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Digital Renaissance
Alfresco UK Government Day – December 2015
I’m @johnnewton, Founder and CTO
It all started 25 years ago…History
Documentum Team – March 1991
Everyone is talking about DigitalDigital
This is a Board Level Discussion
Gartner’s Nexus is creating the Digital Enterprise
Digital
Gartner NexusPWC 6th Annual Digital IQ Survey, 2014
DigitalBusiness
Cloud Social
Big Data
Mobile
Mobile Access
Customer- and
Location- centric
services
Smart and Predictive
Data
Paper-less Processing
New Digital BankingDigital
New Digital HealthcareDigital
New Digital GovernmentDigital
Responsiveness to CitizensOpenness and TransparencySupport of Commerce
Shared Services
Digital Government as Open GovernmentOpen Government Directive –
“My Administration is committed to creating an unprecedented level of openness in government. We will work together to ensure the public trust and establish a system of transparency, public participation, and collaboration. Openness will strengthen our democracy and promote efficiency and effectiveness in government.”
PresidentBarack Obama,Jan 21, 2009
Digital Government and Open APIs“Data is the 21st century’s new raw material. Its value is in holding governments to account; in driving choice and improvements in public services; and in inspiring innovation and enterprise that spurs social and economic growth.” – Francis Maude
NASA’s Open Approach to Digital Government
“No one is an expert in Open Government. We are taking an experimental and scientific approach to Open Government. It will transform NASA into a more transparent, participatory, and collaborative Agency and ease our transition into a 21st century space program.”
What did NASA do right?PolicyDigital TechnologyOpen SourceCultureAchievable GoalsIntegrateLeadershipConstant Improvement
That sounds positively heavenly!
Credit: Boticelli
Digital in Government• Digital Capture of Images• Digital Policies and
Procedures• Simple Records Management• Digital Courts• Digital Task Tracking• Secure Inter-departmental
Collaboration• Automated FOIA Requests• Citizen Portals• Body Cam and Non-
repudiation
Central & Local
Content & Process drives the Flow of Information through the Digital Enterprise
15
Digital
CUSTOMERENTERPRISE
Data information & insights
New digitally enhanced products
and services
PROCESS
COLLABORATION
CONTENT
CONTENT
New Ways of Working1New Expectations of Easy, Mobile, Collaborative
of world’s workforce will be mobile in 2015
37%Legacy ECM Systems Left Behind
Source: IDC
New Generation of Digital Natives
75%of the global workforce in 2020 will be MillennialsSource: BPW Foundation
TREND
Poor user adoption• Cumbersome• Non-intuitive• No B2B sharing• No remote access
Extended EnterpriseTREND2
Inter-Connected Web of 2-way information sharing
Legacy ECM Systems Left Behind
Business not bound by the Firewall
Architected at a time when users and content stayed behind the firewall
Resellers
Customers
Agencies
Contractors
Suppliers
Employees
On-Premises
Employees, Partners and Customers
ProcessContent
Digital Enterprise
The Digital Enterprise as an Open API
Citizen Info
Logistics Info
Support
Project Support
CUSTOMERSSUPPLIERS
APIAPI
Apps
Mobile
Syndicate
Submissions
Trends
Explosion in Digital Content3More Bigger, Rich and Deeper Content
Legacy ECM Systems Left Behind
More Context is Essential
Ill-equipped to handle new and traditional types of content and context
Source: IDC
Growth in digital content from 2010 to 2020
50X
Source: IDC
44%of time workers can’t find the info needed to do their jobs
?
TREND
A New Scale of InformationTrends
Enterprise Document Library
Loans & Policies
Claims & Case Processing
Transaction & Logistics Records
Research & Analysis
Real-time Video
Internet of Things
Medical & Personnel Records
Government Records & Archives
Discovery & Litigation
New IT Infrastructure4Technology Waves of Cloud and Virtualization Legacy ECM
Systems Left Behind
Flexible Deployment – OnPrem or in Cloud
Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration
Source: IDC Source: IDC
69%of enterprises use cloud computing
TREND
Where Content Lives
61%13%
22
And the rise of Open SourceOpen Source is like
Economy Class!You get nice
champagne in first class, but you still get
there at the same time!
Marten Mickos – Former CEO of MySQL and Eucalyptus
23
And Open Source Innovation
Mike Olson, Founder of Cloudera
No dominant platform-level software infrastructure has
emerged in the last ten years in closed-source,
proprietary form.
A Whole New “Computer” ArchitectureTrends
Big Monolithic Stacks are crumbling under the strain
IBM Oracle Microsoft SAP EMCCloud Social
Big DataMobil
e
Sowing dis-contentComplexity / CostOne size doesn’t fit allNot Future Proof
Trends
Portrait of Pope Julius IICredit: Rafael
IBM told me that their systems would be
infallible!
Accelerate user adoptionSIMPLE
SMART
OPEN
Drive digital transformation
Connect people, content, and processes to accelerate digital transformation
Content ProcessFreedom to innovate
Our Strategy Toward Digital Transformation
Configurable Smart Process Application Model Framework
Simple + SmartContent Services
Simple + SmartProcess Services
Flexible Deployment Model and True Hybrid
Catalog of Partner-drivenSmart Process Solutions
Alfresco Smart Process Apps
29
Strategy
CASEID
Case Model
Process
UX / UIConfigurable Standalone
Application Templates
Contract Management
…On-boarding App
... 3rd Party Partner Apps
Smart Process Containers Simplify Digital Process
Strategy
Categories
Inbox
AppComponen
t
Query
Content
Process
Lifecycle
View
Bus Entity
+ Metadata
Actions
Roles
Discussions
CASE
ID
Context
Team
PermissionsAnalytic
s
Flexible Activiti Processes with Flexible Deployment
Strategy
Firewall
Activiti Process Engines
Administrator User Apps
Activiti Process Engines
User Apps User Apps
Tenant Tenant
Index and Search ArchitectureStrategy
Full-Text Query
Metadata Query
Facets & Buckets
Security Filters
Results Processing
Credit: Ryan ToboraThinkBig, Teradatahttp://thinkbig.teradata.com/solrcloud-terminology/
Text Extraction
Metadata Injection & Path Processing
Shingles
ACL Processing
Results ProcessTerm-hit Highlighting
No Limits – Investing in Scale, Distribution and New IT
Strategy
33
Identity & Security
Distributed
On-Premise
Cloud
Data Control Architecture
Billions of Documents
Cloud Native
Micro Services & Shared Nothing
AWS
To change the data center equation Strategy
3-6 MonthsQuestionable ScaleLittle Redundancy
Lots of $$$
< 30 mins10x Faster
Elastic, Fault-TolerantOpen, Cost Effective
ECM ECM ECM
Search Search Search
FS FS FS
Hardware Hardware Hardware
Load Balancer
DR Plan
HSM HSM HSM
ECM ECM ECM
ELBAlfresco Alfresco Alfresco
Solr Solr Solr
S3EC2 EC2 EC2AZ1 AZ2 AZ3
Aurora
EBS
StrategyI spent the
last 6 days setting up that data center!
Credit: Michelangelo
Digital Smart Process App Architecture
36
Partner-driven Smart Process AppsConfigurable Application Model Framework
Productivity Services
No Limits Data Control Architecture
Loosely-coupled Digital Services – Smart + Simple
SearchContent Process IntegrationAnalytics Case
Strategy
Digital Exploration of Space
DON’T GET LEFT BEHIND
Thank You!@johnnewton
@Alfresco