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DATA PROTECTION LAW IS COMING TO ASIA Professor Abu Bakar Munir Faculty of Law, University of Malaya Adviser to the Malaysian Government (2007-2010) INDONESIA INFORMATION SECURITY FORUM 2011 14 December 2011 Bandung, Indonesia 1 #IISF2011

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DATA PROTECTION LAW IS COMING TO ASIA

Professor Abu Bakar Munir

Faculty of Law, University of Malaya

Adviser to the Malaysian Government

(2007-2010)

INDONESIA INFORMATION SECURITY FORUM 2011

14 December 2011

Bandung, Indonesia

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THE WORLD’S GREATEST NEWSPAPER 1843-2011

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Concept of Privacy

Definition

Privacy is our right to keep a domain around us, which includes all those things that are part of us, such as our body, home, thoughts, feelings, secrets and identity. The right to privacy gives us the ability to choose which parts in this domain can be accessed by others, and to control the extent, manner and timing of the use of those parts we choose to disclose.

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Types of Privacy

The right to be left alone

Bodily privacy

Privacy of communications

Territorial privacy

Informational privacy

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Privacy as Human Rights

Article 12 Universal Declaration on Human Rights 1948 No one shall be subjected to arbitrary interference with his privacy,

family, home or correspondence, nor to attacks upon his honour and reputation. Everyone has the right to the protection of the law against such interference or attacks.

Some Other Instruments Article 17, International Covenant on Civil and Political Rights 1966 Article 16, Conventions on the Rights of the Child 1989 Article 8, Convention for the Protection of Human Rights and

Fundamental Freedoms 1950 Article 18, OIC Cairo Declaration on Human Rights in Islam 1990 Article 4.3, Declaration of Principles on Freedom of Expression in Africa

2002 Article 5, American Declaration of the Rights and Duties of Man

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Informational Privacy

The rights of an individual to have

control over his personal information

Informational Privacy = Personal

Data Protection

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Why countries protect personal data?

International obligation

Competitiveness

Human right

International influence

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Why Protect Personal Data?

What Customers Say…

Nearly 90% of online consumers want the right to control how their personal information is used after it is collected

(Forrester Research 2003)

87 % of Americans are concern about the security of their information on the Internet

(Zogby International 2010)

61 % of adult Americans said that they were extremely concerned about the privacy of their personal information when buying online

(University of Southern California 2007)

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Cont……..

Our research shows that 80% of our customer would walk away if we mishandled their information

(Royal Bank of Canada 2003)

Concerns about the use of personal information led 64% of respondents to decide not to purchase from a company

(Privacy and American 2005)

67% respondents decided not to register at a website or shop online because they found privacy policy to be too complicated or unclear

(Privacy and American 2005)

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Malaysian Consumers Say…..

75.3% respondents say that they were “somehow concerned” and “very concerned” with their personal privacy even when not online

94.2 % respondents felt that their personal privacy might be threatened when using the Internet

50.8 % of non Internet Banking customers have not migrated to the online services mainly due to security, trust and privacy concerns

(Muniruddeen Lallmahamood 2007/2008)

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Therefore….

Trust and risk are major determinants towards purchasing and of intention to purchase

Trust is difficult to gain but easy to lose

Consumers are concern about their privacy

Consumers are very concern about privacy when transact online

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GOOD PRIVACY, GOOD BUSINESS

“Privacy is good for business”

Harriet Pearson

IBM Chief Privacy Officer

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How?

