Alfresco Community 2012Annual Survey Results

Community Edition Release Update

• I know we are past due• Actively working toward a release

before DevCon• Likely called 4.2.a• Want to help test? Nightly builds at:

http://dev.alfresco.com/downloads/nightly/dist/

Some headlines…

• 17.5% of responses collected in 2011;• 43% from Europe, 36% from North America;• 1 in 4 evaluating Alfresco compared to 1 in 3 last

year;• Over half were from high-tech, telco and

professional services;• 1 in 5 has been working with Alfresco 3 years or

more;• 40% have paid for subscriptions;• 47% have attended an Alfresco event in the past

12 months;• 59% of respondents have posted in the Forums,

compared to 43% the previous year.

ABOUT THE RESPONDENTS

What is your relationship to Alfresco?

Eval

uatin

g its

use

Custo

mer

—Te

chni

cal

Custo

mer

—Non

-Tec

hnica

l

Partn

er—

Tech

nica

l

Partn

er—

Non-T

echn

ical

Non-P

artn

er—

Tech

nica

l

Non-P

artn

er—

Non-T

echn

ical

Empl

oyee

—Te

chni

cal

Empl

oyee

—Non

-Tec

hnical

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

20112012

How long have you been working with Alfresco?

17.8%

9.3%

13.5%

38.6%

20.8%

0 – 3 Months

4 – 6 Months

7 – 11 Months

1 – 3 Years

3 Years or More

Where is your office located?

2% 10% 2%

43%

36%

7%Africa

Asia

Australasia

Europe

North America

South America

Select the industry that most closely matches the business you are in:

2%6%

7%

14%

6%

2%26%

5%

2%1%1%

26%1%

Construction/facilities

Media/entertainment/publishing

Education

Government/Public Sector

Financial Services and Insurance

Healthcare Provider

High Tech and Telecommunications

Manufacturing

Non-profit

Oil/Gas/Energy

Pharmaceutical

Professional Services

Retail

Which edition of Alfresco do you use primarily?

55.2%

0.8%

40.9%

3.1%

Alfresco Community

Alfresco Team

Alfresco Enterprise

Alfresco Cloud

EVENTS (NOT ONLINE)

Is there an Alfresco meetup or user group that meets regularly and is convenient to your location?

24.1%

35.7%

40.2%

Yes

Unsure

No

Very little change over last year

If you answered “Unsure” or “No” to the previous question, would you attend an Alfresco meetup or user group if one was available in your city?

Yes, definitely Probably would attend Not sure Probably would not attendNo, definitely not0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

20112012

If there are any meetups, events, user groups, or conferences that are not Alfresco-specific that Alfresco should have a presence at, please provide a list here:

• Belgrade • Devoxx

• British Computer Society Jersey • eCom Geneva

• Casandra • FOSDEM

• CeBit • Greater Seattle Linux User Group

• Club Chaine Documentaire • Java User Groups

• Costa Rica Java User Group • Les journées de la GED

• Congrès des Archivistes du Québec • Linux Australia

• Denmark • NoSQL

• Documation • Portuguese Java User Group

• DocFlow Russia • TED Talks

• Ubuntu Meetup UAE

In the past year, I have attended

Local Meetup Lunch-and-learn Alfresco Devcon Americas Alfresco Devcon EMEA0%

5%

10%

15%

20%

25%

30%

35%

20112012

Alfresco DevCon 2012 is in Berlin (5-7 Nov) and in San Jose, California (13-15 Nov). Which are you planning to attend?

