THE 15 MINUTE INCIDENT WORKOUTJOERG MUELLER (@JOERGM) HYPOPORT AG

2.5 YEARS AGO

…started DevOps

„OMG this also means Incident Management!“

IN THE MEANTIME AT NETFLIX

DRILLS, MANEUVERS &

…muscle memory

Introducing …

THE 15 MINUTE INCIDENT WORKOUT

GETTING DEV AND OPS IN ONE PLACE

FIRST SESSION

… brainstorm failures

POTENTIAL ISSUES

… as specific as possible

All other Sessions …

FIXED QUESTION SCHEME

How do we recognize it?

REVEALS MONITORING ISSUES

… and trains the eyes

What's the impact for the customer?

REALIZE HOW CRITICAL IT IS

… helps prioritizing

What can we do to fix it?

THIS IS WHERE

… the learning happens

What else should we do?

ALL THE TIME

… capture tasks and learnings

TRY FIXING FOUND ISSUES UNTIL

NEXT MEETING

Once a week 15 minutes - helps you become

fit for incidents!