Offshore Development Centre

OVERVIEWOFFSHORE DEVELOPMENT CENTER

?IS ORDER TRAFFIC BUILD-UPCAUSING COSTLY DELAYS

Shift to on time delivery at no extra cost

?IS YOUR STAFF JUGGLING WITHMULTIPLE TASKS, THUS CAUSING ERRORS

Appoint dedicated resource at no extra cost

?WISH YOUR STAFF COULD SPENDQUALITY TIME ON LARGER ACCOUNTS

Boost your customer relationships at no extra cost

?DID YOU NOT WIN THE ORDERBECAUSE OF PRICING

Cut cost, increase profit and win all the way

START YOUR OFFSHORE DEVELOPMENT CENTER WITH

ZERO INVESTMENT

QualifiedNamed Resources

Co-brand yourWork Area

Dedicated Bandwidth & Connectivity

Ramp-upFlexibility

YOUR VIRTUAL OFFICE

ODCAT YOUR CONTROL

• Dedicated Resource

• Full Optimization

• Strong Bench

• Skilled Team

• 98% Efficiency

• Limit Rework

• Real Time

• Time Zone Advantage

• Prioritize Workflow

• Low Resource Cost

• Currency Advantage

• ‘0’ Investment

PEOPLE QUALITY TAT COST

BUSINESS SCENARIO

CLIENT

REVISION

UPLOAD

INVOICE

AR

ORDERAPPROVED

ART. DEPT. OE DEPT.

PO

QC

CSR

$107,100

(Sample Size: 100 orders / day)COST SAVINGS

IN-HOUSE

3OE * 12 months = $108,0003GA * 12 months = $108,000



$216,000

TRANSACTIONAL ODC

$86,400

• Currency Advantage

• Labor Cost Advantage

• Rework Reduction

• Consistent,High Quality Resources

• Utilization of yourResources for Higher Jobs

• Continuity of Business

BETTER• Work at your Time

• Time Zone Advantage

• Flexible Resourcing

• 1st Time Right Approach

FASTER

INCREASE YOUR COMPETITIVE ADVANTAGECHEAPER

BENEFITS REALIZED

Flexible Capacity Creation

ScalableInfra-

structure

Get-Set-Go Methodo-

logies

Collaborative Governance

Models

Cultural Sensitization

RISKS MINIMIZED

Knowledge Building ODC

FRAMEWORK

PROCESS FRAMEWORK (Key Activities)

• Agree on Execution of Methodologies (a) Routine job (b) Adhoc jobs

• Roles & Responsibilities

(a) Addnectar (b) Client

• Staffing Requirement (a) Minimum commitment (b) Ramp up (c) Ramp down

• Finalize Commercials

SIGN OFFSHOREENGAGEMENT CONTRACT

1 Week

INITIATE1

Onsite

• Understand Business Operations

• Execute Trial Job

• Tailor OperatingProcesses

• Agree on GovernanceModel & SLAs

KNOWLEDGETRANSFER

1-2 Week

PLAN2

Offshore• Ready Infrastructure

(a) Seating (b) Telecommunication(c) Tools & technologies(d) Knowledgeable staff

• Train Offshore Teamon Expectations and Process

• Execute Trial Job

• Declare Readiness

BUILDVIRTUAL TEAM

1-2 Week

BUILD3

• Client Organization(a) Identify tasks and allocate to offshore(b) Monitor the progress(c) Guide / escalate

• Offshore(a) Prepare execution plan, allocate jobs to staff and execute the tasks(b) Lead coordinates with client for clarification / escalations

OPERATE OFFSHORE DEV. CENTER

1-2 Week

DEPLOY4

RISK MANAGEMENT

RISK AREAS RISK IDENTIFIED RISK MITIGATION MEASURES

People Cultural, Linguistic Gap, Attrition, Scalability, Role Conflicts

Training, HR Policies, India’s Labour Pool,Roles and Responsibility Defined

Process Loss of Control, Quality Partnership Approach,Predefined Metrics, Stringent Reviews

Technology Compatibility, Connectivity As is Migration, Redundant Links

Infrastructure Wars, Natural Disasters, Scalability Well Planned COB, Security Drills,First Right

ManagementResistance to Change, Customer Insights, Dependence, Intellectual Property

Change Management Plan, Knowledge Sharing, Exit Option, Contract Licenses

High EndEngagement Process

Easy Access to Qualified Talent Pool

Robust IT Process & Authorized Access

Knowledge Building and Co-branding

Environment

VALUE PROPOSITION

TRUST

DATA & INFO. SECURITY

READYRESOURCES

CULTURALSENSILIZATION

• More than 1000 man years of combined experience in Graphic Art, Order Management, Creative Design, Digital and Publishing

• The core team comes with strong US Promotional Industry and proven entrepreneurship background

• Many of top 40 suppliers and distributors are our clients

• A US registered company with local sales team

• ISO certified Offshore Development Center in Mumbai, India

• We follow 24/5 days a week work schedule

• A PPAI and ASI memberABOUT US

OUR CLIENTELE

CLIENT’S SPEAK

We have high expectations from ur partners and you live up to all of our expectations. Thank you for being such a valuable partner.

- Larry Sanson, VP-Operations

“ ”

They are a great partner and make the impossible possible.

- Brandon MacKay, MAS-President“ ”

CLIENT’S SPEAK

We are extremely happy with their services and rely on them as part of our team to provide the best service to our clients.

- Jennifer Tsai, VP-Operations

“ ”

We’ve been able to close deals more quickly and literally delight our clients with the speed in which we now turn around artwork, thanks to Addnectar.

- Glenn K. Oyoung, President

“”

110, Rosewood Avenue, Springfield, New Jersey 07081

Phone: 224 585 0569 • Fax: 847 770 4870Email: [email protected]

Software

Offshore Development Centre