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1,000,000 transactions per day 10 countries 45clients 6 happy customers per second 4 ways of Scheduling & Dispatching your field workforce

4 ways of scheduling & dispatching the field workforce

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Page 1: 4 ways of scheduling & dispatching the field workforce

1,000,000 transactionsper day

10 countries

45clients

6 happy customers per second

4 ways of Scheduling & Dispatching your field

workforce

Page 2: 4 ways of scheduling & dispatching the field workforce

Schedule ‘n’ Dispatch : Challenges

• Prioritizing the existing jobs

• Rescheduling the requests

• Adjusting ad-hoc requests

• Admin work

FarEye provides a dispatch tool for service companies for mobile workforce management

Page 3: 4 ways of scheduling & dispatching the field workforce

How S & D works with FarEye?

Page 4: 4 ways of scheduling & dispatching the field workforce

FAREYE HELPS IN

SCHEDULING &

DISPATCHING JOBS

AND COLLECTING

DATA.

Page 5: 4 ways of scheduling & dispatching the field workforce

1. Automated Scheduling

Page 6: 4 ways of scheduling & dispatching the field workforce

Digital job list on FarEye, directly

from CRM/ERP

Page 7: 4 ways of scheduling & dispatching the field workforce

Full job details with Call & SMS

buttons at bottom.

Page 8: 4 ways of scheduling & dispatching the field workforce

2. Manual Scheduling

Page 9: 4 ways of scheduling & dispatching the field workforce

3. Auto Assigning

Page 10: 4 ways of scheduling & dispatching the field workforce

4. Auto routing

Page 11: 4 ways of scheduling & dispatching the field workforce

Benefits

• Reduction in admin work

• Optimization of resource

allocation

• Improve schedule accuracy

• Reduce customer response

time

• Improve customer loyalty &

satisfaction