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Ayehu Inc., Confidential & Proprietary Automating your Service Desk with ServiceNow & Slack (in less than an hour) starting in

Automating Your Service Desk With ServiceNow and Slack in Less Than an Hour

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Ayehu Inc., Confidential & Proprietary

Automating your Service Desk with ServiceNow & Slack(in less than an hour)

starting in

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Guy Nadivi

Sr. Director,

Customer Success

Peter Lee

Director,

Professional Services

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FOUNDED:

2007

(bootstrapped)

FOUNDERS:

Gabby Nizri

Yaron Levy

FUNDING:

Series A, BGV & KEC

(Palo Alto & NY)

CUSTOMERS:

150+

Mid-Large Ent.

(and growing)

OFFICES:

Tel Aviv

New York

Bay Area

GROWTH:

Rapid!

(Consecutive

Record Years)

PRODUCT:

Ayehu

Automation

Platform

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By 2018, about half of companies (46%) say they will need greater automation to handle the volume of tasks being generated.

By 2020, nearly 9 out of 10 companies (86%) will hit that breaking point.

Today’s State of Work: At the Breaking PointServiceNow – May 9, 2017

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91% of executives say their skilled employees spend too much time on admin tasks.

79% of execs believe automation could lead to job creation.

Today’s State of Work: At the Breaking PointServiceNow – May 9, 2017

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Improving Service Desk Performance

Increasing their value to the business

The State of the Service DeskFreshService – 2017

Using more automation

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Vendor Support:

Jeff Rumburg - MetricNetHDI – 2017

IT Support:

Desktop Support:

Service Desk:

Self-Help:

$599

$104

$ 69

$ 22

$ 2

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A stand-alone, industrial strength tool for all

kinds of IT Automation

Allow operations teams to rapidly automate

requests & incident responses WITHOUT CODING

Dramatically accelerate MTTR as well as free up staff

to focus on more challenging & strategic issues

Overcome NOC/SOC skills shortage by ensuring

24/7/365 coverage and a best practice response

to every incident no matter who's on duty any

time of day

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Integration Connector Cloud Integration

MESSAGING & NOTIFICATION

IT SERVICE MANAGEMENT

MO

NIT

OR

ING

SY

ST

EM

SC

YB

ER

SEC

UR

ITY

OPERATING SYSTEM OR ENVIRONMENT

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Application/Service/Process/Server Restarts

Monitor Application Log Files

Low Disk Space Remediation

Running SQL Queries

Onboarding / Offboarding Employees

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Password Resets or Unlock Accounts

Provisioning VM's / AWS / Azure / Hyper-V

Modifying a VM’s memory or disk space

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Multi-Tenant

Built-in Scalability & High Availability

Hybrid deployment architecture

Angular 2.0 GUI Based

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A Platform that thinks and learns

Machine Learning Driven Decision

Support

NLP (Alexa & ChatBot)

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A central event dashboard provides

real-time status & historical behavior

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Not losing changes, always able to go

back

Saving changes in unlimited back steps

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Two-Way Interactive Communication:

SMS, Email, Phone, Chat Bot, Slack

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Guy Nadivi

[email protected]

www.ayehu.com

Ayehu_eyeshare

Thank You!