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© 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
BDT402
Delivering Business Agility
Using AWSDavid C. D’Lima, Wipro Ltd
October 2015
What to Expect from the Session
Enterprise Imperatives for Cloud
Discovery and Assessment
Migration
Managed Services and Monitoring
Case Studies and Best Practices
1
2
3
4
5
How?
Enterprises must see Cloud benefits beyond only infrastructure cost take-out
Speedy identification of enterprise
components to be migrated
Leverage experience and assets to
accelerate migration
High degree of automation in
managing and monitoring the IT
landscape post migration
Why?
Provide the business greater agility
and lower operating costs
Facilitate collaboration and foster
innovation for the business
Reduce costs and improve the
transparency of chargebacks
Enterprise Imperatives for Cloud
Large Education Services Provider: Migration
Assess the application portfolio
Develop heat map and roadmap for entire
application portfolio
Environment build in AWS Public Cloud and
VPC
Secure Migration/Deployment of Apps in
AWS.
Challenges
Wipro as an SI proposed :
Use of Amazon VPC – VPN tunnel between
Client DC & AWS
Creation of Public & Private Subnets to
segregate traffic.
Usage of AWS Direct Connect for
interconnection of Client DC with AWS.
Encryption at the Volume level to protect
data at rest on Amazon EBS volumes
Life Cycle Management of encryption keys
used for Volume encryption (EBS)
Host Based Security for EC2 instances
covering the following aspects:
Host Intrusion detection
Host Firewall.
Client can make use of Amazon Web
Services (IaaS) to provision quickly the
infrastructure required for the project teams
for environments like Development, Testing
& Staging, Production and Service
Management.
Deploy security tools in the AWS Cloud with
minimal foot print in Client Datacenter
Design operational processes for Encryption
Key Management and Host Based Security
Movement of 5 Applications into AWS with
approximately 300 Virtual instances and 200
EBS Volumes secured across the movement
into steady-state
Proposed Solution Projected Benefits
Large Education Services Provider : Migration of Applications to AWS
Client profile A large Education Services Provider
Scope Secure Migration/Deployment of Apps in AWS public Cloud
Financial Institution: Migration of Applications to AWS
Reduce license spend on COTS
software
Streamline data center and
infrastructure expenses
Accelerate release cycles
Challenges
Integrated assessment of
infrastructure, application and data
elements
Reviewing available solution options
(retire, consolidate, transform) instead
of only a “lift-and-shift” approach
Pilot migration before large scale
“factory” model deployment
Workload variations became trivial to
manage
Standardization led to speedier
enterprise process adoption
Embracing new solution
components, promoted innovation
Proposed Solution Projected Benefits
Client profile
Prominent Financial Institution
Scope
Reduce software and hardware costs
Consumer Goods Firm: Business
Heterogeneity of applications that
complicated business process
execution and operation
Inefficiency and latency because of
different processes across regions
Cost of managing this diversity
Challenges
Standardized notification, workflow,
dashboards and analytics
established
Base platform running atop AWS,
ensured scalability and reliable
connections to diverse back end
systems
Business process execution,
integrated with application and
infrastructure management
Open Source components
contributed to license savings
Accelerated go-live dates for new
standardized process rollout
Support headcount reduced because
of standard platform and self-
service/automation levels
Proposed Solution Projected Benefits
Consumer Goods Firm: Business Processing Platform on AWS
Client profile
Global Consumer Packaged Goods FirmScope
Deliver Business Process Outcomes using Platform as a Service
Drivers for Cloud - Enabling The Enterprise Landscape
Drivers for Cloud-enabling
Newer Markets, Business Unit
Consolidation/Divestment, Enhance
