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A Review of Mobile App Crash Reporting Tools
TABLE OF CONTENTSWhat do we want? And when do we want it?
What to do? What to do?
It’s not an easy decision
Unbiased suggestions
Crash reporting tools Crashlytics
Acra
New Relic
Crittercism/ Apteligent
Instabug
Hockeyapp
Firebase
Know of any more?
Don’t Forget
Monitoring your app performance is a must, and minimizing crashes is the key to survival
Nobody wants to end up losing users or damage the app reputation because of performance issues
WHAT DO WE WANT? AND WHEN DO WE WANT IT?
WHAT TO DO? WHAT TO DO?
There is a variety of advanced crash reporting tools:
Think of reporting tools as alert guard dogs, always ready to let you know if something goes wrong so you can identify the culprit and contain it.
Your KPI
Restrictions
Budget limitations
No one can decide which crash reporting tool is right for you. You know your product best.
We can suggest you consider:
IT’S NOT AN EASY DECISION.
UNBIASED SUGGESTIONS
We are not engaged with any of these tools, nor do we prefer one over another.
Still, we did include qualitative feedback from developers we know or comments that we’ve read through online groups and forums.
Powerful, yet lightweight crash reporting tool.
Price: Free
Features: Real-time crash reporting, in depth analysis, exception tracking ,test life cycle monitoring, beta app distribution, the integration with Crashlytics is now done by using Fabric SDK
Popularity level: High
Popular apps that use it (based on our X-ray scanner):
CRASHLYTICS
Uber Spotify Fruit Ninja
Open source crash reporting tool that organizes and posts your crashesin a Google doc
Price: Free
Features: Easy setup, compatible with all Android versions, configurable user interaction
Popularity level: Medium
Popular apps that it (based on our X-ray scanner):
ACRA
Linkedin Hotels.com Flickr
Offers end-to-end performance monitoring (analytics, A/B testing and crash reporting) for web and mobile apps.
Price: Free lite (Extensions available from $75)
Features: Performance breakdowns across each wireless network carrier, Crashes and slowdowns are by locations, type, devices, operating systems, operator networks and more. Data includes sessions that crashed, impacted users, resolved/unresolved crashes.
Popularity level: Medium
Popular apps that it (based on our X-ray scanner):
NEW RELIC
NY Times ESPN SoundCloud
This is a popular crash reporting tool that offers both service monitoringand error monitoring solutions.
Price: $0 - $1,500 per month
Features: breadcrumbs, geolocation, trends, monitors both fatal and non-fatal errors, cloud Service API monitoring, hybrid application support, real-time crash monitoring
Popularity level: Medium
Popular apps that it (based on our X-ray scanner):
CRITTERCISM/APTELIGENT
Snapchat Netflix CNN
Known for its debugging capabilities: providing valuable metadata that assists with debugging a crash
Price: $0 - $349 per month
Features: one dashboard for crashes and bugs, ability to group all related crashes together, permitting easy analysis regarding their occurrences, automated symbols upload script
Popularity level: Medium
Popular apps that it (based on our X-ray scanner):
INSTABUG
Asana Jamba Juice Dubsmash
Helps you distribute beta versions on Windows phones, Android, iOS, and Mac OS, and get feedback from users.
Price: $10 - $500 per month
Features: Plethora of search tools to help find the root of an app crash, full manual control, includes symbolicated crash stack traces and environmental details, automated deployment
Popularity level: Medium
Popular apps that it (based on our X-ray scanner):
HOCKEYAPP
Snapchat Skype Angry Birds
‘All inclusive’ platform for app developers.
Price: FREE (light – SPARK plan), $25 (Flame plan), Pay as you go (BLAZE plan)
Features: Prioritizes crashes. Data includes device characteristics and circumstances. Collects offline crashes. Push notifications and configuration changes via user groups.
Popularity level: Not yet determined
Popular apps that it (based on our X-ray scanner):
FIREBASE
Kill Shot Love Collage HappyFreshBravo
KNOW OF ANY MORE?
Know any other crash reporting SDKs worth adding in? Great, write to us at [email protected] and we would love to add them.
Already have experience with one of the SDK mentioned above? Share your feedback in our SDK marketplace, so that other developers can leverage on your experience.
When you add a real time SDK management tool (like ours), you can start with a few SDKs, play around until you’re sure which is the best one, and instantly turn off the others
DON’T FORGET…
…to AB test your crash reporting SDKs in real time.
In case we didn’t give you enough options, here are more:https://www.safedk.com/categories/crash-reporting
DON’T
FORGET
