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Do's and Don'ts of Facebook Business

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Page 2: Do's and Don'ts of Facebook Business

Facebook can help promote your business and attract new people to your site.

If you're looking for a general overview of how to use Facebook to help your business grow, these fundamentals will set you up for success. You can also focus your activity on Facebook to meet specific business goals.

Page 3: Do's and Don'ts of Facebook Business

DO’s of Facebook Business1. Use a Recognizable Profile

Picture

Being recognizable is important to getting found and Liked. Your profile picture is at the top of your Page and is used as your thumbnail for all of your posts. Choose wisely.

Page 4: Do's and Don'ts of Facebook Business

DO’s of Facebook Business2. Coordinate Your Cover Photo,

Pinned Post, and Profile CTA to Promote Marketing Campaigns

These three things are the most immediately visible parts of your Page. So if you want to maximize engagement with your marketing campaigns, make your messaging match across all of these features.

Page 5: Do's and Don'ts of Facebook Business

DO’s of Facebook Business3. Tailor Your Organic Posts Facebook has a number of targeting tools that

enable you to segment your organic posts by age, gender, education, etc. Use these to engage the right audience with the right content.

Page 6: Do's and Don'ts of Facebook Business

DO’s of Facebook Business4. Use Tracking URLs and

Facebook Insights to Analyze Your Page Performance

Once you have these metrics, you can tailor your content strategy to post more of what works and less of what doesn't.

Page 7: Do's and Don'ts of Facebook Business

DO’s of Facebook Business5. Post During Strategic Times of

Day Research shows that posts published between

1-4 p.m. had the best click through and share rates.

Page 8: Do's and Don'ts of Facebook Business

DO’s of Facebook Business6. Try Using Paid Budget to

Amplify Successful Organic Posts Get better ROI for your ads by promoting content that you already know works. Strategic advertising can expand your reach and attract more people to your Page.

Page 9: Do's and Don'ts of Facebook Business

DON’Tsof Facebook Business1. Leave Your Company's "About"

Section Blank A preview of your "about" section is shown beneath your profile picture, and it's one of the first places people will look when they're scanning your Page. Make sure yours displays relevant information about your company.

Page 10: Do's and Don'ts of Facebook Business

DON’Ts of Facebook Business2. Use a Dummy Account

Dummy accounts violate Facebook's terms and conditions. To avoid post publishing mishaps, set up different publishing settings for different employees on your Page.

Page 11: Do's and Don'ts of Facebook Business

DON’Tsof Facebook Business3. Post Too Often

Companies with fewer than 10,000 Facebook followers receive 60% fewer interactions per post when they post 60+ times per month. Don't overwhelm your customers by posting more than a few times per day. Instead, spend more time crafting higher-quality Facebook posts.

Page 12: Do's and Don'ts of Facebook Business

DON’Tsof Facebook Business4. Forget About Multimedia Posts • Your content can generate up to 94% more

views if you add compelling visual elements and graphics.

• Use of visual content in Facebook campaigns generates 65% more engagement after only a month.

Page 13: Do's and Don'ts of Facebook Business

DON’Tsof Facebook Business5. Be Slow to Respond

Did you know that 42% of consumers who complain on social media expect a 60-minute response time? Whether your audience posts negative or positive comments, ignoring them only creates possible anger or disappointment.

Page 14: Do's and Don'ts of Facebook Business

DON’Tsof Facebook Business6. Make Assumptions• The last thing you want is for your posts to

blend in with the rest of the clutter on a customer's News Feed. Just because a strategy works well for one industry doesn't mean it will work well for yours.

• Test your assumptions to see what actually works.

Page 15: Do's and Don'ts of Facebook Business

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