Functionality, Hardware/Application refresh,
TCO, Availability, Scalability, Regulatory,
Serviceability, Standardization, Software
Licensing
Hardware, OS Platform, Middleware, Apps, DB,
ERP, Mainframe, Data
On-prem to Cloud (Legacy Modernization)
On-prem to Cloud (IaaS, PaaS, SaaS, BPaaS)
Proprietary Hardware to Commodity Hardware
Proprietary Platform to Open Platform
Infra+Apps: InsightIX,
Apps: HTS
Managed Services: ServiceNXT & DSH
Technology Options during Cloud-enablement
Methods & Tools
Opportunities Through The CloudOpportunities Through The Cloud - Enablement Decision Making Process
Reduce Number of Applications – from a large number to a number close to the Best-in-class benchmark - Redundancies in IT because of mergers and acquisition, un-governed growth
Reduce Cost - over and above outsourcing and offshore cost savings; leverage economy of scale by reducing variations
Reduce Complexity & Risk - Challenges of aging, silo’d and unmaintainable systems leading to questionable business value of IT
Enhance alignment with Business + IT Strategy & Enterprise Architecture – align all application SW, products, packages, platforms, infrastructure with chosen enterprise standards
Reduce Number of Technologies/Platforms –reduce variations
Standardize & Simplify Business Processes -Reduce Process Variations - across products, geographies and contracts
Increase Business Performance/Agility –increase KPIs across business processes through better alignment with IT
Target IT Landscape
Retain (The Best)
Decommission, Migrate,
Consolidate, (The Rest)1250 - Apps
250 -Apps
Current IT Landscape250 - Apps
Discovery and Assessment
Insightix – What is it?
InsightixA digitized platform to assess, benchmark and blueprint IT transformation roadmaps
Comprehensive IT Infrastructure
assessments across all areas (End
User, Data Center, Storage, Tools
and Processes)
An Infrastructure Maturity model
("SOOS") based classification and
transformation blueprints. SOOS -
Standardized, Organized,
Optimized and Smart
Value Proposition - Roadmaps to
reduce IT infrastructure spends,
future ready infrastructure strategy
Grade applications on technical and
business value into four buckets -
Tolerate, Invest, Migrate, Eliminate
Uses proven Application Portfolio
Rationalization Methodology.
Flexible configurable outputs such as
Outsourcing Maturity Analysis,
Offshoring and Migration Analysis
Value Proposition - Roadmaps to
reduce IT application spends, future
ready application strategy
Insightix - Assessment Scope Areas
COTS (Commercial
off-the-shelf)
Custom Built
Mobile
Service Management
Service Level Management/ ReportingVendor Management Asset Management
Enablers &
Levers
Security
Tools
Consolidation
Collaboration
Availability
Hardware
Services
Database
DC Network
Storage/Backup
Patching
Compute (OS)
Assessment
Areas
Virtualization
Datacenter Applications
Assessment
Areas
Workplace Technology &
Collaboration
Services
IT Service Desk
Desktop
Engineering
Messaging
Assessment
Areas
Service Desk
Command Center
Exchange, Dominos
Application Packaging
Image Management
Software Distribution
Desktop Management
Antivirus & Patch
Management
IM, Mobile Solution
Collaboration
Configuration management Availability ManagementChange Management Event Management
Incident Management / Major
Incident ManagementCapacity ManagementRelease ManagementProblem Management
Insightix - Assessment Phases
Plan Discover
Scope Identification,
Stakeholder Mapping,
Planning, Kick-Off
Deep Scan or Manual
Inventory with Mutual value
Discussions
Analyze &
ProfileRoadmap
Observations,
Inferences, Profiling &
Benchmark Analysis
Infra Remediation &
Transformation Roadmap
Phase 1 Phase 2
Standardized Organized Optimized Smart
Tolerate Invest Migrate Eliminate
Deep Scan Discovery of the IT Infrastructure & Application
Landscape
Scan Assess Validate Consolidate
Up-to-date, trusted
configuration data &
service maps fed to
key management
systems such as
BSM tools & CMDBs
Confirmation of
all data
components
scanned
Recognition and
mapping of
Hardware, OS,
software
components,
business
application and
dependencies
