAY – WITH THREE PRINCIPLES.

STRATEGIC

DISTRIBUTION

GREAT

CONTENT

STRONG CALL

TO ACTION

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ULTIMATELY, ‘VIRALITY’ IS AN EFFECT OF THE PRINCIPLES WORKING TOGETHER PERFECTLY.

Reference: Metro Trains “Dumb Ways to Die”

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GIVEN THAT OUR AUDIENCE IS HYPERCONNECTED AND HUNGRY FOR CONTENT, WHAT NOW?

BUILD TEAMS THAT LIVE CONTENT

Reference: Content Marketing Institute, 2011

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GIVEN THAT OUR AUDIENCE IS HYPERCONNECTED AND HUNGRY FOR CONTENT, WHAT NOW?

DESIGN, CREATE, AND THINK SMALL

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GIVEN THAT OUR AUDIENCE IS HYPERCONNECTED AND HUNGRY FOR CONTENT, WHAT NOW?

REALLY PUT OURSELVES IN THEIR SHOES

Reference: Advertising Week

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CONTENT IS OUR CHANCE TO BUILD A MEANINGFUL CONNECTION WITH PEOPLE.

PLAY A MEANINGFUL

ROLE

SOCIAL MARKETING IS THE

GATEWAY

THE TRUTH IS AMPLIFIED ON

DIGITAL

SELL RELATIONSHIPS, NOT PRODUCTS

EVERYBODY LOVES A GOOD STORY.

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Thank you!

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