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Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 1
Terminology – The Domains, The Term Sets, and the Conflicts
Francine M Welker
Software Development Manager
To fill a shape with an image.
1. Use existing picture box, DO NOT delete and
create new picture box.
2. Right click on the shape.
3. At the bottom of the submenu select
“Format Shape”
4. Select “Fill” at the top of the “Format Shape”
dialog box.
5. Select “Picture or Texture fill” from the options.
6. And select “File” under the “Insert from” option.
7. Navigate to the file you want to use and
select “Insert”
8. On the “Format” tab, in the Size group, click on
“Crop to Fill” in the Crop tool and drag the image
bounding box to the desired size
9. DELETE THIS INSTRUCTION NOTE WHEN
NOT IN USE
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The Acrolinx Team
UX - User Assistance Engineering
– My team
– Our role
Terminology Owners
Information Developers
– One of the many ID organizations at Oracle
UX Terminology Experts … yet another team
Who we are
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The Task…
Start with a set of terms
Enter them into Acrolinx
Review
Go Live!
What we set out to do
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The Journey…
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The Journey…
What did we do wrong?
Nothing
What did we do right?
Nothing
REALLY?
And we are still
working on it!
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Looks Like Smooth Road Ahead…
Start with a set of terms
– We had 6000 of them, stored in a spreadsheet.
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How Prepared Can You Be?
What were our terms like?
– Terms
– Definition
– Usage
– Product Line specific
– Status: Approved / Rejected
– All of the terms were captured
using a well-defined process
We are set for the next steps…
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And the Journey Begins...
Enter the terms into Acrolinx
– Smooth ride, right?
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I Think I See Some Bumpy Road!
Ummm… how do we get the terms into Acrolinx?
– 6000 terms
– Status is critical
oh, wait… all the information is critical!
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We Can Navigate the Bump!
Spreadsheet import!
– What could go wrong?
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The Journey…
The Review
– There is a lot of “stuff” that we need to do to each term in Acrolinx!
Linking
Setting head term
Part of speech
– Terminology experts review the terms
– Of course, editors edit
But wait! These terms were approved and done…..
WHO is doing WHAT to TERMS?
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The Finish Line
Go Live
– I can see it…
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The Domains, The Terms, and the Conflicts
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The Team
My Team
– Our role is to manage the tool.
Terminology Owners
– They own the content before we import
Information Developers
– They use the content
– They propose new terms
– They use Acrolinx
– They are our consumers!
UX Terminology Experts - they are set to be the Keepers of the Acrolinx Database!
Who we are
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The Import
Import means the same thing to everyone, right?
What does “exactly the same” mean?
What did we agree to again?
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The Questions
What can you do to a term?
What’s a test database?
What is quality?
Who determines quality?
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Who? Who? Who?
Who owns it?
Who owns the Acrolinx DB?
Who manages the Acrolinx DB?
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The Terms…
All terms don’t belong in Acrolinx.
All terms are not created equal.
Terms have different uses.
Analysis
it’s not just a good idea, it’s pretty critical.
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Use Domains and Term Sets
How should we look at our terms?
– Good terms
– “Bad” terms
– Foreign language phrases
– Symbols (% or @) that have usage notes
Acrolinx provides so many ways to manage these
Use Domains… combine term sets!
Use the tool to your advantage
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Analysis
Common mistake is thinking you “know” your content.
– You might know it. Other folks might just think they know it.
To get content into a new environment, analysis will uncover new and
interesting information
Take the time to look at your information from a new perspective
Take the time to get everyone else to see that new perspective
It’s not just a good idea, it’s pretty critical
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The Conflicts
Don’t think you can avoid conflict.
Terminology is critical and everyone has an opinion.
Terminologists are passionate and picky.
Plan for the conflict.
– Understand that there will be a point that everyone will disagree.
– Understand that the disagreements are usually conceptual or
philosophical.
– Use conflict to move the project forward for understanding of the new tool.
You can’t avoid them, so plan for them
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And the Obvious Stuff Can Derail You!
Scope
Executive Management Sponsorship
Checkpoints for goals and priorities
Buy in from all the team…
Agree on goals as a team…
Scope creep… misunderstandings, etc…
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Are you on the terminology journey?
Good Luck!
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