Potential Risks

Breaches of data protection law

Damage to organization’s reputation and brand

Physical, psychological and economic harm to customers

Financial losses associated with deterioration in quality and integrity of personal data due to customers’ distrusts

Loss of market share or a drop in stock prizes due to negative publicity/ failure or delay in the implementation of new product / service due to privacy concern

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Benefits

More positive organizational image and significant edge over the competition

Business development via expansion into jurisdiction requiring clear privacy standard

Enhanced data quality and integrity

Fostering better customer service and more strategic business decision making

Enhanced customer trusts and loyalty

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International Instruments

OECD Guidelines 1980

Council of Europe Convention 1981

European Directive 1995

APEC Privacy Framework 2004

Madrid Resolution 2009

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OECD Guidelines 1980 (8 Principles)

Collection limitation

Data Quality

Purpose Specification

Use Limitation

Security

Openness

Individual Participation

Accountability

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Council of Europe Convention 1981

Personal Data shall be:

obtained fairly and lawfully

stored for specified and legitimate purposes and not used in a way incompatible with those purposes

adequate, relevant and not excessive

accurate and, where necessary kept up to date

preserved in a form which permits identification of the data subjects for no longer than is required for the purpose for which those data are stored

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European Directive 1995

Personal data must be;

Processed fairly and lawfully

Collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes

adequate, relevant and not excessive

accurate and, where necessary kept up to date

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APEC Privacy Framework 2004 (9 Principles)

Preventing harm

Notice

Collection Limitation

Uses of personal information

Choice

Integrity

Security safeguards

Access and correction

accountability

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Madrid Resolution 2009 (6 Principles)

Lawfulness and fairness

Purpose specification

Proportionality

Data quality

Openness

Accountability

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Innovative ideas on proactive measures to protect personal data:

Procedures to prevent and detect breaches

Appointment of data protection or privacy officers

Training, education and awareness programmes

Audit

Adaptation of information systems and /or technologies

Implementation of privacy impact assessment prior to implementing new systems or technologies

Adoption of codes of practice

Implementation of a response plan

The Madrid Resolution has received support from Oracle, Walt Disney, Accenture, Microsoft, Google, Intel, Procter & Gamble, General Electric, IBM and Hewlett Packard

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National Approaches

Comprehensive Legislation

Legislation + Self-Regulatory

Self–Regulatory

Doing Nothing

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Comprehensive Legislation

All EU countries, including the 10 new

member states (Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia and Slovenia)

Japan, Korea, New Zealand, Australia, Hong Kong, Macao, Taiwan, Philippines

Chile, Argentina, Brazil, Mexico In Middle East, only Israel

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Legislation + Self-Regulatory

USA – Privacy Act 1974 + 12 federal sectoral based legislation + State Laws + Safe Harbour

Self-Regulatory

Singapore - Does not work – To have a data protection law by 2012

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Doing Nothing so far

Brunei

Vietnam

Laos

Cambodia

Many more

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Our Part of the World : What’s Happening ?

• Macao enacted her Personal Data Protection Act in 2006 • China has came out with several drafts of the law, and the latest in 2007 • India amended her Information Technology Act in December 2008. Some new provisions are added

to protect privacy and personal data. In April 2011, the third draft of the Privacy Bill was issued. • Indonesia came out with an academic draft in 2009

• Thailand has developed a draft Bill in 2010

• Taiwan amended her old law and passed a more comprehensive Personal Data Protection Act in

April 2010 • Malaysia has passed the Personal Data Protection Act in June 2010 • Korea came out with a more comprehensive law in March 2011 • The Philippines Congress has came out with the draft Act • Australia and Hong Kong are reviewing their Privacy Act and Privacy Ordinance respectively • Singapore is currently developing a law and is expected to be ready by 2012. On 13 Sept 2011, a

Consultation Paper was released • In April 2011, the EU Working Party decided that the New Zealand Privacy Act is adequate

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Korea

Data Protection Act 2011

• Data Protection Principles

• Rights of Data Subjects

• Organization to designate someone to take charge

• Special entity to enforce the Act (Data Protection Commission/DPC)

• Mandatory reporting of significant breach to DPC

• Data breach notification (to the Data Subject)

• Mediation to resolve dispute.

• Differentiate personal data & sensitive data

• PIAs are encouraged

Malaysia

Personal Data Protection Act 2010

• Data Protection Principles

• Rights of Data Subjects

• Special entity to enforce the Act (Data Protection Commissioner)

• No mandatory data breach notification.