18.9%

10.4%

4.0%

66.7%

Berlin

San Jose

Both

Neither

Berlin, GermanyNovember 6 &

7

San Jose, CaliforniaNovember 14 & 15

http://devcon.alfresco.com

ALFRESCO.ORG

Alfresco keeps me up-to-date on what is happening in the Alfresco community:

Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

20112012

In thinking about how you stay informed about what’s happening in the Alfresco community, what tools do you typically use (select all that apply):

0%

20%

40%

60%63.3% 62.4%

57.8%

44.7%

21.5%

11.4%17.3%

30.0%

5.9% 7.2%

25.3%

7.2%

In the last year, please estimate how many posts you made in the Alfresco Forums:

None 1 – 3 4 – 6 7 – 10 More than 100.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

20112012

Compare this to actuals, just for fun

Thinking about your most recent experience in the Forums, which of the following best describes your experience:

Exce

eded

exp

ecta

tions

Exac

tly w

hat I

nee

ded

Som

ewha

t hel

pful

Respo

nse

not h

elpf

ul

Never

rece

ived

a re

spon

se

I hav

en't

used

the

foru

ms i

n th

e la

st y

ear

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

20112012

Also should compare this one to actuals w/r/t unanswered posts

How strongly do you agree or disagree with this statement: I feel welcome in the Alfresco forums:

Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

20112012

I primarily use the Alfresco wiki for (select all that apply):

I don

’t us

e th

e Alfr

esco

wiki

Produ

ct ro

adm

ap in

form

ation

Releas

e sc

hedu

le

Releas

e no

tes

Gener

al pr

oduc

t inf

orm

ation

Techn

ical r

efer

ence

Other

, non

-tech

nical

infor

mat

ion0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

7.5%

33.6%

22.0%

32.4%

55.2%

82.2%

10.0%

How strongly do you agree or disagree with this statement: I can find what I’m looking for in the Alfresco Wiki:

Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

20112012

What is the one thing you would change about the Wiki?

1) Keep up-to-date 22% 2) Version info 18% 3) Better search 10% 4) Better content and design 7% 5) Examples 7% 6) Tutorials/better help 7% 7) Likes it as is 6% 8) Roadmap 3% 9) Structure 3% 10) Input of Docs Team 2%

Regarding blogs.alfresco.com, I would like to read/hear an increased level of personal insight from:

Nobod

y - fi

ne a

s it i

s

Alfres

co S

enio

r Man

agem

ent

Alfres

co P

rodu

ct M

anag

ers

Alfres

co E

ngin

eers

Alfres

co P

artn

ers

Alfres

co C

omm

unity

Con

tribu

tors

0%

10%

20%

30%

40%

50%

60%

70%

20112012

COMMUNITY ENGAGEMENT

In the past year, what contributions have you personally made to the Alfresco Community:

Creat

ed a

foru

m to

pic

Respo

nded

to a

foru

m to

pic

Raise

d an

issu

e in

Jira

Contri

bute

d co

de v

ia Ji

ra

Edite

d th

e Alfr

esco

Wik

i

Post

ed a

n Alfr

esco

rela

ted

stat

us o

n so

cial

Wro

te a

n Alfr

esco

rela

ted

blog

Parti

cipa

ted

in a

n Alfr

esco

roun

dtab

le

Condu

cted

an

Alfres

co w

ebin

ar

Attend

ed a

n in

-per

son

Alfres

co e

vent

Gave

a pr

esen

tatio

n at

an

even

t

Publ

ished

a scr

eenc

ast o

n Alfr

esco

Contri

bute

d to

an

open

sour

ce p

roje

ct

Creat

ed a

new

ope

n so

urce

pro

ject

0%

10%

20%

30%

40%

50%

60%

20112012

Love this slide!

When I look for add-ons, integrations, and other open source projects…

Alfres

co A

dd-o

ns

Alfres

co Fo

rge

(Dep

reca

ted)

Bitbuc

ket

Googl

e Cod

e

Github

Sour

cefo

rge.

