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Conversion Optimization Presented by: Nick Herinckx(@ nickherinckx) Senior Account Executive Anvil Media, Inc. 503.595.6050 ext. 233

Anvil Conversion Optimization Webinar 1011

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See How You Can Increase Revenue Without Raising Your Media Spend Using Conversion Optimization Let’s face it – your marketing budget doesn’t always increase like you’d hope it would. But what if there was a way to increase your website’s revenue without having to spend more money driving additional traffic? You can! Nick Herinckx of Anvil Media will highlight conversion optimization best practices designed to leverage existing visitors by turning them into customers.

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Conversion Optimization

Presented by:Nick Herinckx(@ nickherinckx)Senior Account ExecutiveAnvil Media, Inc.503.595.6050 ext. 233

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About Anvil Media

Anvil Media, Inc. is digital marketing agency specializing in search engine marketing services, including search engine optimization, pay-per-click management,  online reputation management, mobile & social media marketing services.

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Agenda

• What is conversion optimization?• Benefits and return• Tactics for conversion optimization• How to create an online testing program• Testing tools

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What is conversion optimization?

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Generate more conversions from your existing traffic.

Involves testing elements of your website, such as layout and calls

to action, to see which combination results in a higher % of your existing traffic converting.

What is Conversion Optimization?

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FAIL LESS OFTEN

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Benefits and Return

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Benefits and Return

Site Visits Conversion Rate

Conversions

15,500 2% 310

Typical Conversion Rate

You’re failing 98% of the time.

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Benefits and Return

Site Visits Conversion Rate

Conversions

15,500 4.5% 698

Conversion Rate After Optimization

We’re failing less often

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Benefits and Return

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Benefits and Return

Site Visits Conversion Rate

Conversions

15,500 2.6% 403

Conversion Rate After Optimization

We’re failing less often

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Benefits and Return

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Benefits and Return

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Tactics for Conversion Optimization

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How do we stop failing so much?

How can we make more money from our existing

traffic?

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It’s about answering the right questions.

The questions that your customers ask

themselves subconsciously when

they visit your website.

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• Can I Easily Find What I’m Looking For?

• Can I Get All the Information I Need to Make a Decision

• Why Should I Purchase from You?

• Why Should I Purchase Now?

Questions

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

Every page needs a headline

Clear headlines & sub-headlines

Just say what each page is about

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Can I Easily Find What I’m Looking For?

Which of these is better for a search on “woman’s dress

shoes” ?

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

Which of these is better for a search on “enterprise resource

planning software” ?

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

Faceted navigation

Multiple ways to find your product or solutions pages

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

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Can I Easily Find What I’m Looking For?

Your site remembers users’ preferences

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Can I Easily Find What I’m Looking For?

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Can I Get all of the Information I Need to Make a Decision?

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Can I Get all of the Information I Need?

Allow users to compare multiple products side-by-side

Use images and video, not everyone likes to read text!

Reviews are a MUST!

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Can I Get all of the Information I Need?

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Can I Get all of the Information I Need?

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Can I Get all of the Information I Need?

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Can I Get all of the Information I Need?

Quizzes and product finder applications help boost conversion rates for complicated products or solutions

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Can I Get all of the Information I Need?

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Can I Get all of the Information I Need?

Change content offering depending on where they’re at in your website

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Can I Get all of the Information I Need?

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Why Should I Purchase from You?

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Why Should I Purchase from You?

Utilize visible trust elements on every page

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My Favorite Trust Elements

• Testimonials• Awards• Security badges• Press mentions• # of customers• Years in

business• # of countries• # of items shipped• Social media fans

Why Should I Purchase from You?

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Why Should I Purchase from You?

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Why Should I Purchase from You?

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Why Should I Purchase Now?

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Why Should I Purchase Now?

Every product or solution page must state or hint at a reason to purchase sooner rather than later

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Why Should I Purchase Now?

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Why Should I Purchase Now?

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Why Should I Purchase Now?

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Example Return

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How to Create an Ongoing Testing Program

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Ongoing Testing Program

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My Favorite Tests

• Call to action location & color• Page headlines• Form length• # of checkout pages• Location of trust elements• Number of calls to action

Ongoing Testing Program

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Ongoing Testing Program

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Testing Tools

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Google Website Optimizer (free)

• www.google.com/websiteoptimizer

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Clicktale ($99/month)

• http://www.clicktale.com

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Q&A & Next Steps

Hallie JanssenVice President Anvil Media, Inc.310 NE Failing StreetPortland, OR 97212O: 503.595.6050 x221M: 503.260.6700 [email protected]

Read Anvil’s blog, articles & white papersSubscribe to our newsletter or follow us on

TwitterContact us with questions about how to

make more money from your existing traffic

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Upcoming Anvil WebinarsNovember 16th, 2011– 10am PSTAdvanced Social Media Strategies, Tactics & Tools

December 14th, 2011 – 10am PSTCompetitive Intelligence: Creating opportunities through

insights

January 18th, 2012 – 10am PSTBrand Management for Hospitality Industry

Find Out More and Register http://www.anvilmediainc.com/search-engine-marketing-webinars