• Differentiate personal data & sensitive data.

• Does not apply to Federal and States Goverments

Taiwan

Personal Data Protection Act 2010

• Data Protection Principles

• Rights of Data Subjects

• Mandatory data Breach Notification (to the Data Subject)

• Enforcement by Ministries responsible for each industry sector

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Malaysian PDPA : An Overview

Non-Application

Federal & States Govts

Non-Commercial Transactions

Personal, Family,

Household Affairs

Data Processed

Outside Malaysia

Credit Reference Agencies

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DATA PROTECTION PRINCIPLES

General Principle

Notice and Choice

Principle

Disclosure Principle

Security Principle

Retention Principle

Data Integrity Principle

Access Principle

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Exemptions

•Crime Prevention/Detection

•Offenders Apprehension/Prosecution

•Tax/Duty Assessment/Collection

•Physical/Mental Health

•Statistics/Research

•Court Order/Judgment

•Regulatory Functions

•Journalistic/Literary/Artistic

Partial

•Personal

•Family

•Household

•Recreational Total

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RIGHTS OF DATA

SUBJECTS

Right to be Informed

Right to Access

Right to Correct

Right to Withdraw Consent

Right to Prevent

Processing Likely to

Cause Distress

Right to Prevent

Processing for Direct

Marketing Purposes

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No. Section Offences Penalty

1 S. 16(4) Processing without a certificate of registration

Fine <RM500,000.00/

Imprisonment < 3 years/ Both

2 S 18(5) Processing after registration is revoked

Fine <RM500,000.00/

Imprisonment < 3 years/Both

3 S.5 Contravening Data Protection Principles

Fine <RM500,000.00/

Imprisonment < 2 years/Both

4 S. 29 Non-Compliance with Code of Practice

Fine <RM100,000.00/

Imprisonment < 1 year/Both

5 S. 37(4)

Failure to Inform the Refusal to Comply with the Data

Correction Request

Fine <RM100,000.00/

Imprisonment < 1 year/Both

6 S. 38(4) Processing after consent been withdrawn

Fine <RM100,000.00/

Imprisonment < 1 year/Both

7 S.40(3) Processing of Sensitive Data

Fine <RM200,000.00/

Imprisonment < 2 years/Both

8. S.42(6)

Failure to Comply with the Commissioner’s

Requirement

(Processing likely to cause damage or distress)

Fine <RM200,000.00/

Imprisonment < 2 years/Both

9 S. 43(4)

Failure to Comply with the Commissioner’s

Requirement

(Direct Marketing)

Fine <RM200,000.00/

Imprisonment < 2 years/Both

10. S. 129(5)

Transfer of Data to Places Outside Malaysia without

any law or adequate protection

Fine <RM300,000.00/

Imprisonment < 2 years/Both

11 S. 130(3)

Collects, disclose or procure to disclose data without

consent of Data User

Fine <RM500,000.00/

Imprisonment < 3 years/Both

12 S. 130(4) and (5) Selling or offer to sell

Fine <RM500,000.00/

Imprisonment < 3 years/Both

13 S. 131(1) and (2) Abetment and Attempt to commit any of the offences

Half of the maximum term provided for

that offence

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Enforcement Mechanisms

Data Protection Commissioner

Advisory Committee

Appeal Tribunal

Codes of Practice

Enforcement Notice

Prosecution

Revocation of Registration

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May I

recommend you to

read this!

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Privacy and Data Protection Sweet & Maxwell

(2002)

Internet Banking: Law and Practice

LexisNexis UK (2004)

Cyber Law: Policies and Challenges

Butterworths Asia (1999)

My other books on ICT Law

In Print

Information & Communication Technology Law

Legal & Regulatory Challenges

Thomson Reuters (2010)

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[email protected] http://profabm.blogspot.com

+60122185242

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