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Starting Formal QA With An Offshore Team

Starting Formal QA With An Offshore Team

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Starting Formal QAWith An

Offshore Team

STARTING OFFSHORE QACAN BE A LITTLE DAUNTING.

AFTER ALL, THE QUALITY OF YOURPRODUCT IS IN THE HANDS OF A

TEAM THOUSANDS OF MILES AWAY.

GUIDELINES AMONG COMPANIES VARY, BUT THESE BEST PRACTICES HOLD TRUE THROUGHOUT THE

INDUSTRY:

Develop an EFFECTIVE

COMMUNICATIONSTRATEGY

The nature ofOFFSHORE QAdoesn’t allow for casual hallway

meetings.

Off/onshore teams mustbe well-connected:

Email

Off/onshore teams mustbe well-connected:

EmailInstant Messaging

Off/onshore teams mustbe well-connected:

EmailInstant MessagingPhone/Video Calling

EncourageEFFECTIVE

COLLABORATION

Offshore teams need:

Product vision

Offshore teams need:

Product vision

Work ownership

Offshore teams need:

Product vision

Work ownership

Team inclusion

END RESULT?

Effective testing

END RESULT?

Effective testing

Boosted productivity

END RESULT?

Effective testing

Boosted productivity

High retention

Refine“FAIL OVER”

PLAN

EstablishProtocols

for when problemscan’t be communicated

immediately.

For example:Schedule secondarytasks for teams so

productivity does not falter.