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May 20, 2015 | 2:00 – 3:00 p.m. EST
The Enterprise Service Desk is HereLive Webinar
EVERY COMPANY IN THE WORLD HAS AN IT SERVICE DESK
SAMANAGE IS THE SERVICE DESK FOR THE ENTIRE COMPANY
Samanage Differentiators
Beautiful Experience We build enterprise software
that people love to use
Instant Value Clients are up and running
in days, not months
ITIL-ReadyWithout the complexity
True CloudAlways up to date just
like Gmail
Unified ITSM + ITAM Easily connect the dots among people, assets
and incidents
Code-Free Customization
No professional services needed
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5
“What we saw with Samanage was almost identical to what ServiceNow was offering but much easier to use and customize, and at a better price point."
-- Eric Feldman | Chief Information Officer
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Our software will always be different...and better.
HR
Legal
Facilities
Procurement
. . . Enterprise Service Desk software for every team, used by every
employee
Beautiful, born in the cloud, IT Service Desk software that
people love to use . . .
THE ENTERPRISE SERVICE DESK
ITFIRST...
...THEN SERVICE DESK FOR EVERY
OTHER TEAM
The Enterprise Service DeskEvery department that provides a service in the organization - whether that’s IT, Human Resources, Facilities, Finance, Marketing, or any department.
Each department is a service organization and needs the ability to track, assign, approve, and process requests.
The Samanage enterprise service desk software helps get work done by managing all service relationships in the company, not just IT.
Instead of each department doing it their “own way,” they should look to the IT experts.
The Enterprise Service Desk
The enterprise service desk allows for other departments to leverage IT solutions that are already in place and successful.
ITSM will take the lead and cross the boundary outside of IT.
Enterprise Service Desk Use Cases
Facilities
Sales
Accounting
Human Resources
Finance
How Can the Enterprise Service Desk Benefit Human Resources?
Recruitment Performance Management
Organizational Development
Employee Relations Benefits
New Employee Management Support
Training Disciplinary Pension
Resource Requests Policy Setting Organization and Structures
Grievance Health Care
Interview Support Personnel Data Culture Absence Management
Maternity
Advertising Reporting Business Change Policy Car Allowance
Onboarding Incentives and Commission
How Can the Enterprise Service Desk Benefit Facilities?
Office Services Environmental Catering Transport Security and
Safety
Office Move Cleaning Vending Taxis Health & Safety
New Office Space Climate Control Restaurants Buses Physical Access
Furniture Lighting Hospitality Travel Planning Alarm Management
Event Operations Plumbing Refreshments Company Cars First Aid
Meeting Room Management
Electrical Special Events Car Parking
Samanage Enterprise Service Desk
Let’s take a look...
SERVICE MANAGEMENT USED BY EVERY DEPARTMENT AND
EVERY EMPLOYEE -- EVERY DAY, ALL DAY, FROM ANY DEVICE
Questions?
