13 Things You Should Include in Your

that Will Save You

Time, Effort, and Money

INTRANETCONTENT STRATEGY

1. Properly Filled Out Employee Profiles

Employee profiles give colleagues a better sense of each other and help identify experts

within an organization.

But they only work if they’re filled out in detail.>

2. Tutorials, Step-by-Step Guides, How-to's

Make sure members know how to properly utilize use your intranet.

Create in-depth tutorials that address all areas, spaces, and features they’ll be using.

>

3. Tags & Metadata to Aid in Searching

Make sure you can perform a search that will allow you to recall helpful information.

Tag every piece of content and use search terms that make sense.

>

4. Boilerplate Documents & Templates

Outfit your intranet with boilerplate documents that can be used as a basis

for your content.

Tailor them to fit your organization’s voice.>

5. Company News & Announcements

With internal blogging, you can share the latest company info with employees.

Be as consistent as possible with how and when you post blog content internally.>

6. Quick & Meaningful Status Updates

Make use of your intranet's news feed.

Update it on a regular basis with information related to company happenings,

achievements, and everything in-between.>

7. Product and Service Documentation

Chances are you have a lot of documentation.

Product and service materials should all be uploaded to your social intranet, so your staff

has access to them when needed.>

8. Forums, Q&A, Help Desk, Troubleshooting

Create a "Q&A" space where employees can freely ask questions about things they may

not understand.

Organize info and provide effective responses.>

9. Archived Content, Projects, & Materials

Archived materials and old documents shouldn't sit in a filing cabinet.

Free up some office space and upload them to your social intranet.

>

10. Employee Policies & Handbook

Outline your employee policies and upload them to the social community where they

can be recalled at any moment.

Be as detailed as possible.>

11. Water Cooler Discussions

Focus on the “social” element.

Create a space in your intranet where people can discuss interests and hobbies, regardless

of whether or not they’re work-related.>

12. Insight & Feedback from Management

Your intranet is an excellent place to post managerial feedback.

Privately share feedback to specific individuals or give generalized feedback to everyone.>

13. Updates About the Intranet Itself

Keep people up to speed.

Share updates about upgrades, design changes, planned downtimes, or other shifts

in how your employees use the social intranet. >

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