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Jameel Qureshi

Group Leader

Fahad Ahmad Zeeshan Adeel Kamran

Other Members

COMMUNICATION

COMMUNICATIONCommunication is the

process of sending and receiving messages and

sharing thoughts and ideas between

parties

Basic Model Of Communication

Barriers inCommunication

Obstacle in a workplace  that prevent effective

exchange of ideas or thought

Many ThereBarriersare

in communication

Age RaceGender National or Cultural originEducation Level

Urban or ruler ResidenceSocioeconomic class Physical Noise

Lack of interestPoor Timing Lack of knowledgeInformation overload

LanguageStressChoice of medium Emotions

GENDER

Major influence on the way we communicate with others.

When men and women work together in a group, men tend to be more assertive and self-confident.

Women are more likely than men to express their emotions, to reveal how they feel about a situation.

AGE

Young people and old people communicate in different ways. We do tend to judge a statement by different standards if we know the speaker’s age. A person’s age or gender is not important in judging the truth or wisdom of what that person says .

PHYSICAL NOISE

Physical noise occurs when the sender and receiver try to communicate in a situation that is noisy

For example, the bus stop. The noise produced by the passing buses create what is known as ‘physical noise’.

POOR TIMING

Poor timing usually happens when the sender is not aware of the mood of the receiver when sending the message.

For example, approaching your employer for a raise when he/she has just made an announcement that the company is almost bankrupt

LACK OF INTEREST

Sometimes, there are some things that we are just not interested in. Of all the subjects that students learn to complete their degree, they cannot love all. There will be the ONE or TWO subject that we have to suffer to stay awake for. A lack of interest in what someone has to say will definitely lead to a breakdown in communication.

INFORMATION OVERLOAD

Information overload occurs when you try to absorb too much information over a short period of time. If you try to study continuously for hours without a break, or introduce too many new concepts to your learning in one period of time, your mind will become confused and this can lead to a break down in communication.

STRESS

When people are under stress, they are more apt to inject communication barriers into their conversation. These barriers can exist in any of the three components of communication (verbal, paraverbal, and nonverbal)

CULTURAL

Cultural barriers are a result of living in an ever shrinking world. Different cultures, whether they be a societal culture of a race or simply the work culture of a company, can hinder developed communication if two different cultures clash. In these cases, it is important to find a common ground to work from. In work situations, identifying a problem and coming up with a highly efficient way to solve it can quickly topple any cultural or institutional barriers. Quite simply, people like results

EMOTIONS

Emotional barriers can be tough to overcome, but are important to put aside to engage in conversations. We are often taught to fear the words coming out of our own mouths, as in the phrase “anything you say can and will be used against you.” Overcoming this fear is difficult, but necessary. The trick is to have full confidence in what you are saying and your qualifications in saying it. People often pick up on insecurity. By believing in yourself and what you have to say, you will be able to communicate clearly without becoming overly involved in your emotions.

LANGUAGE

Language barriers seem pretty self-inherent, but there are often hidden language barriers that we aren’t always aware of. If you work in an industry that is heavy in jargon or technical language, care should be taken to avoid these words when speaking with someone from outside the industry. Without being patronizing, imagine explaining a situation in your industry to a child. How would you convey these concepts without relying on jargon? A clear, direct narrative is preferable to an incomprehensible slew of specialty terms.

LACK OF KNOWLEDGE

Lack of  Knowledge. If a receiver is unable to understand a message filled with technical information, communication will break down.  Unless a computer user knows something about the Windows environment, for example, the user may have difficulty organizing files if given technical instructions. 

CHOICE OF MEDIUM

Let us con sider the following situations: 1. A salesman has to submit a report on the comparative sales figures of the last five years. If he writes a lengthy paragraph incorporat ing the information, or talks on the phone, he will fail to communi cate anything. He should present the figures in a tabular form, or preferably make a bar diagram, which will make communication an instantaneous process.

2. An employee wants to express his regrets to his supervisor over his misconduct. In this case, written explanation alone may prove to be ineffective. Face-to-face communication will probably be the best. Let him speak very little, but let him look remorseful; his supervi sor will be satisfied and the whole matter will be amicably settled..3. A manager wants to compliment an employee for a distinguished performance. Shall he send a peon with a memo? Don't we know how memos are usually resented? The manager should choose a medium that transmits his compliments with a personal touch,

Each communication must be transmitted through an appropriate medium. An unsuitable medium is one of the biggest barriers to communication

G O O D

BYE