net

Alfres

co W

iki

Alfres

co Fo

rum

s

Blogs

list

ed o

n bl

ogs.a

lfres

co.co

m

Blogs

not

list

ed o

n bl

ogs.al

fresc

o.co

m

Alfres

co.co

m

Alfres

co ch

anne

l on

IRC

Alfres

co T

echn

ical D

iscus

sion

mai

ling

list

Ad ho

c sea

rch

engi

ne q

uery

0%

10%

20%

30%

40%

50%

60%

70%

80%

20112012

In the past year, I leveraged these types of contributions…

I hav

e ne

ver l

ever

aged

a com

mun

ity cod

e co

ntrib

utio

n

Lang

uage

Pac

ks

Shor

t cod

e sn

ippe

ts

Shar

e Das

hlet

s

Shar

e Th

emes

Other

Sha

re a

dd-o

ns/e

xten

sions

Busin

ess-

or I

ndus

try-s

pecifi

c Con

tent

Mod

els

Metad

ata

Extra

ctor

s/Tra

nsfo

rmer

s/Ren

ditio

ns

Entir

e So

lutio

ns/A

pplic

atio

ns

Devel

oper

Too

ls

Mobile

App

licat

ions

Inte

grat

ions

with

oth

er S

oftw

are/

Serv

ices

/Too

ls

Altern

ativ

e Clie

nt A

pplic

atio

ns

Busin

ess Pr

oces

s Defi

nitio

ns0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

20112012

If you answered “I have never leveraged a community code contribution” in the previous question, why is that?

Didn’

t hav

e th

e ne

ed

Didn’

t kno

w whe

re to

find

suc

h th

ings

Nothi

ng m

et re

quire

men

ts

Qualit

y no

t goo

d en

ough

Not a

ctiv

ely

mai

ntai

ned

Didn’

t wor

k with

my

rele

ase

of A

lfres

co

Licen

se w

as in

com

patib

le

Pref

er to

dev

elop

our

own

0%

10%

20%

30%

40%

50%

60%

70%

20112012

What types of code contributions are you interested in contributing to the community?

I don

’t wan

t to/

cann

ot m

ake

any

cont

ribs

Bug fi

xes

Lang

uage

Pac

ks

Shor

t cod

e sn

ippe

ts

Shar

e Das

hlet

s

Shar

e Th

emes

Other

Sha

re a

dd-o

ns/e

xten

sions

Busin

ess-

or I

ndus

try-s

pecifi

c Mod

els

Metad

ata

Extra

ctor

s/Tra

nsfo

rmer

s

Entir

e So

lutio

ns/A

pplic

atio

ns

Devel

oper

Too

ls

Mobile

App

licat

ions

Inte

grat

ions

with

oth

er S

yste

ms

Altern

ativ

e Clie

nt A

pplic

atio

ns

Busin

ess Pr

oces

s Defi

nitio

ns

Chang

es (n

ot e

xten

sions

) to

Alfres

co C

ore

Chang

es (n

ot e

xten

sions

) to

Alfres

co E

xplo

rer

Chang

es (n

ot e

xten

sions

) to

Alfres

co S

hare

0%

5%

10%

15%

20%

25%

30%

35%

40%

20112012

Dashlet Challenge 2012 Ends Tomorrow, BTW!

If you answered “I don’t want to/cannot make any code contributions” to the previous question, please select the reason why:

Do no

t own

the

code

Unsur

e of

inte

rest

No tim

e to

clea

nup

No tim

e to

mai

ntai

n

Do no

t see

ben

efit

No pl

ace

to h

ost

Uncle

ar a

bout

the

proc

ess

Lack

ski

lls0%

10%

20%

30%

40%

50%

60%

20112012

If you could only pick one thing that would make the Alfresco community a more vibrant and valuable place for all stakeholders, what would it be?

Likes

it a

s is

Mee

tups

/eve

nts

Bette

r doc

umen

tatio

n

Bette

r sup

port

Does

not k

now

Nonse

nse

Mor

e co

llabo

ratio

nOth

er

Traini

ng

Ease

of u

se

Engine

er in

volve

men

t/sup

port

Rewar

ds s

chem

e/sim

ilar

Roadm

ap a

nd re

lease

sch

edule

Add-o

ns in

fo

Brand

ing/m

arke

ting

Inco

rpor

ate

feed

back

Inte

grat

ion

Keep

up-to

-dat

e

Mor

e ce

ntra

lized

Mor

e ex

pert

blogs

/arti

cles

Videos

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

THANKS!