Discovery of IT
environment using
low-impact agent-
free discovery
techniques & third
party data sources
SLM/BSM
Asset
Management
Service DeskVisualizations
ReportsExcel
1 2 3 4
Migration
Migration Using Acceleration ToolsMigration using Acceleration Tools (Host Transformation Solution)
License Files
Configuration Files
Startup ScriptsLicense Files
Configuration Files
Startup Scripts
Migrated App
J2EE code
Target JEE Platform
Identify the
Migration Changes2
Make the Migration
Changes3
Compile the code
in target J2EE
environment4
Deploy the
application6
Package Application
as per target J2EE
Application Server5
Convert Scripts /
Configuration1
Application
Migration with
Host
Transformation
Solution
Source
JEE Platform
Managed Services
Request &
Support
Plan &
Govern
Provision &
Configure
Monitor &
Operate
Genesis of ServiceNXT™ Cloud Operations Center
Service Request Management
Incident Management
Knowledge Management
Problem Management
Change & Release Management
Asset Management
Application Automation
Server Automation
Network Automation
Client Automation
Enterprise Scheduling &
Workload Automation
Platform, Application,
Middleware Monitoring and
Management
Performance, Capacity &
Availability Management
Data and security Management
Storage, Back-Up and Restore
Management
Event & Impact Management
Compliance & Policy
Management
Metering, billing and Show back
Project & Portfolio Management
Integrated Delivery governance
Service NXT Cloud
Operation Center
Catalog based service
offerings Lifecycle
management Service
Level Mgmt Dashboards &
Analytics Compliance
Chargeback and Billing
Self Service
Administration
Chargeback
Analytics
Configuration
Flex Delivery
Templates
Provisioning
Orchestration
Monitoring
Performance
Capacity
Cloud
Admin
Cloud
UsersAWS
Public
Cloud
Private
Cloud
PaaS
Cloud
User
Team
Service Catalog
Provisioning
Landscape View
Performance View
Reports
Cloud
Support
Team
Service Catalog
Provisioning
Monitoring
Management
Reports
End- to-End Cloud Life Cycle Management
Integrated
Service Desk
Provisioning Monitoring &
Management
Security &
Compliance
ITIL V3
Framework
Reporting &
Charge BackDe-Provisioning
Administration
ServiceNXT™ Cloud Operations CenterServiceNXT™ Cloud Operations Center - Operating Model
Internal
Cloud
Wipro's Digital Services Hub (DSH)
A multi -tenanted, configurable, secure and compliant platform that enables the
integration, orchestration and delivery of discrete on-premise and public cloud
hosted digital services to business and IT users
Modular and extensible
platform that integrates a
wide variety of infrastructure,
platform and business
services
Highly customizable platform
that adapts to enterprise IT
policies and business /
operational workflows
Enables the seamless
orchestration and delivery of
both data services and
business services across the
extended enterprise
Secure platform that enables
single sign-on, multi-factor
authentication, role based
access control, auditing and
compliance for individual
services
Fine-grained chargeback and
accounting of service
consumption by various user
groups
Dashboards to monitor SLAs
and deliver real-time alerts /
notifications for individual
services
Digital Services Hub Support for Operations
Business
Operations
Management
Operations
User Operations
(Self Service)
Approved Standard laaS
and PaaS Services
Guided Cloud Provider
Selection
Service Provisioning &
Lifecycle Management
Subscription &
Consumption Management
Visual Service Designer
Service Usage &
Chargeback Reports
Service Notification & Alerts
Contract & Subscription
Fee Negotiation &
Management
Onboard Cloud Service
Provider
Budgeting, Planning &
Forecasting
Dashboards & Reports
Software License
Procurement
Tenant Lifecycle
Management
Network, Firewall, CDN
Management
Software License
Management
Data Encryption Key
Management
Data Backup and Archival
Application, Database &
Infrastructure Monitoring &
Management
Digital Services Hub
enables the following
key services:
Business
Operations
Management
Operations
User
Operations
through
(Self Service)
Remember to complete
your evaluations!
Thank you!