Base: 103 executives at small, midsize and large public agencies worldwide

Source: Bloomberg Businessweek Research Services 2013 Agency Analytics Study

For more information and to read the full report, "Closing the Big Data Gap in Public Sector," visit www.sap.com/publicsector

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1 3 provide better service to primary constituents

1 4 sense and respond to inquiries and threats in real time

1 4 have a better understanding of constituents’ sentiments

1 4 predict future trends

of public sector leaders are betting on innovations in real-time data platforms, analytics and mobility to use big data to their advantage

%80

The difference between what agencies hope to achieve with big data and how they grade their performance today is striking.

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Big Plans for Big Data in Public Sector